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Hilton Garden Inn Folsom

494 reviews
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Traveller (36)
Dining (16)
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Overview
  • Excellent54%
  • Very good26%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“movie theater”(25 reviews)
“outlet mall”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Folsom
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (494)Write a Review
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131
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31
14
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All reviewsacross the streetmovie theateroutlet mallhilton gardengreat staypremium outletslake tahoewalking distancethe hotel is conveniently locatedroom was cleanbusiness centercookiesexcellent customer servicethe staff was greatminute drivebusiness tripparking lot
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31 - 35 of 489 reviews
Reviewed 27 August 2017

When I walked into this hotel the management staff absolutely "floored" me in such a great way. I introduced myself, our company and was asked a few questions. Again constantly traveling from location to location within the USA, coast to coast this staff went way...More

1  Thank 74lilak
Response from HGIFolsom, General Manager at Hilton Garden Inn FolsomResponded 9 October 2017

Dear 74lilak, Thank you for sharing your experience about our hotel! We are glad you enjoyed your stay with us and that you found our staff friendly! Please come and visit us again soon! Thank you! Vince Dela Cruz General Manager

Reviewed 24 August 2017

Purchased on priceline for $80, I was amazed by the quality of service and value of hotel. Clean spacious room with fridge microwave keurig large oval soaking tub sofa bed desk etc...front desk staff were helpful and friendly. Location was excellent across from outlets, shopping...More

Review collected in partnership with Hilton Garden Inn
Thank 224happycamper
Response from HGIFolsom, General Manager at Hilton Garden Inn FolsomResponded 24 August 2017

Dear 224happycamper, Thank you for your great review! We are so glad to know that you enjoyed your experience with us, I will definitely share with my staff. Hope you will visit us again soon. Thank you! Vince DelaCruz General Manager

Reviewed 21 August 2017

My best friend and I stayed in a double queen room for a quick white water rafting trip in the Folsom area. We had a lot of fun, and enjoyed the amenities of the property. The rooms were very clean, and the beds comfortable. We...More

Review collected in partnership with Hilton Garden Inn
Thank 178sandis
Response from HGIFolsom, General Manager at Hilton Garden Inn FolsomResponded 24 August 2017

Dear 178sandis, Thank you so much for sharing your great experience with our hotel. We apologize for the inconvenience you experienced in the Pool/Spa. If you need further assistance, please contact me directly at Vince.Delacruz@hilton.com Thank you! Vince DelaCruz General Manager

Reviewed 20 August 2017 via mobile

Great location. Walk to outlet malls and restaurants. Very clean. Staff was great. Restaurant inside hotel as well. I think location is the key to this hotel. So much around it in walking distance. Recommend!

Thank TravelingDad84
Response from HGIFolsom, General Manager at Hilton Garden Inn FolsomResponded 24 August 2017

Dear TravelingDad84, Thank you for sharing your experience about our hotel! We are glad you enjoyed your stay with us and had a chance to visit some of Folsom's local spots! Please come and visit us again soon! Sincerely, Vince DelaCruz General Manager

Reviewed 19 August 2017

Very disappointed when arrived at this location. Was not greeted warm by the front desk staff. The check in process was quick, however they failed to mention that they would be charging my credit card for security deposit, on a room that was already paid...More

Review collected in partnership with Hilton Garden Inn
Thank Joobin B
Response from HGIFolsom, General Manager at Hilton Garden Inn FolsomResponded 24 August 2017

Dear Joobin B, Thank you for your review. We appreciate your feedback as it will surely help us to improve our customer service and our guest's experience. We sincerely apologize for the inconvenience you experienced during your stay. I hope you consider staying with us...More

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15678998
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$101 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Folsom
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$101 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Folsom
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (36)
Dining (16)
Room & Suite (12)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Karyn C
20 May 2016|
AnswerShow all 6 answers
Response from HGIFolsom | Property representative |
All Hilton Garden Inn's have a restaurant that serves breakfast. The breakfast has a buffet, but it includes a full cooked-to-order breakfast. This means that you can order any-style eggs, any-style omelets, waffles... More
0
Votes
Room Tips
"I had a room with a roof view ...but pool at an angle. pick pool side"
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"Stay elsewhere until management overhaul"
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"Next to Folsom Outlets and lots of restaurants close by"
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"Front of hotel is less noisy in the evening."
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