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Courtyard Los Angeles Hacienda Heights/Orange County

125 reviews
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Traveller (71)
Room & Suite (38)
Dining (1)
Overview
  • Excellent28%
  • Very good42%
  • Average23%
  • Poor4%
  • Terrible3%
Travellers talk about
“hills mall”(3 reviews)
“krispy kreme”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (125)Write a Review
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Show reviews that mention
All reviewshills mallasian populationkrispy kremeaverage courtyardfront deskhotel is locatedbit datedlove this hotelrestaurants and shoppinglaundry roompool areafree breakfastquiet roomenjoyed my staybusiness tripnice stayfree parking
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11 - 15 of 112 reviews
Reviewed 15 March 2017

We stayed here in December 2016. We arrived at the hotel very late, as we had trained to LA and then went to a memorial event. The doors were locked and no one was in sight at the front desk. We rang the bell several...More

Thank ABrannon
Response from Joanne J, Manager at Courtyard Los Angeles Hacienda Heights/Orange CountyResponded 15 March 2017

Greetings ABrannon, Thank you for your review of the Courtyard by Marriott Los Angeles Hacienda Heights/Orange County. Let me first apologize for the reception that you received when arriving at our hotel. This is not the way we want our guests to feel nor have...More

Reviewed 13 March 2017

I was going to a baby shower in Norwalk, and driving in from Las Vegas. This seemed like a good location as I wanted to visit with friends in Pasadena as well. It was perfect! The location was absolutely beautiful. The room and bed very...More

Thank dinalynn
Reviewed 12 March 2017

This was a nice hotel --- Pleasant stay. Roger at the desk was very nice. The hotel is located up high on a hill. Great view. The pool seemed nice although I didn't use it. There was a nice exercise room with a rack of...More

Thank Eulalia_3
Reviewed 21 February 2017

My home had a fire, so I needed to go some place and rest the next day. So I choose the Marriott Hotel near by my home. I figured that there would be no problem resting as apposed to a motel 6. The staff was...More

Thank yolanda m
Response from Joanne J, Manager at Courtyard Los Angeles Hacienda Heights/Orange CountyResponded 22 February 2017

Greetings Yolanda M, Thank you so much for your constructive feedback using TripAdvisor. We want to first apologize for the difficulties you suffered during your recent stay with us. The recent storms have exposed our hotel to a few roof projects that needed to be...More

Reviewed 11 February 2017

The staff was professional and courteous. The room was nicely decorated. The shower was comfortable, and the rooms were clean. At over $200 a night for the room however seemed a bit excessive especially with no complimentary breakfast. Also the walls seemed a little thin....More

Thank Fish_On_Man
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Dry Cleaning
Concierge
Self-Serve Laundry
Room amenities
Refrigerator in room
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Restaurant
Bar/Lounge
Details
Price range
US$129 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$129 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (71)
Room & Suite (38)
Dining (1)
Pool & Beach (1)
Questions & Answers
Ask a question
991jessw
5 August 2017|
AnswerShow all 3 answers
Response from CourtyardHacieHghts | Property representative |
Thank you for your question. Our location is prime for shopping, dining and entertainment. We have the Bixby Plaza that features restaurants, shops, bakeries and a grocery store. We are also within walking distance of the... More
1
Vote
Brenda K
10 August 2015|
AnswerShow all 2 answers
Response from hkcpa | Reviewed this property |
It would be best if you called the front desk to ask this question.
0
Votes
Room Tips
"Pool/court side"
Read review
"No clue.... Room #251 Dbl queen. Very nice and quite."
Read review
"The above answers are not complete till I finish my stay"
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"a view of the pool as it has a balcony"
Read review
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