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The Redwood Riverwalk Hotel

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Traveller (46)
Room & Suite (18)
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About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
The Redwood Fortuna Riverwalk Hotel is an independently owned luxury hotel in Fortuna, CA. Our accommodations reflect the natural beauty of the redwood area. Located off US 101 in an area with traveler services, The Redwood seeks to be your one-of-a-kind choice. Our central location serves as the ideal base camp to visit the many state parks and enjoy other outdoor activities in Humboldt County. . In the afternoons you may even find a plate of brownies at the desk, a wink to another famous Humboldt industry. Some of our amenities offered include complimentary buffet breakfast Two stories, exterior corridor, parking in private lot near all guest rooms, 100% non-smoking. Indoor pool, pets welcome, guest laundry, and we have hand painted murals and lobby map for your viewing and convenience. But the heart of hospitality is not the amenities, it is the service. As your independent hotel choice in Fortuna we strive to give "boutique hotel" service and exceptional hospitality. Because we are small and independent, changes will continue to improve the guest experience. The guest is the reason we are here, but the redwoods, rivers and general area are the reasons you, the guest, are here. With this in mind, we seek to offer you a strong sense of place. That sense of place is the Giant Redwoods of Humboldt County. Welcome!
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Green
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Lunchbox

Location

Full view
37Car recommended
Grade: 37 out of 100
13Restaurantswithin 1 km
1Attractionwithin 1 km
622Reviews
63Photos
1Q+A
46Room tips
Traveller rating
  • 224
  • 213
  • 108
  • 47
  • 30
Time of year
Traveller type
Language
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  • English
Popular mentions
We saw photos online, and expected way different than we arrived to find. That said, when e teeing the lobby it’s amazing. So laid back comfortable, fun! Family games, snacks, and more. Upon check in, we headed to our room, and found a HUGE space! such a change from most
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Response from Jeffrey D, Owner at The Redwood Riverwalk Hotel
Responded 1 week ago
I love you using the book reference in your title, as a reference to all the books in our lobby to read and take on the road! Breakfast is a very important meal, we want you start your day off right. I will have our team take another look at the hallways. Safe travels.
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Hotel's Favourite
Thanks TripAdvisor reviewers! You all were So Right. This place is terrific for a mid-level place to stay. Clean, quiet, comfortable, friendly, affordable. And the breakfast is excellent with lots of hot and cold options. Will stay here again.
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Response from Jeffrey D, Owner at The Redwood Riverwalk Hotel
Responded 27 Sep 2018
Thank you for reading all our Tripadvisor reviews. They do give a fair representation of The Redwood. Very excited to be remodeling the rooms this winter and we are adding another mural to the hotel. Safe travels.
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I did not stay at this hotel, but the woman at the front desk, (Natasha maybe) answered some questions I had about the area when I was there a few weeks ago. She was polite and gave me good information. I had already made a reservation for the Super 8 and thought I was there.
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Response from Jeffrey D, Owner at The Redwood Riverwalk Hotel
Responded 3 weeks ago
OMG! I do believe this has to be one of the best reviews we received in our 10 + years at The Redwood. You did not stay at the hotel and we still managed to take care of your needs. This is the level off service we strive for. The team, headed by our Hotel Steward, Alicia, are here for you! They also know that our actions today can affect our future, both for The Redwood and all guests, even the potential ones. Safe travels!
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What was good: Room was decent and clean. The hotel, all things considered, was fine for what we paid. What wasn't good: Bed wasn't very comfortable - very bouncy. Refrigerator didn't work. The woman working the evening shift on Tuesday, Jan 15, 2019 was the real problem -
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Response from Jeffrey D, Owner at The Redwood Riverwalk Hotel
Responded 3 weeks ago
Well, thank you for the positive feedback that you also provided in this review. Also, Devin, the gentleman you spoke with, is a great member of our team. As for your check in experience, I am very sorry and very frustrated with your experience. Myself and our Hotel Steward, Alicia, have worked very hard to achieve a high level of guest services and we failed with you. We should have offered you a lower floor and, at the very minimal, assisted with your bags to your room. Alicia has spoken with our evening clerk about your incident (it was handled immediately upon receipt of your review). We have also utilized your review as a refresher with all of our team at The Redwood on how to not take care of our guests. Alicia will be reaching out to you directly as well. Lastly, I do appreciate your title. Safe travels.
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Can’t ask for much more than that! Visited the area for a fishing trip on the Eel River; this was a good landing pad for our 2 night stay. The lobby and breakfast area are tastefully updated. When the guest rooms are updated (which the friendly front desk staff informed me is
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Response from Jeffrey D, Owner at The Redwood Riverwalk Hotel
Responded 10 Jan 2019
Wow! I think I will have you write our copy for our website, you stated everything perfectly and painted the perfect picture of The Redwood. We are very excited about our upgrades to the rooms happening this winter. Safe travels.
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The standard main floor room
Take a close look at the carpet
Empfehlenswerte Unterkunft!
Empfehlenswerte Unterkunft!
Empfehlenswerte Unterkunft!
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As noted above Re the bathroom. The tours are all listed in the brochures available at the lobby and you can book on your phone.
0 votes
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"Ask for a room near parking"
"We were upstairs along the back side but it's a quiet area in general. There is a pet yard and also a grassy area along one side."
"Try not to stay too near the pool - it's an echo chamber! However, their 10pm quiet policy is strict, which is nice."
"Ask for a room away from the lobby and dog friendly rooms."
"Must ask for a newly remodeled room."
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PRICE RANGE
US$88 - US$144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express fortuna (ferndale area) hotel fortunaholiday inn fortunafortuna holiday inn
LOCATION
United StatesCaliforniaFortuna
NUMBER OF ROOMS
46
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