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Courtyard Los Angeles Hacienda Heights/Orange County

CourtyardUS$149*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$149*
US$149*
US$149*
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Courtyard Los Angeles Hacienda Heights\/Orange County
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116 Reviews from our TripAdvisor Community

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Showing 104: English reviews
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Columbia, Maryland
Reviewed yesterday NEW

Hotel was adequate for a one night stay.Its an easy 20 minuter drive from Ontario Airport. Beds were comfortable. I stayed in the 2nd floor and it was quite while I was there. Tons of free parking at the facility which is always a plus. However, the facility felt very dated and felt dusty but the staff was excellent and...

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Helpful?
Thank TrailBiker_MD
Reviewed 16 March 2017

I have never been to La before and had no clue where to stay. I tried to get a room close to Anaheim, but everything was booked out due to events and busy time of year. The lady on the 800 for Marriott suggested this place. I was not to thrilled at the rates I was given. I am staying...

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Helpful?
Thank John B
Joanne J, Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Greetings John B., Thank you so much for review of the Courtyard by Marriott Los Angeles Hacienda Heights/Orange County. I first want to appreciate you for your giving us and our TripAdvisor visitors valuable feedback. The area that we occupy does have a rich cultural landscape and we can agree with how great the food, shopping, and access to stores...

San Diego, California
Reviewed 15 March 2017

We stayed here in December 2016. We arrived at the hotel very late, as we had trained to LA and then went to a memorial event. The doors were locked and no one was in sight at the front desk. We rang the bell several times and then finally a staff came out from the back while on her phone....

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Helpful?
Thank ABrannon
Joanne J, Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Greetings ABrannon, Thank you for your review of the Courtyard by Marriott Los Angeles Hacienda Heights/Orange County. Let me first apologize for the reception that you received when arriving at our hotel. This is not the way we want our guests to feel nor have to incur especially since you had a very busy day. Our front door is locked...

virginia
Reviewed 13 March 2017

I was going to a baby shower in Norwalk, and driving in from Las Vegas. This seemed like a good location as I wanted to visit with friends in Pasadena as well. It was perfect! The location was absolutely beautiful. The room and bed very comfortable. I prefer hotels with balconies, so this was perfect.! They let us get the...

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Thank dinalynn
Portland, Maine
Reviewed 12 March 2017

This was a nice hotel --- Pleasant stay. Roger at the desk was very nice. The hotel is located up high on a hill. Great view. The pool seemed nice although I didn't use it. There was a nice exercise room with a rack of free weights. There were lots of stores nearby. Included in my hotel photos is a...

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Thank Eulalia_3
Reviewed 21 February 2017

My home had a fire, so I needed to go some place and rest the next day. So I choose the Marriott Hotel near by my home. I figured that there would be no problem resting as apposed to a motel 6. The staff was nice and as a gold member upgraded me to a suite. I then settled in...

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Helpful?
Thank yolanda m
Joanne J, Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Greetings Yolanda M, Thank you so much for your constructive feedback using TripAdvisor. We want to first apologize for the difficulties you suffered during your recent stay with us. The recent storms have exposed our hotel to a few roof projects that needed to be taken care of as soon as possible. Your guest room comfort being affected by these...

Lebanon, Oregon
Reviewed 11 February 2017

The staff was professional and courteous. The room was nicely decorated. The shower was comfortable, and the rooms were clean. At over $200 a night for the room however seemed a bit excessive especially with no complimentary breakfast. Also the walls seemed a little thin. I was able to hear what sounded like a normal conversation in an adjacent room....

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Thank Fish_On_Man
Knoxville, Tennessee
Reviewed 13 December 2016

They took my credit card on check-in, but the next day my room wasn't cleaned and was told they had no record of me being there and to bring them my credit card. I talked to the manager the next day and was told I was a no show, although I had a key and had spent the night there....

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Helpful?
Thank harrypullum
Joanne J, Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Greetings harrypullum, Thank you for your review of your stay here at the Courtyard by Marriott Los Angeles Hacienda Heights. We here at the Courtyard by Marriott pride ourselves in providing one of a kind service. Unfortunately, during this trip we have fallen short of this. You spoke to one of our managers to get the situation resolved and I...

Tucson, AZ, USA
Reviewed 9 November 2016

We had a 1 bedroom suite on the ground floor. Although the beds were comfortable and what I would expect from Marriott, the room had an awful, musty/dingy smell. I opened the windows to help air things out but the smell never went away. The light hooked up to the light switch in the bedroom was plugged into the wrong...

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Helpful?
Thank AZ_worldwide
Joanne J, Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Greetings AZinEurope2009, Thank you for taking the time to review us on TripAdvisor about your stay at the Courtyard by Marriott Los Angeles Hacienda Heights. At Courtyard, our goal is to ensure that our guests have a memorable experience when they choose to stay with us. Unfortunately, this time, we fell short of that goal. I want to apologize for...

Reviewed 6 November 2016 via mobile

For this trip, I tried Courtyard for the first time, and it's a great experience for the comfortable room and professional and friendly staff. The facility, lobby, location are great, very convenient for getting good and close to a park. Also for the first time I forgot some clothes in the hotel, and the front desk kept it very well...

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Helpful?
Thank charlesf840

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Los Angeles Hacienda Heights/Orange County is conveniently located near the City of Industry, La Puente and Whittier, CA. Our Hacienda Heights, CA, hotel features a state-of-the-art lobby with flexible, inviting work spaces and a GoBoard digital information center where users can check news, weather and airport conditions. Also in our lobby is The Bistro - Eat. Drink. Connect., an American restaurant serving healthy and delicious breakfast and dinner options as well as Starbucks beverages and evening cocktails. Guest rooms at our Courtyard hotel in Hacienda Heights feature comfortable beds, spacious work desks, ergonomic work chairs and complimentary high-speed wireless Internet. Each of our rooms also includes a mini-refrigerator and television with CNN, HBO and ESPN. During downtime, guests can relax in our outdoor pool or enjoy a brisk workout in our well-equipped fitness center. Book your stay at our convenient Marriott Hacienda Heights hotel today! ... more   less 

Additional Information about Courtyard Los Angeles Hacienda Heights/Orange County

Address: 1905 S Azusa Ave, Hacienda Heights, CA 91745-6850
Region: United States > California > Hacienda Heights
Price Range: $182 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Los Angeles Hacienda Heights/Orange County 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Courtyard Los Angeles Hacienda Heights/Orange County Hotel Hacienda Heights
Courtyard Hacienda Heights
Hacienda Heights Marriott
Hacienda Heights Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Los Angeles Hacienda Heights/Orange County staff and other travellers.
2 questions
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Arizona
over a year ago

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Questions? Get answers from Courtyard Los Angeles Hacienda Heights/Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No clue.... Room #251 Dbl queen. Very nice and quite.”
Y5354KKjohnb, 15 Mar 2017 | Read review
“The above answers are not complete till I finish my stay”
yolandam154, 20 Feb 2017 | Read review
“a view of the pool as it has a balcony”
tofino721, 29 May 2016 | Read review
“The layout of this hotel is a bit odd so prepare to walk quite a ways to your room”
BrendaB247365, 8 Dec 2015 | Read review
“Ask for what you need. They're adaptable to you.”
D9206FGpatrickr, 22 Oct 2015 | Read review
5 of 5
Courtyard
US$149* /night
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Prices are for 1 room, 2 adults
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