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Crowne Plaza Foster City - San Mateo

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Crowne Plaza Foster City - San Mateo
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399 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Los Angeles, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago NEW

Stayed at the Crowne Plaza while visiting family for Thanksgiving. Location is right by 92 freeway and is great to travel to surrounding areas. Although we didn't do this, they had an incredible Thanksgiving Day brunch. If not for having plans, would have definitely taken advantage of this. Only issue was that I found the bed to be a little... More 

Thank Midnight_ECL
Saratoga Springs, NY
Level Contributor
148 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 3 weeks ago via mobile

A bit dated in the lobby etc but I'm a fan of this hotel. Rooms are fine. A bit generic and average but not at all bad. Lobby is huge and there is a giant area for breakfast w a koi pond etc. All good although something about it reeks of the 90's. There is a very large sports bar... More 

Thank saratogamike
Los Angeles, California
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 3 weeks ago

I work in both SF and Sj when I go up to northern California and this hotel is at a great location for me. Near the airport and halfway between the two expensive Cities and I get a great rate. Free Parking, Free Breakfast (when you book the right package) and I stay in executive suites that have breakfast served... More 

Thank BrooklyniteLA
Raleigh, North Carolina
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

This is my second time staying at this hotel, so I knew what to expect. It's fine for a mid-range business hotel. The rooms are quiet, the beds are comfortable, the locations is OK, and the free parking is appreciated. Where this hotel is lacking is customer service. When I arrived, there were two people at the check-in desk. One... More 

Thank AtlKev
IHGService, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear AtlKev, Thank you for choosing Crowne Plaza Foster City - San Mateo, CA again for your business needs. We are sorry to read that you had an unpleasant experience with your stay because of how our reception and housekeeping staff attended to you. Yet again, we are happy to know that you are appeased with our location, rooms, and... More 

Los Angeles
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 18 October 2016

Located right by the beautiful bay, but don't expect to see it. Views from this hotel include the parking lot, the street, the freeway. For the first 30 hours of our 48 hours we couldn't get over the smell of bleach that inhabits the lobby and hallways. We couldn't eat there, again the bleach smell. We booked this hotel based... More 

Thank seehoustonlosAngeles
IHGService, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear seehoustonlosAngeles, Thank you for your stay and for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. It is regrettable you did not enjoy your stay at our property. We take our guest comments very seriously... More 

Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 October 2016

We travelled on an extended family vacation. Didn't feel like dealing with rental houses to took up 4 rooms at the Crowne Plaza. Great hotel staff. Easy driving to various area in SFO area. Rooms and bathrooms were clean. Breakfast was pricey for 12 people. Overall positive experience

Thank Darshana5
Pinconning, Michigan
Level Contributor
360 reviews
235 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
Reviewed 11 September 2016

I was trying to decide where to stay after arriving at SFO, and decided to head south. I ended up here after booking on Hotwire. The hotel was fine, there was no charge for parking. The front desk staff was nice, and the hotel had an interesting setup (with a waterfall). The room was clean and comfortable. The wifi also... More 

Thank gittinsj
London, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 September 2016

Room was clean with a decent bathroom. The walls were a little thin if you have loud neighbours in the adjacent. Wifi was OK but could slow down at times but it was possible to work from the room when needed. The restaurant in the hotel was nice enough and there was a small gym which was handy. The pool... More 

Thank Alpagot
IHGService, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Alpagot, Thank you for choosing to stay with us and writing a review. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the clean room accommodation, nice onsite restaurant and fitness facilities as well as the lively ambiance at the bar. Your comments regarding the intermittent internet... More 

Everett, Washington
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 August 2016

We stayed 1 night so my wife could attend a High School reunion. The room was very comfortable, clean and quite. We didn't take advantage of the on premises restaurant but the buffet Saturday morning looked really good. The hotel is in a great location right off the Freeway and not too far from the airport. I would definitely stay... More 

Thank Sid344
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 August 2016 via mobile

Stayed here 2 nights for business. Chose hotel for free shuttle service to/from airport and Burlingame. Called ahead an hour before landing to be told by front desk to call back when I got landed and at shuttle stop. I subsequently called an hour later from shuttle stop whereby front desk did not answer phones for almost an hour. I... More 

Thank travelinclassgirl
IHGService, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear travelinclassgirl, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our shuttle service, staff and facilities. Your... More 

204 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & Grounds (10)
Dining (17)
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Bathroom (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our beautiful Crowne Plaza Hotel in Foster City is centrally located on the San Francisco Peninsula between Downtown San Francisco, San Jose, and the East Bay. Our property is just 7 miles from San Francisco International Airport and 22 miles from downtown San Francisco. Our unique building design has a beautiful atrium lobby filled with koi ponds, waterfalls, and palm trees that will provide a relaxing setting on your next visit. Some of our features include:* Complimentary Internet access in all guest rooms, lobby, all restaurants, and pool area* Three different varieties of restaurants, room service, and a sports bar* Complimentary SFO airport shuttle* Complimentary parking* Complimentary shuttle leaving at 10:30am daily to The Hillsdale Shopping Mall* Conveniently located next to The BridgePointe Shopping center* 24 hour business center with complimentary use of three computers and a printer* Relax in our indoor heated pool jacuzzi* Use of Fitness center* Executive Club Level rooms include Dell XP desktop computers with DVD drive, flat screen monitors and Continental Breakfast, Monday-Friday.* 16,000 Square feet of flexible meeting space ... more   less 

Additional Information about Crowne Plaza Foster City - San Mateo

Address: 1221 Chess Drive, Foster City, CA 94404
Region: United States > California > Foster City
Price Range: $194 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Foster City - San Mateo 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Crowne Plaza Foster City - San Mateo Hotel Foster City
Crowne Plaza San Francisco
Peninsula Foster City
Foster City Peninsula
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Foster City - San Mateo staff and other travellers.
3 questions
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Questions? Get answers from Crowne Plaza Foster City - San Mateo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Anything above 4th floor is considered Executive Suites. Have Gym there if interested”
 of 5 bubbles Midnight_ECL, 26 Nov 2016 | Read review
“Get a room at the executive suite building including breakfast, its not much higher than regular rooms.”
 of 5 bubbles BrooklyniteLA, 9 Nov 2016 | Read review
“Request a room on a high floor to avoid the sounds from the nightclub.”
 of 5 bubbles AtlKev, 30 Oct 2016 | Read review
“Breakfast for a large family can get pricey”
 of 5 bubbles Darshana5, 7 Oct 2016 | Read review
“higher up might be quieter from the roads outside.”
 of 5 bubbles Alpagot, 1 Sep 2016 | Read review
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