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Extended Stay America - Santa Barbara - Calle Real

140 reviews
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Traveller (31)
Room & Suite (13)
Dining (1)
Overview
  • Excellent25%
  • Very good32%
  • Average20%
  • Poor15%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (140)Write a Review
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All reviewsin n out burgerroom was cleanlaminate floorsmini kitchenneeded a place to staynew carpetstaff was friendly and helpfulcoffee makerconvenient locationqueen bedgreat roomsgreat place to stayeasy accesswould stay here againucsbesafreeway
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1 - 5 of 129 reviews
Reviewed 1 week ago via mobile

The blonde manager behind the counter blatantly ignored my boyfriend after he was standing there waiting too be helped , then when he asked for another room key she had the NASTIEST ATTITUDE and said “ another one “ poor customer service!More

Thank Lorena G
Response from 00esa, Manager at Extended Stay America - Santa Barbara - Calle RealResponded 1 week ago

Lorena, we are extremely concerned to read your comments and apologize that our associate was rude to you. Our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident is not a reflection of our usual service standards. Appropriate...More

Hotel's Favourite
Reviewed 7 December 2017

Needed a place to stay over Thanksgiving with our 2 dogs while visiting family. The Extended Stay was the perfect place. Clean. Quiet. Dog-friendly. The room was spacious. Having a kitchenette was perfect for cleaning dog bowls and storing their food. Staff was friendly and...More

Thank John E
Response from 00esa, Manager at Extended Stay America - Santa Barbara - Calle RealResponded 8 December 2017

John, thanks for being our guest at Extended Stay America. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. Reviews such as yours mean a lot! Thanks again and we look forward to welcoming you back. Sincerely,...More

Reviewed 2 weeks ago via mobile

Our previous night's stay was at a hotel that was so good I felt compelled to review it. So in all fairness I should review this one. We couldn't sleep. The air conditioning was so loud that it woke us up multiple times. If it...More

Thank Waterwalla
Response from 00esa, Manager at Extended Stay America - Santa Barbara - Calle RealResponded 2 weeks ago

We apologize for the disappointing stay you had with us. We are extremely sorry for the issues you had with our HVAC unit and the inconvenience it caused. We will certainly address this with our maintenance team to be sure that this does not happen...More

Reviewed 3 weeks ago

everything was clean and it smelled good the staff was friendly and helpful no issues with anyone on site cindy helped me out a lot and allowed me to feel safe and happy while at their extended stay locationMore

Review collected in partnership with Extended Stay
Thank 870tonia
Response from 00esa, Manager at Extended Stay America - Santa Barbara - Calle RealResponded 3 weeks ago

Tonia, thank you for reviewing Extended Stay America. We are delighted to know you had an outstanding experience with us and were impressed with our convenient location. Your compliments will be shared with Cindy along with our entire staff for a job well done. Thank...More

Reviewed 3 weeks ago

Everything about my experience at this hotel was outstanding. The staff was very polite and helpful; housekeeping was above board. I met a lot of nice people and had a wonderful stay. I would highly recommend ESA to anyone needing a long term rental.More

Review collected in partnership with Extended Stay
Thank juliedZ2705GH
Response from 00esa, Manager at Extended Stay America - Santa Barbara - Calle RealResponded 3 weeks ago

Julie, thank you for recommending us to future travelers. It’s a pleasure to read you loved the outstanding service provided by our courteous associates and had an excellent stay with us. We will share your compliments with our entire staff, and we look forward to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Laundry Service
Room amenities
Microwave
Details
Price range
US$135 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$135 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (31)
Room & Suite (13)
Dining (1)
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Room Tips
"The "deluxe suite" has a four foot high knee wall which we found helpful because the air..."
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"We take a small TV type tray for the bathroom to have a place to put things on -"
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"They allow dogs so know you'll bound to hear some barking. You can hear the next door people taking a..."
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"I suggest the third floor, exceptionally quiet."
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