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Crowne Plaza Foster City - San Mateo

441 reviews
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Traveller (129)
Room & Suite (105)
Dining (20)
Overview
  • Excellent24%
  • Very good37%
  • Average22%
  • Poor9%
  • Terrible8%
Travellers talk about
“executive tower”(31 reviews)
“airport shuttle”(14 reviews)
“free parking”(17 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Foster City - San Mateo
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Reviews (441)Write a Review
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All reviewsexecutive towerairport shuttlefree parkingbusiness stayroom servicenice roomsfree breakfastupon checksfolobbygymburlingamebedding
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151 - 155 of 412 reviews
Reviewed 6 December 2014

Standard hotel - heavily patronized by conferences, company events. Mundane yet efficient hotel. Big issues was massive cost of Executive Suite (that can hold two parents with three small children) as compared to one quarter of the price to house a family of five in...More

1  Thank Blk13Holland
Response from CrownePlazaFC, Manager at Crowne Plaza Foster City - San MateoResponded 11 December 2014

Dear Blk13Holland, Thank you for leaving your review. We always strive on providing superior service to all our guests and improving our services and facilities. We greatly appreciate your repeat business and look forward to seeing you again soon! Sincerely, Crowne Plaza Foster City Management

Reviewed 25 November 2014

After a cancelled flight I had no choice but to end up at this hotel. It has a speedy shuttle service to-from the airport and really good customer service. The room is what one expects from an airport hotel, rundown by too many one night...More

Thank Green4Good
Reviewed 20 November 2014

This is a standard Crowne Plaza, so think reliable, if unexciting. The rooms are clean and everything works, the restaurant is lacks any charm but the bar is quite a good place to spend your evening if you are on your own and just want...More

Thank 967edh
Response from CrownePlazaFC, Manager at Crowne Plaza Foster City - San MateoResponded 22 November 2014

Dear Ed H, Thank you for leaving your review. Your comments are truly appreciated and glad you were able to enjoy our amenities during your stay. We appreciate you choosing our hotel for your business needs and hope to see you again soon! Sincerely, Crowne...More

Reviewed 17 November 2014

We arrived Friday night right after driving from Arizona to attend the SF Giants Parade, we have stayed at the Crowne in the past as we lived right across the freeway for 20 years so we liked it as it feels like home. We are...More

2  Thank nerraw31
Response from CrownePlazaFC, Manager at Crowne Plaza Foster City - San MateoResponded 22 November 2014

Dear nerraw31, Thank you for leaving your review. We are saddened to hear about your recent stay at our property and sincerely apologize. During the weekend of your stay, there were indeed a couple mishaps including a small fire in the hotel and a city...More

Reviewed 2 November 2014

We stayed here for a night after going to a Stanford football game. We were going into SF the next morning, so it was about halfway between the 2. Reception was very nice when we got there. There were 2 wedding receptions or parties going...More

1  Thank coug_chick18
Response from CrownePlazaFC, Manager at Crowne Plaza Foster City - San MateoResponded 5 November 2014

Dear coug_chick18, We are very sorry for the inconvenience caused by the noise of other guests. We take noise disturbances very seriously and the safety of all our guests is our number one priority. We understand the frustration you experienced and it is our hope...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$154 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$154 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (129)
Room & Suite (105)
Dining (20)
Pool & Beach (3)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lys1315
23 August 2015|
AnswerShow all 2 answers
Response from CrownePlazaFC | Property representative |
Most of the suites have pull out sofa couches. There is no additional charge for sofa sleepers.
0
Votes
cruiser7
15 August 2015|
AnswerShow all 5 answers
Response from Sara H | Reviewed this property |
I took the courtesy shuttle from the Crowne Plaza to the airport. Then the BART into San Francisco.
0
Votes
A S
6 August 2015|
Answer
Response from CrownePlazaFC | Property representative |
Hi A S, Our complimentary SFO shuttle is available 6:00AM-10:00PM. The shuttle leaves the hotel on the hour, every hour and normally is at the shuttle island approximately 20 minutes after the hour. The shuttle can be... More
0
Votes
Room Tips
"Avoid rooms at the front of the hotel"
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"Might want to rethink this hotel."
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"We were upgraded to a presidential suite and everything was perfect."
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"higher is better, i got a good view of everything from my room!"
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