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Candlewood Suites North Orange County

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Candlewood Suites North Orange County
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140 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Omaha, Nebraska
Reviewed 6 November 2015

Booked this hotel the day we were due to stay via their own website. While we were in route to the Hotel we get a call from the Front Desk saying theyre overbooked, they cant accommodate us, theyre sorry and transferring us too the 800 reservation number. LONG, L.O.N.G story short and after being bounced back and forth between the...

3Thank unchie12
cdavis1987, Manager at Candlewood Suites North Orange County, responded to this review

Thank you for taking the time to provide your feedback regarding your recent visit. We are very disappointed to hear about your experience during your stay and even more disappointed to learn that you were not contacted and did not get response in a timely manner. We would welcome the opportunity to discuss these issues with you further, and can...

East Los Angeles, California
Reviewed 22 October 2015

Although we had booked through Expedia for some unknown reason they had cancelled our booking, but Ricardo on the front desk was most helpful in getting us booked in without stress. The BBQ gazebo area was great and the kitchen area had all that we needed.

1Thank Graeme R
Reviewed 5 October 2015 via mobile

What a great front desk/host Ricardo was to our family. Very friendly and kind while checking us in and even 20 minutes after we got up to our room, he called just to make sure everything was okay with the room. Each time we saw him he asked how we were and how our day was. Excellent service from a...

1Thank bethmahoney2013
Redwood City, California
Reviewed 3 September 2015

We booked this hotel as an express deal on Priceline for a spur-of-the-moment trip to Disneyland. Good for a two-star hotel. We had a minor issue where the first room we were assigned smelled as if a deodorizer bomb had gone off in it. I tried opening the windows to air it out but it didn't help. It was so...

Thank mdela33
cdavis1987, Hotel Manager at Candlewood Suites North Orange County, responded to this review

Thank you for sharing your feedback regarding your stay. We apologize that your first room experience was not what we would have liked it to be for you. We have addressed the issue of your suite with our housekeeping supervisor so that this type of issue does not happen again in the future. We are glad though that you did...

Dexter, Missouri
Reviewed 24 August 2015

We stayed here for one night on a road trip from San Diego to San Francisco. The room was clean, quiet, and comfortable. The hotel was right off the freeway and easy to get to. Very close to Disneyland and other local attractions. The staff was friendly and helpful. Lots of nice amenities. Our room had a fully equipped kitchenette....

1Thank BillCapeGirardeau
Millani, I
Reviewed 31 July 2015

Super service from the time we arrived which was at 7:30am from Hawaii. Even though check-in isn't until 3pm Ricardo, desk manager, found a room for us to rest until our assigned room was ready. Location to major attractions (Disneyland, Anaheim etc) was perfect. Room was perfect for the two of us. Full refrigerator, stove, and dishwasher. Flat screen TV...

Thank AlohaTilly
Reviewed 1 July 2015

I tried to talk to the person at the front desk to find out if they knew of the best way to get to Disneyland and he acted as if I was inconveniencing him by asking him a question. The hotel seemed clean when we first arrived and then when I went to prepare to put my sons to bed...

1Thank maegenr2015
cdavis1987, Manager at Candlewood Suites North Orange County, responded to this review

Thank you for taking the time to post your comments. I am very sorry to hear about your less than satisfactory stay. I am the new Hotel Manager at the property, and want to make it right. We have started updating many processes and have had the carpets and other areas professionally cleaned. Albeit that we are heading in a...

Reviewed 19 June 2015

I think Candlewood suites is the best extended-stay type of hotel. Cheaper than places like Residence Inn, and more amenities then ESA. However, this one leaves lots to be desired. Issues I had included: - Wifi was pretty fast for a Hotel WIFI. But often went down for a minute or two, or longer. I could never stream an entire...

1Thank drdroad
cdavis1987, Manager at Candlewood Suites North Orange County, responded to this review

Thank you for taking the time to let us know how your experience was at our facility. We're sincerely sorry that your stay did not live up to your expectations that you have for the brand. We are analyzing for technology upgrades to ensure there are no longer issues with internet and TV channels as we know how important these...

Reviewed 4 June 2015

This hotel is nothing spectacular however, for the $79 a night I got a mini kitchen which included a full size refrigerator, two burner stove and microwave. The location is one mile from UC Irvine Hospital with easy freeway access. The neighborhood is slightly run down but I did not feel afraid. I had a room away from the freeway...

Thank AmeliaTexas
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear AmeliaTexas, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the kitchenette and for finding our location to be convenient. However, we’re sorry we fell below your expectation regarding the mattress. We will look into this concern. I assure you that...

Reviewed 1 June 2015 via mobile

I called this motel and ask for vacancies that would sleep 3 adults. I was told they had a room with a bed and a pull out sofa. They told me the price so I book the room. After driving over an hour to get there and walked in only to find out that the room they were putting me...

Thank Tnot
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear Tnot, Thank you for your review regarding your recent stay at Candlewood Suites Garden Grove/Anaheim Area, CA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Anaheim South is an ideal choice for both business and leisure travelers. Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range, and dishwasher. Traveling on business? Bring your laptop and work efficiently at your executive desk. Communication is no problem with voicemail, free local calls, free high-speed Internet access and two separate phone lines. Borrow your favorite movie or music from the hotel library and enjoy it in your room from the comfort of your recliner. Hungry? Visit the Candlewood Cupboard, our on-site convenience store, and charge it to your room. Work off some stress in our 24-hour fitness center. Staying a long time? Take advantage of our on-site complimentary laundry facility. We re a pet friendly hotel too (fees apply). Candlewood Suites Anaheim South is located in the Anaheim Resort Entertainment district. We are close to all the excitement of Disneyland and California Adventure, only 2 miles from Downtown Disneyland and the Anaheim Convention Center. Sports fans are only 3 miles from Angels Stadium and Honda Center. The Block at Orange and the Garden Walk offer dining and shopping are just minutes away. ... more   less 

Additional Information about Candlewood Suites North Orange County

Address: 12901 Garden Grove Boulevard, Garden Grove, CA 92843
Region: United States > California > Orange County > Garden Grove
Price Range: $147 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites North Orange County 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Candlewood Suites North Orange County Hotel Garden Grove
Candlewood Suites Garden Grove
Candlewood Garden Grove
Garden Grove Candlewood Suites
Candlewood Suites North Orange County Garden Grove, CA
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites North Orange County staff and other travellers.
2 questions
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Camarillo, California
5 months ago

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Questions? Get answers from Candlewood Suites North Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think more towels should come in the room.”
 of 5 bubbles mattslittleheart, 11 Dec 2016 | Read review
“If you're traveling and you're a day-sleeper ask for the top floor... also put the do not disturb sign on. ”
 of 5 bubbles syghana, 9 Nov 2016 | Read review
“Elevators are very slow, so maybe 2nd floor or top floor for quiet?”
 of 5 bubbles Chime141, 27 Sep 2016 | Read review
“The room for super clean”
 of 5 bubbles luis_rodriguez4, 11 Jun 2016 | Read review
“know what you need and what you can and can't live with...”
 of 5 bubbles 389DavidJ389, 20 Apr 2016 | Read review
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