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Easy check-in and nice personnel.
Room configured as two double beds, and nice. Except for the padded chair which had several rips and worn spots.
Carpet could use a cleaning, but everything was clean.
There is a fridge, microwave and kitchen plates, bowls etc. available....More
Thank Warren C
Response from Inessa U, General Manager at Candlewood Suites Lax HawthorneResponded 11 August 2017
Dear Warren C:
Thank you so much for such a detailed review! We all work incredibly hard to make every guest's stay unique and memorable. We value your business as we know you have many choices when choosing a place to stay, and we're glad...More
Great property and great comfort. Staff excellent, especially Raniesha at the front desk, who handled a tricky situation with aplomb. Well located near the (clogged) highways and close to LAX. Fully equipped kitchen makes for in-room food preparation. Stove, Microwave, no oven. Pots and pans,...More
2 Thank John i
Response from Inessa U, Guest Relations Manager at Candlewood Suites Lax HawthorneResponded 30 November 2016
Thank you so much for your wonderful review. We're honored to have you come and stay with us for four days. We greatly value your business as well as feedback.
Our housekeeping team works hard day-in and day-out cleaning rooms to make you...More
We used the Candlewood Suites Hawthorne as the IHG alternative hotel closer to the airport was fully booked. The free shuttle eventually came and we arrived at the Suites in Hawthorne mid evening, approximately 4 miles from LAX airport. The area did not feel particularly...More
1 Thank cruizee
Response from Inessa U, General Manager at Candlewood Suites Lax HawthorneResponded 1 August 2017
Thank you for taking the time to post a review about your recent stay. We always hope our guests have an above average and memorable experience, and it seems we missed our opportunities during your stay to do that. I do want to...More
Rooms are clean but hotel is on noisy street, so sleeping can be hard. Internet is really bad and most of the time you cannot even surf.
Hotel van is slow and I had to wait over 45 minutes until I finally gave up and...More
1 Thank nuge744
Response from Inessa U, General Manager at Candlewood Suites Lax HawthorneResponded 31 July 2017
Thank you kindly for taking the time to post a review on your experience. We greatly appreciate feedback, both positive and negative. Needless to say, I'm less than thrilled about your overall experience being less than expected. The quality of your service is...More
Up coming new guest may not know about Candlewood Suites. They provide room service in a week. They don't serve any breakfast or doesn't maintain any restaurant. It's not hidden truth. It's like full furnish suite. Cooking facility & relevant logistic supports are available. Spacious...More
Thank Khadem B
Response from Inessa U, General Manager at Candlewood Suites Lax HawthorneResponded 29 July 2017
Dear Khadem B:
Thank you kindly for posting a review through Trip Advisor! We greatly appreciate all of our guests comments, both positive and negative, as it gives our management team the opportunity to review our operations and adapt accordingly. In your case, although we...More
US$133 - US$183 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Kasturi D | Reviewed this property |
The free shuttle runs every 10-15 min. If you already have booked the hotel you do not have to book shuttle. It is free and runs everyday. Simply exit your terminal and look for the 'Hotel and courtesy shuttle' sign and... More
The free shuttle runs every 10-15 min. If you already have booked the hotel you do not have to book shuttle. It is free and runs everyday. Simply exit your terminal and look for the 'Hotel and courtesy shuttle' sign and wait for the car . It should be a white shuttle with 'cockatoo hotel' written on it. Please call the hotel directly for details.
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"Ask to be away from the elevator and at the back of the hotel away from the busy road."