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Crowne Plaza Foster City - San Mateo

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Crowne Plaza Foster City - San Mateo
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416 Reviews from our TripAdvisor Community

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Oregon
Reviewed 3 days ago NEW

Stayed here for a couple of nights on business. For a place that charges $320 a night for a midweek stay, I'd expect a much nicer hotel. I didn't eat here or use any of the provided services, so I cannot comment on them. The room felt outdated with the musty carpet. Everything just felt a bit dirty, but I...

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Helpful?
Thank smm5628
San Francisco, California
Reviewed 3 weeks ago

This Hotel is phenomenal! It is situated in an upscale area, Foster City with easy dining and shopping options within walking distance at the Bridgepointe Shopping Center. The Hotel has wonderful dining as well, with a great breakfast buffet at a super reasonable price $9.99. The Hotel staff couldn't be more welcoming. My 2 year old grandson had a cold...

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Helpful?
Thank Foodieforlife43
CrownePlazaFC, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Thank you so much for such stunning review! I am overjoyed you noticed our culture of going above and beyond in guest accommodations. With life being so busy, especially for travelers, our goal is to create an environment of peace, relaxation, and to help them forget the hustle and bustle--"beautiful waterfalls and running streams" take part in that. We also...

Cambridge, United Kingdom
Reviewed 4 weeks ago

Staff were great, accommodating and knowledgeable. Rooms and bathroom were large enough, plenty of hot water and nice thick fluffy towels. AC unit was very loud, which meant it couldn't be used at night if you actually wanted to sleep so I'm glad I wasn't here when the weather was warmer. Fridge was also very loud so unplugged mine. On...

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Helpful?
Thank 520Nita
CrownePlazaFC, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Nita, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza FOSTER CITY-SAN MATEO. I would like to start by apologizing to you for meeting your expectations in a poor way. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to...

Elk Grove, California
Reviewed 7 March 2017 via mobile

We had a weekend reservation beginning Friday night. We were able to get our room at 11am. Property is very well kept. Room was spacious and very clean and dry quiet considering we were half way down the hall. Only negative I can come up with is that the only place to get a cocktail at 9:30pm on saturday was...

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Helpful?
Thank mprovedor
CrownePlazaFC, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

I'm glad you were able to get an early check-in on Friday and that you note our property being "very well kept." It is unfortunate you were unable to find a place to get a cocktail 9:30pm Saturday night, though, we do have a 2nd restaurant that was open called Tokyo Village that serves drinks and food as our Clubhouse...

Reviewed 4 March 2017 via mobile

Pretty good amenities with the compact gym and swimming pool and liked the local running map. Breakfast selection was good and the Japanese restaurant on site was enjoyable. Bedroom was ok - a/c either on or off, so doing nothing or blasting and quite noisy. The bathroom was disappointing, bubbling paint on the ceiling, chipped bath - which in reality...

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Helpful?
Thank Gabbie C
CrownePlazaFC, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

I'm glad that our local running map, fitness center, Japanese restaurant caught your attention. You're totally right about the bathroom conditions in our hotel, and we have already begun updating and maintenance. Our bathtubs are standard size, but our Jacuzzi really is where the party is at. Hope to see you poolside or working out on your next trip. Cheers!

Mokena, Illinois
Reviewed 27 February 2017 via mobile

I had my wedding reception at the Crowne Plaza in Foster City and it was beyond what I expected. The staff was amazing and so helpful. A big thank you to Ihab Margi who went above and beyond to accommodate my family who flew in for the wedding. He was always available and gave us great recommendations for things to...

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Helpful?
Thank rita8985
CrownePlazaFC, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Ihab!!! Can't say I'm surprised that one of our front desk supervisors made your experience here exceptional. It is always great to hear, and it is what we strive for. Congratulations, and we will see you soon =)

Hayward, California
Reviewed 17 February 2017 via mobile

My wife surprised me with a gathering for my 40th birthday. She reserved a section in their lounge for the night and everyone who helped us that night were great! They were very attentive, they were constantly asking us and our guest if we needed anything. Yes my wife paid a pretty penny but it was all worth it. The...

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Helpful?
Thank bryanpatton
CrownePlazaFC, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

I believe I remember your group, and I'm ecstatic that you saw value in your experience. It's great to hear that our staff is giving exemplary service, and that your time here was so fun that you want to make it a regular occurrence. For our weekend nights, we now offer $99 rooms for our guests joining us in the...

Reviewed 13 February 2017 via mobile

This is my third stay at this hotel and I can say that they are a friendly and welcoming bunch. The continental breakfast buffet is a delight. Not sure you'd want to have it every morning though - It's a buffet. I always look forward to having the combo pizza from the in house bar. I'd totally recommend, if you're...

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Helpful?
Thank Uyi E
CrownePlazaFC, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Uyi, I am all about service, and I'm glad you felt welcome. If you're into bacon, I would give our Carbonara pizza a try the next time you're at our Bistro. Thanks for your support!

Lexington, South Carolina
Reviewed 29 December 2016

The hotel itself is very nice both in the lobby, restaurant areas and the rooms themselves. The staff was friendly and professional, room service was quick and easy with a very nice selection of food. The food was also very good. Nice location to the interstate and state highway.

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Helpful?
Thank Kevin W
CrownePlazaFC, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Kevin, thank you for the kind words. Sounds like things went smooth in all aspects. Just what I like to hear.

Reviewed 28 December 2016 via mobile

Yep thats right business n pleasure. Good location between san jose and san fran, next to the freeway but not all noisy. Clean rooms, clean location, decent food and ok customer service. Shame food is not available around the clock from what I remember.

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Thank Kami I
CrownePlazaFC, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Kami, I might have to steal "pleasuriness." That's awesome. Since your review, we've actually put out new menus in all our food outlets, including room service. We now proudly serve food like Fish n Chips, San Francisco style clam chowder, prosciutto and arugula flatbread, and fresh mozzarella burrata. More over, we've also changed purveyors for some products to boost food...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Crowne Plaza Foster City-San Mateo is the leading event destination with16,000 square feet of meeting space on the San Francisco Peninsula. Designed with a sky-lit atrium and innovative services for business and vacation, our Foster City hotel features contemporary-styled rooms and suites with luxury bedding, refrigerators, 37'' HDTVs and our Sleep Advantage Program. Enjoy lifestyle conveniences like our business center, complimentary Wi-Fi, indoor pool and hot tub, fitness center, and free shuttle to SFO. Savor California and Asian cuisine at our relaxing restaurants, including Café Florian and Toyko Village, and enjoy cocktails and nightlife at Clubhouse Bistro and the Chit Chat Lounge. Just 7 miles from San Francisco International Airport, we are minutes of Silicon Valley businesses and Bay Area attractions, golf courses, shopping centers and scenic coastal trails. We're less than 30 minutes from San Francisco, Golden Gate Bridge, Pier 39, Union Square and AT& T Park. ... more   less 

Additional Information about Crowne Plaza Foster City - San Mateo

Address: 1221 Chess Dr, Foster City, CA 94404-1173
Region: United States > California > Foster City
Price Range: $200 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Foster City - San Mateo 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Crowne Plaza Foster City - San Mateo Hotel Foster City
Crowne Plaza San Francisco
Peninsula Foster City
Foster City Peninsula
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Foster City - San Mateo staff and other travellers.
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Questions? Get answers from Crowne Plaza Foster City - San Mateo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor rooms, quiet and comfortable”
46tesse, 15 Dec 2016 | Read review
“Anything above 4th floor is considered Executive Suites. Have Gym there if interested”
Midnight_ECL, 26 Nov 2016 | Read review
“Get a room at the executive suite building including breakfast, its not much higher than regular rooms.”
BrooklyniteLA, 9 Nov 2016 | Read review
“Request a room on a high floor to avoid the sounds from the nightclub.”
AtlKev, 30 Oct 2016 | Read review
“Breakfast for a large family can get pricey”
Darshana5, 7 Oct 2016 | Read review
5 of 5