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Candlewood Suites North Orange County

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136 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites North Orange County
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Showing 130: English reviews
Shanghai, Shanghai, China
Reviewed 21 February 2015 via mobile

I had stayed at this hotel a few years ago and had a pleasant experience. This time however, it was a different experience. The room was fine and the front desk staff was friendly but in particular the general manager was not rude, but dismissive and not very customer sensitive when I brought up a few concerns including no toiletries...

1Thank Aaron R
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear Aaron R, Thank you for taking the time to review our hotel. It is truly disheartening to know that the level of service you have received from the manager during your recent stay with us fell below your expectations and we apologize for any inconvenience you may have experienced with the noise and cleanliness issues. We have taken your...

Sacramento, California
Reviewed 26 January 2015 via mobile

This hotel has a lot of good things going for it like great price and amenities like full kitchen, cable TV, free Internet and relatively clean rooms etc., but my two 7 day experiences along with reports from my colleagues during that time, compel me to report the negatives. The place is a pet friendly hotel and the oder in...

1Thank BusinessTraveler611
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear BusinessTraveler611, Thank you for providing us with a very considerate review and thank you for staying with us. I am more than happy that you like the amenities provided and appreciate the value of our hotel. However, we are very sorry to read that you experienced inconvenience due to the fact that our cleanliness level has not been up...

Sacramento, California
Reviewed 10 December 2014 via mobile

We got this place assigned to us on Priceline at the 2 star level. I understand that you get what you pay for, but at 80 bucks a night, this place was not worth the money. At check in, the staff had a MasterCard on file for us, which was disturbing, since we don't even have a MasterCard. I wonder...

Thank WNCTrvlr
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear WNCTrvlr, Thank you for taking some time out of your busy day to leave us a comment regarding your recent stay. Please accept my sincerest apologies if the service and some of our facilities, may have fallen below your expectations. Please be assured that your comments has already been taken into account and was forwarded to the appropriate department...

Dallas, Texas
Reviewed 7 October 2014

This hotel is easy to find, right off the highway. Check in was easy, even though I was early. The pantry had little to offer on the night I stayed - not sure if that is the norm or not. Lobby was a bit untidy, but not horrible. The room was more than adequate with a full fridge and microwave...

Thank Jack50
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear amarsh422, Thank you very much for sharing your experience with us. I am pleased to note that despite some shortfalls, you were still able to enjoy your stay and you were satisfied with the services and amenities that we provide. Guest comfort is of the utmost concern to us and our hotels are committed to making every possible effort...

Reviewed 30 September 2014

This Candlewood hotel is overall worth the money. Nice rooms, friendly staff etc. But we were bothered by the loud fridge (turn it off!), the loud freeway and especially by the warmth under the roof on the 4th floor.

Thank vinnie_simons
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear vinnie_simons, Thank you for sharing your comments regarding your experience. We appreciate you taking the time to help us improve our guest services. I am sorry to hear the troubles you had during your visit. I sincerely apologize for the noise challenges you have encountered. We deeply regret the negative experience and impressions you had about our hotel. We...

South Pole
Reviewed 19 September 2014

I've been here before and in fact the last time was a disaster. But, stuff happens and they acknowledged it during my previous visit and rectified the situation. The rooms have been re-done and the location for this part of OC is pretty damn perfect. Close to Anaheim and Disney, but none of the crowds and congestion.

1Thank Viking94708
New York City, New York
Reviewed 17 July 2014

There is a reason for the lower prices as the hotel is not up to par. My sister and I arrived around 1130p and just made it before the front desk closed for the night (there is a gate that comes down). When we asked for a luggage cart, we were advised it was on 1 of the floors and...

Thank Swaymyway
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear Swaymyway, Thank you so much for your recent comments. We appreciate you bringing your concern to our attention and apologize for any discomfort you may have experienced. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are working hard to improve our product and would love...

Las Vegas, Nevada
Reviewed 20 June 2014 via mobile

We were expecting a little better and were disappoint. There was no pool, no breakfast bar, no ice machine. The pull-out mattress was very thin. The sheets for these pull-out bed had holes in them. On the plus side the room was clean and modern. All the appliances were in good condition and working. The area was quite.

Thank rustypenny
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear rustypenny, Thank you for taking the time to provide feedback on your stay. We deeply regret to see you did not fully enjoy your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff...

Reviewed 14 June 2014

My immediate reaction was that this hotel is not up to the usual Candlewood Suites standards. As soon as we walked in the doors, the smell of dirty carpet/upholstery hit. The lobby area is very small and the carpet and 2 chairs could stand to be replaced. We had to wait a few minutes for the desk clerk to return,...

2Thank Eviesroadtrips
IHGCare, Guest Relations Manager at Candlewood Suites North Orange County, responded to this review

Dear Eviesroadtrips, Thank you for taking time to post a review of our property. I am delighted to know that our room and its amenities worked for your needs. On the other hand, I understand your stay was not 100% satisfactory due to the hotel's condition, particularly with the elevators and maintenance levels being a disappointment. Please accept our sincerest...

Philadelphia, Pennsylvania
Reviewed 30 May 2014

This Candlewood Suites is a great value when in the Orange County/Anaheim area. The hotel sits back from the street a bit and is sort of hidden. A few reviewers commented that the hotel is located in a residential area which is completely wrong... the hotel is located in a commercial area and there are other hotels located on the...

Thank No1HotelAdvisor

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Anaheim South is an ideal choice for both business and leisure travelers. Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range, and dishwasher. Traveling on business? Bring your laptop and work efficiently at your executive desk. Communication is no problem with voicemail, free local calls, free high-speed Internet access and two separate phone lines. Borrow your favorite movie or music from the hotel library and enjoy it in your room from the comfort of your recliner. Hungry? Visit the Candlewood Cupboard, our on-site convenience store, and charge it to your room. Work off some stress in our 24-hour fitness center. Staying a long time? Take advantage of our on-site complimentary laundry facility. We re a pet friendly hotel too (fees apply). Candlewood Suites Anaheim South is located in the Anaheim Resort Entertainment district. We are close to all the excitement of Disneyland and California Adventure, only 2 miles from Downtown Disneyland and the Anaheim Convention Center. Sports fans are only 3 miles from Angels Stadium and Honda Center. The Block at Orange and the Garden Walk offer dining and shopping are just minutes away. ... more   less 

Additional Information about Candlewood Suites North Orange County

Address: 12901 Garden Grove Boulevard, Garden Grove, CA 92843
Region: United States > California > Orange County > Garden Grove
Price Range: $147 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites North Orange County 2.5*
Number of rooms: 133
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Also Known As:
Candlewood Suites North Orange County Hotel Garden Grove
Candlewood Suites Garden Grove
Candlewood Garden Grove
Garden Grove Candlewood Suites
Candlewood Suites North Orange County Garden Grove, CA
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites North Orange County staff and other travellers.
2 questions
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Camarillo, California
4 months ago

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Questions? Get answers from Candlewood Suites North Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're traveling and you're a day-sleeper ask for the top floor... also put the do not disturb sign on. ”
 of 5 bubbles syghana, 9 Nov 2016 | Read review
“Elevators are very slow, so maybe 2nd floor or top floor for quiet?”
 of 5 bubbles Chime141, 27 Sep 2016 | Read review
“The room for super clean”
 of 5 bubbles luis_rodriguez4, 11 Jun 2016 | Read review
“know what you need and what you can and can't live with...”
 of 5 bubbles 389DavidJ389, 20 Apr 2016 | Read review
“Rooms are comfortable ”
 of 5 bubbles Davfb69, 8 Apr 2016 | Read review
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