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Courtyard Los Angeles Hacienda Heights/Orange County

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113 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Los Angeles Hacienda Heights/Orange County
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Showing 103: English reviews
Sydney, Australia
Reviewed 10 July 2015 via mobile

We got here late at night last week. There are 6 of us in our family so we reserved a suite with a couple of queens and 2 hideabeds. Check in was almost instantaneous thanks to the very professional late night front desk manager. We drove around to the far side of the building and easily got to our room....

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2Thank AndrewT128128
Houston, Texas
Reviewed 3 July 2015

You should know I routinely travel 3-4 days a week for business and am a loyal life time platinum Marriott member and generally have always had good to great experiences with this flag of the Marriott brand. However, I checked in on Monday June 29 for 3 nights but checked out the very next day, which in and of itself...

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Thank Michael C
Maritza M, Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Hello Michael C, I want to thank you for making time to let us know about recent stay. We are very proud of making memorable hotel experiences for our guests. However, in this case we have fallen short of meeting your expectations, and your stay was memorable for the wrong reasons. Please accept our most sincere apology. I understand how...

Escondido, California
Reviewed 16 June 2015

This was a very nice hotel with all the normal amenities we've come to expect at any Courtyard. It was nicely decorated and very clean. The location was very easy to find and was in a nice area. There were a LOT of chain restaurants nearby and easy to get to.

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Thank Jeremiah29_11-14
Dallas, Texas
Reviewed 28 March 2015

I love this hotel. The room is very spacious, and it is conveniently located walking to restaurants, grocery stores, nice and big bakeries, even Walmart, Shopping mall and the spectacular Hsi Lai Temple is nearby. Everyone I came contact to at this hotel is very friendly. I have to give special thanks to Nicloe , the front desk associate. She...

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Thank alicekao
Reviewed 14 March 2015

I stayed here six years ago for the first time and this site has undergone a transformation. First the carpet which is orange and blue and looks like something that would come out of Panda Express. The elevator is located in the far corner of the building as far away from the front door as you can get which means...

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1Thank hkcpa
Maritza M, General Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Hello, I would like to thank you for taking the time to let us know about your recent stay. We take pride in providing our guests with a great hotel experience. It seems that on your recent visit we fell short in meeting your expectations and ours. Please accept our apology for any inconvenience you may have suffered. The location...

Folsom, California
Reviewed 12 March 2015

Despite a room change due to overbooking, our family of 4 still had a nice, comfortable weekend sharing a King bedroom instead of 2 Queen beds. It was lucky we brought an extra blow up bed and the room had the couch and was large enough to fit the extra bed. The staff was running short, but still managed pleasant...

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Thank KJohn685
Staten Island, New York
Reviewed 5 March 2015

I was here for a 2 week period for business (Checked out for a weekend to visit Malibu). Staff was very friendly and accommodating, always greeting every guest as they enter or exit. Nice lobby with many comfortable seating areas, a convienent office center to. Food is available for purchase at different times through the day..menu has good choices. Fine...

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Thank Lisa D
Saratoga, California
Reviewed 4 March 2015

We booked the room very last minute. So the hotels we used to stay were all booked. This hotel is a little more expensive and it is the first time we stayed at Courtyard Marriott. The experience is really nice. The room is clean and the location is perfect 10, walking distance to many restaurants, supermarkets, shopping mall, and park...

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Thank Vicky H
Maritza M, General Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Hello, Thank you for sharing your experience; we appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and we look forward to welcome you...

San Diego, CA
Reviewed 20 January 2015

As a Marriott elite member, I almost always stay in this CY when I visit the nearby area. It is located behind a shopping plaza, quiet at night and easy access to restaurants, shopping and highway. You can grab stuff from nearby Walmart, Target or even Costo if you forget some stuff for your travel. It is also interesting to...

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Thank sd2kw
Maritza M, Front Office Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Hello, Thank you for taking the time to review our property. We appreciate and value your feedback. As a corporate managed property we take your comments very seriously and if we are not meeting your expectations, we certainly are not meeting ours. When that is the case we look to correct our area of opportunity. Please accept my sincere apology...

Reviewed 31 December 2014

I've stayed in many hotels but most recently my experience with Marriott has been notable. This one was clean, staff was pleasant and accommodating, and all the amenities were in great working order.from check-in to check-out, we experienced very helpful staff- the check-in process was quick, and the young lady at the front desk was very pleasant even though we...

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Thank Erin L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Los Angeles Hacienda Heights/Orange County is conveniently located near the City of Industry, La Puente and Whittier, CA. Our Hacienda Heights, CA, hotel features a state-of-the-art lobby with flexible, inviting work spaces and a GoBoard digital information center where users can check news, weather and airport conditions. Also in our lobby is The Bistro - Eat. Drink. Connect., an American restaurant serving healthy and delicious breakfast and dinner options as well as Starbucks beverages and evening cocktails. Guest rooms at our Courtyard hotel in Hacienda Heights feature comfortable beds, spacious work desks, ergonomic work chairs and complimentary high-speed wireless Internet. Each of our rooms also includes a mini-refrigerator and television with CNN, HBO and ESPN. During downtime, guests can relax in our outdoor pool or enjoy a brisk workout in our well-equipped fitness center. Book your stay at our convenient Marriott Hacienda Heights hotel today! ... more   less 

Additional Information about Courtyard Los Angeles Hacienda Heights/Orange County

Address: 1905 S Azusa Ave, Hacienda Heights, CA 91745-6850
Region: United States > California > Hacienda Heights
Price Range: $185 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Los Angeles Hacienda Heights/Orange County 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Courtyard Los Angeles Hacienda Heights/Orange County Hotel Hacienda Heights
Courtyard Hacienda Heights
Hacienda Heights Marriott
Hacienda Heights Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Los Angeles Hacienda Heights/Orange County staff and other travellers.
2 questions
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Arizona
over a year ago

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Questions? Get answers from Courtyard Los Angeles Hacienda Heights/Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No clue.... Room #251 Dbl queen. Very nice and quite.”
 of 5 bubbles Y5354KKjohnb, 15 Mar 2017 | Read review
“The above answers are not complete till I finish my stay”
 of 5 bubbles yolandam154, 20 Feb 2017 | Read review
“a view of the pool as it has a balcony”
 of 5 bubbles tofino721, 29 May 2016 | Read review
“The layout of this hotel is a bit odd so prepare to walk quite a ways to your room”
 of 5 bubbles BrendaB247365, 8 Dec 2015 | Read review
“Ask for what you need. They're adaptable to you.”
 of 5 bubbles D9206FGpatrickr, 22 Oct 2015 | Read review
5 of 5