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The Chateau Spa & Organic Wellness Resort

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The Chateau Spa & Organic Wellness Resort
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277 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Subang Jaya, Malaysia
Reviewed 20 November 2016

I've been to a number of luxury resorts and hands-down this was the best impromptu staycation I'vr ever had! The staffs were very attentive to us from the moment we arrived up till the (sad!) moment when we departed. They were very polite, friendly, courteous, respectful and were very eager to make our stay as pleasant as possible. The place...

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Helpful?
Thank Amal Sharifiza S
TheChateauMalaysia, The Chateau Team at The Chateau Spa & Organic Wellness Resort, responded to this review

Dear Guest, Thank you for your review. We happy to hear that your stay was unforgettable and most importantly relaxing. Thank you again, and we look forward to seeing you on your next trip! Regards, The Chateau Team

Reviewed 15 November 2016 via mobile

The hotel manager very welcoming. The environment very relaxing. Spa is 5star. Room is very clean and view from window close to nature. Its good for people who seek relaxation away from busy day. Should try tea time!

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Helpful?
Thank SuperFly L
TheChateauMalaysia, The Chateau Team at The Chateau Spa & Organic Wellness Resort, responded to this review

Dear Guest, Thank you for your review. Our aim is to provide the best quality spa amenities for your satisfaction. We are very happy you enjoyed your stay with us. Thank you again, and we look forward to seeing you on your next trip! Regards, The Chateau Team

Leicester, United Kingdom
Reviewed 11 November 2016 via mobile

Another amazing place I had the pleasure of visiting. The Chateau is exactly as it is in the pictures but even more breath taking when you arrive just stunning. The whole operation is ran to perfection, the staff know how to receive you and plan your day. The venue is quiet and serene. We had exceptional staff looking after us...

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Helpful?
Thank farahmahomed
TheChateauMalaysia, The Chateau Team at The Chateau Spa & Organic Wellness Resort, responded to this review

Dear Guest, Thank you for your review, we value all the comments we receive from our guests. We are happy you had such a lovely stay at our resort. Rest assured we strive to always provide our guests with top quality services. A very Happy Birthday to you, we are so happy you chose our hotel for this special occasion....

Kuala Lumpur, Malaysia
Reviewed 1 November 2016

My trip was planned as a break for my wife and me. We had a wonderful experience staying at The Chateau. The location and the ambience was more than perfect. Its a good location to rest and relax. In terms of the surrounding, it was good and clean. The setback was the restaurants. Food was good but was far too...

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Thank sivakumar_nadaraja
Kuala Lumpur, Malaysia
Reviewed 31 October 2016

The service from the moment we entered the place to the time we checked out was pleasant. It is a good place for romantic weekend gateway! The food not too bad . The bed was very comfortable that I did not want to get up!

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Thank nadira0810
Kuala Lumpur, Malaysia
Reviewed 31 October 2016

My trip was actually unplaned. I just randomly browse from internet. When i saw Agoda suggest me a Chateau wellness spa & resort i felt attraction. I just go thru the browse and make online booking. My experience in Chateau was the best & precious memory ever. I am so happy and will come back again to enjoy my next...

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Thank SriBasharuddin
Kuala Lumpur, Malaysia
Reviewed 30 October 2016

The staffs over there, FTW! Always with the smile,kind, helpful, friendly and professional! Environment, very French like design (The chateau) , all about organic and a very comfy room we had. HIGHLY RECOMMENDED! Definitely we will return to this hotel again.

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Thank Kenny O
Kuala Lumpur
Reviewed 30 October 2016

It's easy at The Chateau. Its the place to be to get away from the rat race. Just sit back, absorb, enjoy and just soak in the pampering, be it in the privacy of your luxurious room, at the fine dining restaurant or spend the whole day at the award winning spa. Go ahead, if anyone deserves it, its YOU...

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Thank Dan333_Malaysia
Reviewed 21 October 2016

The most fantastic things in this hotel were the quiet atmosphere, and the incredible service. Everything was great, thanks to the friendly staff. The room was too comfort and clean just as the whole place....

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Thank Olivia J
Singapore, Singapore
Reviewed 7 October 2016

The moment you step in their property, they treat you like a royalty. Seriously the best hospitality ever! room was spacious. I had a room with private Jacuzzi. The housekeeping was polite and helpful. Very peace and relaxing. The only down thing about the stay is food. ofcos, very pricey. Its very far from any local store. If you are...

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Helpful?
Thank Jules B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
It is World’s First Organic Wellness Destination Spa Resort situated majestically amidst a 150-million-year-old tropical rainforest • It is modelled after an 11th century medieval ‘Hault Koesnigburg’ castle in Alsace, France • The Chateau boasts 200 elegant rooms and suites • A premier spa destination where guests are offered the highest and uncompromising levels of service in their quest for a lifestyle transformation • Finest and most splendid array of organic products to relish guests from renowned organic toiletries to organic linen • Exquisite organic wine and beer while adoring fresh organic fruits and delights. Organic nourishment to incite pleasures • The Chateau prides itself on providing its guests with unprecedented organic gourmet dining experiences that will delight even the sharpest of palates • Spa sanctuary: The Chateau offers a definitive organic destination spa ritual that is an integral part of the experience at its European inspired, state-of-the-art spa, La Sante • The intuitive spa personnel who deliver personalized therapies and programs that are designed to meet individual needs and health goals ranging from body pampering, beauty, anti-stress, body cleansing, fitness, weight loss, and most interestingly the couple retreat, whilst also offering gentle guidance in the areas of nutrition and exercise • La Sante is the first to offer its clientele the use of illusive European thermal facilities which include a herbal infused sauna chamber, salt grotto or mud chamber, and a Soap Brush/Aquaveda heated bed with automatic body scrub facilities • With the resort’s quintessential focus on progressive well being and vitality, The Chateau is not only a retreat that embraces holistic ideas and relaxing principles but one that defines the eminent journey towards wellness. ... more   less 

Additional Information about The Chateau Spa & Organic Wellness Resort

Address: KM 48, Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi 28750, Malaysia
Region: Malaysia > Pahang > Bukit Tinggi
Price Range: $204 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chateau Spa & Organic Wellness Resort 5*
Number of rooms: 130
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Also Known As:
The Chateau Spa And Organic Wellness Resort
The Chateau Spa & Organic Wellness Hotel Bentong District
The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
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Questions & Answers

Here's what travellers have asked, with answers from The Chateau Spa & Organic Wellness Resort staff and other travellers.
8 questions
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Gurgaon, India
London, United Kingdom
1 month ago
Singapore, Singapore
over a year ago

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Questions? Get answers from The Chateau Spa & Organic Wellness Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best views are from the rooms facing the golf course”
 of 5 bubbles oap3, 25 Nov 2016 | Read review
“Ask for an upgrade during off peak.”
 of 5 bubbles Dan333_Malaysia, 30 Oct 2016 | Read review
“HIgher floor for a better view of the surrounding.”
 of 5 bubbles teikboonc, 21 Aug 2016 | Read review
“the suites are really nice and have a great view of the golf course”
 of 5 bubbles rcreet, 16 May 2016 | Read review
“Ask for rooms that are facing the hillside instead of the pool”
 of 5 bubbles leezacch, 3 May 2016 | Read review
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