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Holiday Inn Express Garden Grove

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Holiday Inn Express Garden Grove
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264 Reviews from our TripAdvisor Community

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Showing 248: English reviews
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San Antonio, Texas
Reviewed yesterday NEW

We stayed on the top floor for four nights. Breakfast was great and staff in the area were wonderful. The room was very clean, comfortable beds, very quite, and just a few minutes from Disneyland. Great stay!

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Thank simplewords18
Reviewed 5 days ago NEWvia mobile

The rooms are very dated. You can't tell from the outside or the foyer. It started with checkin. They claim new computer systems causing delays. My company arranged and filled out the necessary forms for the company great card to be billed. They did have the paperwork that was done on line in their possession, I had a copy. That...

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Thank GeorgefromPalmer
San Jose, California
Reviewed 1 week ago NEWvia mobile

Having stayed in numerous HI Express properties in the last six months, we feel we understand the better ones from the average from the ones needing immediate attention. This property is AVERAGE...clean, recently remodeled with most of the amenities one expects with the exception of a refrigerator and microwave in our room...which would be nice since most guests are on...

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Thank HikingLee
Reviewed 2 January 2017

My family and I spent an overnight stay here as a staycation and we'll definitely return and stay. It's one of the better, if not the best Holiday Inn Express we have visited. Very classy. The staff are pleasant, non pretentious and are prepared to make your visit a pleasant experience. Especially the restaurant staff. Tristin at the Front desk...

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Thank adey A
Reviewed 10 December 2016

Stayed here for only an evening, yet I found the room to be a bit of a different story. Walked into the bathroom and found numerous spots with a mysterious black dots. I believe it's mold. There was a crack in the corner of one wall, concerning. Walls were paper thin and you could hear people in other rooms yelling....

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Helpful?
Thank Ricky T
IHGService, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Dear Ricky T, Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am glad that you have nice remarks for our front desk staff. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests...

100 Mile House, Canada
Reviewed 2 December 2016

Hotel charged us $1500 in error (after promising zero charges) and refuses to refund. Nothing short of criminal. Highly recommend finding honest people to do business with. Manager refuses to answer messages and the company's customer service reps just say that their hotels are independently owned and operated and they can't override management decisions.

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Helpful?
Thank Kimberly V
IHGService, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Hi Kimberly V, Thank you for staying with us recently and for taking the time to share your feedback with us. Allow me to apologize for any inconvenience you may have experienced with some of our amenities and services. I have sent you a private message in an effort to follow up on your concerns. Your comments are truly appreciated...

San Francisco, Ca
Reviewed 28 November 2016

We stayed at the Holiday Inn Express on Thanksgiving Day 2016. The staff was gracious enough to allow us to check-in early! We were super tired because we had been driving all night. We got to our room which had two queen sized beds. The room was very basic but clean. The beds were firm and super comfy. The t.v....

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Helpful?
Thank Centella9
IHGService, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Dear Centella9, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our beds and we certainly appreciate your nice feedback on our staff, pool and breakfast selection. On the other hand, we would like to apologize for not living up to your expectations regarding our rooms...

Los Angeles. CA
Reviewed 15 November 2016

Misleading photos on hotel website had me expecting a nicely decorated, updated room. I was disappointed, the room was ugly. Worn out, uncomfortable furniture. There was no microwave or refrigerator, as advertised on Hotels.com. When I complained I was told there was nothing they could do and it was a Hotels.com problem. Hotels.com was great and refunded my costs. We...

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1Thank travelingm0m2008
IHGService, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Dear travelingm0m2008, Thank you for your candid review of your stay. We value each feedback as this will allow us to identify areas that may benefit from additional attention. It is regrettable to know that you found the condition of the room to be disappointing. In line with this, we sent you a private message to obtain more information about...

Seattle, United States
Reviewed 22 September 2016

Stayed here earlier in the year for almost a week for a church conference we attended and we absolutely had no problem. Our stay was awesome! SO, we decided to stay here again, plus the funeral of my Dad's sister we were in town for was minutes from the hotel. BIG MISTAKE! HUGE MISTAKE! The saying "too good to be...

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1Thank Koleta G
Reviewed 8 September 2016 via mobile

Stayed beginning of August for a week. The 1st night there our car was INFESTED with hundreds of ants from the parking lot bushes they got all up in the engine and came through the vents and speakers in the car. Told the staff they didn't even come look at the car after we waited out there for half an...

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2Thank Julia L
IHGService, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Dear Julia L, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. However, we are truly sorry if your stay was negatively affected due to the ants in your car, your breakfast experience, and the laundry facility. It is certainly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a virtual tour of the hotel.Welcome to the Holiday Inn Express Hotel & Suites Garden Grove Conveniently located minutes away from Anaheim Convention Center, Crystal Cathedral and Disneyland Resort area. Make yourself at home in one of our large, exquisitely furnished rooms. Enjoy the convenience of our complimentary WiFi & high-speed Internet access. Relax and unwind at our outdoor heated pool and whirlpool; you are sure to find a captivating blend of refreshing breezes and a cool ambiance. ... more   less 

Additional Information about Holiday Inn Express Garden Grove

Address: 12867 Garden Grove Blvd, Garden Grove, CA 92843-2007
Region: United States > California > Orange County > Garden Grove
Price Range: $168 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Garden Grove 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Garden Grove Hotel Garden Grove
Holiday Inn Garden Grove
Garden Grove Holiday Inn
Holiday Inn Express Garden Grove Orange County, CA
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Garden Grove staff and other travellers.
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Questions? Get answers from Holiday Inn Express Garden Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Parking and there is a shuttle to Disneyland that will pick you up to take you to the park.”
 of 5 bubbles robertbT966AC, 1 Jun 2016 | Read review
“Rooms on the north side are probably quieter, since they are away from the main street.”
 of 5 bubbles laney48, 7 Mar 2016 | Read review
“Since I only stayed there one time, I can't advise”
 of 5 bubbles Loudsound, 1 Feb 2016 | Read review
“Strive for 3rd floor room in the back "T" of the hotel”
 of 5 bubbles K6842QOmichaelf, 19 Dec 2015 | Read review
“clearly advise the front desk agent at check in of how many guests are in each room or you will be charged for extra rooms”
 of 5 bubbles hollier996, 23 Oct 2015 | Read review
5 of 5