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I made the reservation for an overnight while travelling north. The place was good option, rooms are very clean and had refrigerator and microwave.
The staff are great... Smiling and willing to help.
The internet was really poor.
Overall, the stay was good.More
Response from 00esa, Manager at Extended Stay America - Fremont - Warm SpringsResponded yesterday
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and...More
The manager was awesome. He was friendly and so helpful. Everything went smooth. They have unlimited coffee plus the room was clean. I was extremely impressed with the level of customer service I received at this hotel. I definitely will come back again and recommend...More
Response from 00esa, Manager at Extended Stay America - Fremont - Warm SpringsResponded 8 December 2017
Thank you for choosing Extended Stay America and for taking the time to write a review about your wonderful experience. It was a pleasure to read that Ali provided such great service and made your stay special. We will acknowledge his efforts during our staff...More
Coffe, muffins and breakfast bars. That’s all. I didn‘t expect a great breakfast but 2 out of 6 stays the coffee was empty and no muffins available any more. I asked the reception to fill up but the answer was they run out of coffee...More
Response from 00esa, Manager at Extended Stay America - Fremont - Warm SpringsResponded 3 days ago
Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the cleanliness issue you experienced in your room. We have asked our housekeeping staff to make...More
This is a very nice hotel to stay. Staff are friendly and responding. The rooms are clean and fresh. It's close to everything San Jose and Oakland. Just make sure to request a room on the back side since it's close to the highway.More
Thank Charles B
Response from 00esa, Manager at Extended Stay America - Fremont - Warm SpringsResponded 2 August 2018
Charles, thanks for making Extended Stay America a part of your travel plans. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and we...More
Stayed there for only 4 days, but overall, cannot complain, especially for the price I got.
Staff is nice and very welcoming. They don't have breakfast, but they offer 24h coffee in the lobby and grab-n-go snack in the morning.
The room has a full...More
Thank Mo A
Response from 00esa, Manager at Extended Stay America - Fremont - Warm SpringsResponded 14 July 2018
Thank you for choosing Extended Stay America. We are glad to read you liked the value we offer and that your room was adequate for your needs. Your feedback in regard to cleanliness will be shared with our housekeeping team. Our housekeeping is done on...More