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Hilton Garden Inn Folsom

494 reviews
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Traveller (36)
Dining (16)
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Overview
  • Excellent54%
  • Very good26%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“movie theater”(25 reviews)
“outlet mall”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Folsom
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (494)Write a Review
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14
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253
131
60
31
14
Show reviews that mention
All reviewsacross the streetmovie theateroutlet mallhilton gardengreat staypremium outletslake tahoewalking distancethe hotel is conveniently locatedroom was cleanbusiness centercookiesexcellent customer servicethe staff was greatminute drivebusiness tripparking lot
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1 - 5 of 489 reviews
Reviewed 2 weeks ago

We were recommended this place and it was well worth the money. Great service from the staff, nothing was a bother and they knew lots about the area which was really helpfull. They have a preferred taxi they will call for you and we could...More

Thank GaryColville
Response from HGIFolsom, General Manager at Hilton Garden Inn FolsomResponded 1 week ago

Dear GaryColville, Thank you for your great review! We are so glad to know that you enjoyed your experience with us, I will definitely share with my staff. Hope you will visit us again soon. Sincerely, Vince DelaCruz General Manager

Hotel's Favourite
Reviewed 4 weeks ago

I spent a day in Folsom on a recent business trip. I was booked at the Hilton Garden Inn, a Hilton line that I don't typically frequent. I was blown away by the cleanliness of my room and the lobby as well as the genuine...More

1  Thank Greg E
Response from HGIFolsom, General Manager at Hilton Garden Inn FolsomResponded 2 weeks ago

Dear Greg E, Thank you so much for sharing your great experience with our hotel. We are glad you found our hotel comfortable and our customer service up to par! Please come and visit us again soon! Sincerely, Vince Dela Cruz General Manager

Reviewed 3 weeks ago

I can't say enough positive things about this hotel. Staff is amazing, very professional and friendly. They're doing it right! I'll be staying here again in February and in March. I'm looking forward to the stay, and to being pampered again!

Review collected in partnership with Hilton Garden Inn
Thank P8452ZKjohnj
Response from HGIFolsom, General Manager at Hilton Garden Inn FolsomResponded 2 weeks ago

Dear P8452ZKjohnj, Thank you for taking the time to give us such wonderful feedback on your stay! We are glad you had a great experience with us! We look forward to having you back the next time you're in Folsom! Sincerely, Vince DelaCruz General Manager

Reviewed 6 January 2018

We were treated differently from other guest. My family were asked to leave reception on few occasions for other guests. Also the kitchen did not function in the evenings for all our stay. We were told the cook is off and has replacement until he...More

Review collected in partnership with Hilton Garden Inn
Thank chu0315
Response from HGIFolsom, General Manager at Hilton Garden Inn FolsomResponded 2 weeks ago

Dear Chu0315, I am sincerely sorry that we did not provide the level of service that you should be able to expect from a Hilton hotel - our staff is expected to ensure every request is met or exceeded and I am disappointed that we...More

Reviewed 31 December 2017

Staff great, facilities good, great location, room size small for 2 queen beds, access not the best, have to drive 360 degrees around to reach the front door. It is a very quiet location. Will come again.More

Review collected in partnership with Hilton Garden Inn
Thank Winston D
Response from HGIFolsom, General Manager at Hilton Garden Inn FolsomResponded 2 weeks ago

Dear Winston D I'm happy to hear you enjoy staying with us and that you had a positive experience with our staff. We look forward to having you stay with us during your next visit to the area! Thank you! Thank you, Vince Dela Cruz...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$101 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Folsom
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$101 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Folsom
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (36)
Dining (16)
Room & Suite (12)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Karyn C
20 May 2016|
AnswerShow all 6 answers
Response from HGIFolsom | Property representative |
All Hilton Garden Inn's have a restaurant that serves breakfast. The breakfast has a buffet, but it includes a full cooked-to-order breakfast. This means that you can order any-style eggs, any-style omelets, waffles... More
0
Votes
Room Tips
"I had a room with a roof view ...but pool at an angle. pick pool side"
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"Stay elsewhere until management overhaul"
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"Next to Folsom Outlets and lots of restaurants close by"
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"Front of hotel is less noisy in the evening."
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