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Comfort Inn Fresno

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Comfort Inn Fresno
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165 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Fresno
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Showing 153: English reviews
Reviewed 28 April 2015 via mobile

I have to say first off the front desk was very nice. But..... My family and I checked into our room fairly late. When we walked in it looked ok, n then we walked all the way into the room and noticed a big black thing on the white wall, i went to really look at it, kind of looked...

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Helpful?
1Thank Michelle W
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Michelle, Thank you for your review of your recent stay at our Comfort INN-Fresno. I am so sorry that your stay with us was anything less than great. We strive to ensure each guest has a wonderful experience while staying with us. This is far from how we do business. I have addressed this with the room attendant that...

Elkin, North Carolina
Reviewed 16 April 2015 via mobile

Thank you Comfort Inn for a Beautifully kept Hotel and such a nice management. We have stayed in Comfort Inns from the east coast to the west coast and this one is tops. Unit was clean and we received the best of service from the staff. Highly recommend this Hotel.

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Helpful?
2Thank Sandman43_44
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest, You are sincerely welcome. Thank you for being a loyal Comfort INN friend. May you continue to meet wonderful people and make many memories during your travels. We look forward to your next visit. Best wishes, Lisa Cummings General Manager .

Deming
Reviewed 16 April 2015 via mobile

I stay in more hotels than I can count for my job. This night there was a problem with my corporate reservations. Kim was on duty and she helped out so much with resolving the issue! She was friendly, attentive, understanding and just all around amazing!

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Helpful?
3Thank Gordon G
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Hi Gordon, Thank you for your review of your stay at our Comfort INN-Fresno. It is wonderful to hear that Kimberly made your stay exceptional. Kim's kindness comes naturally and we all benefit from having her on our team. I have shared your comment with Kim and she was so happy to hear you. We look forward to your next...

Fresno, California
Reviewed 6 April 2015

I'm extremely upset!!!!! I booked for 5 nights through priceline. It cost me approx. $500. So I check my bank statement a few days later and see that priceline took their money AND Comfort Inn charged me for my stay too. So not only did they make me overdrawn, but i had many small purchases that I'd made because I...

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Helpful?
3Thank A A
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest, Thank you for the review of your recent stay at our Comfort INN-Fresno. I am very concerned about the billing issues you have experienced. It is always best to book directly with the hotel when making reservations to guarantee reservation and payment accuracy. I want to make sure that this is taken care of for you. Please contact...

Chico, California
Reviewed 30 March 2015

Staff in the breakfast hall was fantastic. Plenty of food and quick to take care of us. Bigger highlight is Michelle the manager when we stayed. Our lock it turns out was not functioning when we woke up and addressed it with her. She comped us appropriately and made my wife and I feel better about the situation. Michelle i...

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Helpful?
3Thank Andrew C
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Hi David, Thank you so much for your review of your recent stay at our Comfort INN-Fresno. I am delighted to hear that you enjoyed your stay with us. It is our desire for each guest to leave happy and rested. Hope, our breakfast attendant, and Michelle are both happy to hear that they played a direct part in making...

Junction City, California
Reviewed 10 February 2015

We checked in at 11:30 on a Saturday night. Hoping to make it to Tulare from Redding, CA. Just got too tired. Adam, the Desk Guy, was very polite and did everything he could to assure our comfort. It wasn't his fault that the printer didn't want to work :) We checked in and found the room clean and extremely...

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Helpful?
3Thank Paula C
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest Thank you for your review of your recent stay at our Comfort INN - Fresno. Wow! Redding to Tulare that is quite a drive. I am glad you stopped and rested for the night. You're right, Adam does a great job and is always willing to make our guests feel welcome. We did replace that printer on Monday....

Portland, Oregon
Reviewed 10 February 2015

It took 3 tries before I found a room that was in a quiet area of the motel but Lisa was very accommodating and willing to let us check out the rooms until we found one that worked for us. We had a room with 2 queen beds that were very comfortable. Shower water pressure was good with plenty of...

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Helpful?
1Thank pafwak
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest Thank you for your review of y our recent stay at our Comfort INN-Fresno. I am so happy we were able to get you into a room that was perfect for you during your stay. It is our goal to make sure each guest receives valuable accommodations and excellent guest service. We look forward to seeing you again...

Chico,CA
Reviewed 19 January 2015

Our interaction with the hotel staff was very positive. The room was spacious and clean. Free Wi-Fi in the room was a plus. However, the curtains were very shear fabric. You could see right through them into the parking lot at night (I wonder who could see in?) and hence, the lights from the lot shined in our window all...

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Helpful?
1Thank ChicoRanMan
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest Thank you for leaving a review of your stay at our Comfort Inn-Fresno. I apologize that your stay was not the best it could be. We recently had new drapes installed throughout the hotel. There are black out drapes behind the sheets curtains. Breakfast is served every morning. I did speak to the breakfast staff regarding your concerns....

Reviewed 12 January 2015

We stayed one night. As soon as you walk in, I noticed a clean lobby. Fast check in and a very nice day clerk. (sorry didn't catch her name). Entire place was smoke-free!! :) . There's still a scent of smoke residue but not too bad. Room was nice and clean! bed was awesome. Bathroom was stocked. Just wished that...

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Helpful?
1Thank Margarita G
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Margarita, WOW, Thank you for your words of kindness and encouragement. We are pleased to hear that your stay was pleasant and we look forward to your next stay with us. I have shared your ideas with our team and hopefully we can make the suggested changes in the future. Thank you again for staying with us and for...

Bakersfield, CA
Reviewed 22 November 2014 via mobile

We stayed here with a school group in November 2014. The rooms were fine, although there was a really bad fake smell to them. It smelled like it was supposed to smell nice, but was really overdone. Kind of the way really bad fake flowers look. The staff was helpful, and the breakfast is plentiful and decent. However on the...

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Helpful?
1Thank christojb
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

We stayed here with a school group in November 2014. The rooms were fine, although there was a really bad fake smell to them. It smelled like it was supposed to smell nice, but was really overdone. Kind of the way really bad fake flowers look. The staff was helpful, and the breakfast is plentiful and decent. However on the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Whether visiting the Yosemite/Sequoia National Parks or attending an event at the Selland arena, you'll find our modern, family-oriented interior corridor hotel perfect for your next business or leisure trip to Fresno CA. We are located off of HWY 99, in the Northwest Fresno, just blocks from Island Water Park and Forestiere Underground Gardens. Enjoy all the comforts of home at our 69 rooms hotel with rooms in a variety of formats - from king rooms to lavish suites with jetted tubs - we offer accommodations to suit all trips. Each room has the amenities you need to get refreshed and ready to take on the day. Room amenities include WiFi internet access, flat-screen TVs, hair dryers, coffee makers, safes, irons, ironing boards, microwaves and refrigerators. Complimentary Hot buffet breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Fresno Airport(FAT), Fresno State University(FSU) and the Riverpark area are within 12 Miles. Fresno Zoo, Riverside Golf and various Restaurants and Department stores are less than 5 miles. ... more   less 

Additional Information about Comfort Inn Fresno

Address: 5455 West Shaw Avenue, Fresno, CA 93722
Region: United States > California > Fresno
Price Range: $114 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Fresno 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Comfort Inn Fresno Hotel Fresno
Fresno Comfort Inn
Hotel Style:
#12 Business Hotel in Fresno
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Fresno staff and other travellers.
2 questions
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Tucson, AZ
over a year ago

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Questions? Get answers from Comfort Inn Fresno staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Stay on second floor to eliminate noise from late arrivals.”
 of 5 bubbles 1960vw, 25 Sep 2016 | Read review
“Do not stay here.”
 of 5 bubbles michelebB1316NX, 22 Aug 2016 | Read review
“Rooms toward the back of the hotel may be quieter. It is located on a main street and right of the freeway with train tracks not far off.”
 of 5 bubbles CABerkeleyTravel, 4 Jul 2016 | Read review
“If you don't want to carry luggage up and down the stairs get a room on the first floor if you can.”
 of 5 bubbles Tramar7, 6 Jun 2016 | Read review
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