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Sheraton Garden Grove - Anaheim South Hotel

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Traveller (145)
Room & Suite (74)
Dining (8)

About

Location
Cleanliness
Service
Value
Step outside and enjoy the nearby attractions. The Sheraton Garden Grove is only 1.5 miles away from the laughs and screams at Disneyland, and the variety of shops at Downtown Disney.
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Property amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
Classic
HOTEL CLASS
Hotel links
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Location

Full view
70Somewhat walkable
Grade: 70 out of 100
63Restaurantswithin 1 km
2Attractionswithin 1 km
687Reviews
176Photos
9Q+A
100Room tips
Traveller rating
  • 228
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  • 123
  • 42
  • 41
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Popular mentions
For our 32nd Wedding Anniversary,we wanted to go to "the Happiest Place on Earth!"We chose Disneyland,we hadn't been there in nearly 2-6 years??We booked online with the Sheraton Garden Grove.We drove the distance,5.5 hours,arrived around 6-8 pm.Greeted,welcomed,checked-in at
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Response from SteveL4761, Front Office Manager at Sheraton Garden Grove - Anaheim South Hotel
Responded 1 week ago
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I am sorry to hear that not everything met your expectations, especially challenges with both the Heater, the mini fridge, remote and the restroom. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories here whenever your travels bring you back to Garden Grove. Sincerely, Steven Langevin
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No microwave, marginal fridge, there were handprints and saliva in the elevator and it remained there even though the maids use the same elevators, the gym looks ok from a distance but go to use them and find that half the ancient treadmills and elliptical displays don’t work
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Response from SteveL4761, Front Office Manager at Sheraton Garden Grove - Anaheim South Hotel
Responded 1 week ago
Thank you for choosing to stay at the Sheraton Garden Grove - Anaheim South Hotel and providing your honest feedback on the Guest Satisfaction Survey. My sincere apologies for your recent stay at Sheraton Garden Grove-Anaheim South. Rest assure I have shared your comments with my Maintenance and Housekeeping Leaders and corrective action is being taken. We pride ourselves on delivering outstanding service and upholding exceptional cleanliness standards. Sincerely, Steven Langevin
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This hotel has a very convenient location, it is right across the street to Target, about 2kms from Disneyland and has plenty of eating joints around. The staff is very courteous and is willing to help. The rooms are big and comfortable.
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Response from SteveL4761, Front Office Manager at Sheraton Garden Grove - Anaheim South Hotel
Responded 2 weeks ago
Thank you for sharing your recent experience with us. We are happy to hear you enjoyed your stay. Our goal is to be an outstanding hotel, so please feel free to share how we can exceed your expectations in the future. Thank you again for staying with us, we look forward to seeing you back soon! Sincerely, Steven Langevin
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This was a fairly nice property with friendly service, clean and comfortable rooms, and convenient to quite a bit of shopping, attractions, and restaurants. The breakfast in the concierge lounge could have been better, but overall a nice property.
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Response from SteveL4761, Front Office Manager at Sheraton Garden Grove - Anaheim South Hotel
Responded 18 Jan 2019
Thank you for sharing your recent experience with us. We are happy to hear you enjoyed your stay. Our goal is to be an outstanding hotel, so please feel free to share how we can exceed your expectations in the future. Thank you again for staying with us, we look forward to seeing you back soon! Sincerely, Steven Langevin
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Have stayed at this hotel plenty of times before. The front desk staff were helpful. The hotel seems to be getting dated. Mismatched and beat up furniture in the rooms. Dirty carpet. Nice bathroom and clean. The hotel seemed empty and only had about 12 cars in the parking
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Response from SteveL4761, Front Office Manager at Sheraton Garden Grove - Anaheim South Hotel
Responded 12 Jan 2019
Dear Mr. Mogab, Thank you for being a Loyal Member and choosing to stay at the Sheraton Garden Grove - Anaheim South Hotel and providing your honest feedback on the Guest Satisfaction Survey We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests and Loyal Members. I am sorry to hear that not everything met your expectations, especially challenges with New Rewards Program there have definitely been some growing pains.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider Sheraton Garden Grove - Anaheim South Hotel on your next visit to Garden Grove so that we can deliver on the guest experience you deserve. Sincerely, Steven Langevin
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Meeting room
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12345615
He will never reply I tried so many things to get a hold of them for my bed bug issue an I never received nothing
1 vote
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Hello Cathy, We do not have a resort fee, however we do charge for parking $15 per day. We look forward to your arrival. Steve Langevin Front Office Manager
1 vote
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The shuttle runs every 30 min. It leaves on the 15 and 45 mark from the hotel and the 00 and 30 mark from Disneyland! We used it for 4 days and it was promt every time except once where it was 10 minutes late because one of the shuttles broke down
0 votes
Hello! In a room with 2 queen sized beds we can also fit a crib but not a rollaway however.
0 votes
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We were picked up on the south side of the parking lot and dropped off in front of the hotel (Main Street). $3 all day on/off privileges. They give you a card to show. Kids are free!
1 vote
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12
"Near Elevator rooms were ok, elevator was very quiet..."
"Room 457 was at end of hall and very quiet"
"Get close to the elevators"
"All room same very old and stain every where"
"Spg Gold and Platinum members, request Club level."
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PRICE RANGE
US$115 - US$278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton garden grove
LOCATION
United StatesCaliforniaGarden Grove
NUMBER OF ROOMS
285
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