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I stayed in this Marriott because the Residence Inn is always the most comfortable. I had a professional greeting and even offer a snack right away. They had my room ready early witch is always a plus. Also at check in they had a dice...More
As others have suggested, finding this place is a bit of a trick, we followed our vehicle's guidance system and were surprised to find this gem tucked in this little oasis in the middle of Fresno. This is a smaller Residence Inn, the rooms are...More
First time in Fresno so don’t have any points of comparison but i probably would not stay here again. Maybe it’s a great hotel for
Fresno. Rooms are oldish and smelly. No special treatment for Marriott Gold. Bed is only a queen. Fold out bed...More
1 Thank liveinwa
Response from Julee M, General Manager at Residence Inn by Marriott FresnoResponded 6 March 2018
Thank you for your review. I am glad to hear that overall your experience seemed positive. I am disappointed to hear that our housekeeping staff didn't meet your expectations and you were not acknowledged as one of our valued Marriott Reward Gold members....More
The staff is very, very friendly. We had stayed at this facility before and was greeted with a big smile and hug from Ms. Pam. It was so nice to see her again. Also, Michael came up to my husband to speak with him and...More
Exciting the freeway to come here is the Hustle Hollywood store. My husband wasn't too sure of the surroundings as we pulled up. The hotel is located in an industrial block. This town is a bit confusing.. Pottery Barn and high end stores mixed with...More
Response from Pam P, General Manager at Residence Inn by Marriott FresnoResponded 22 November 2017
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our breakfast and room décor did not meet your expectations. This critical feedback will be used in training our staff.