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Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne

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Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne
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583 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Mumbai
Reviewed 1 week ago via mobile

It is a nice airport hotel near LAX. They have a shuttle service which is provided free. It has all the usual amenities that one looks for in a hotel. We were very comfortable staying there. Nice if one is transiting through Los Angeles.

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Helpful?
Thank tvsinha
Chc H, Director of Sales at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Tvsinha, Thank you for taking the time to share your nice comments. We truly value and appreciate all guest feedback. As you mentioned, our property is nice when transiting through Los Angeles, as we are conveniently located near major highways, I-105 and I-405, and the Metro Green Line. We are glad you had a comfortable stay and will enjoy...

Banff, Canada
Reviewed 2 weeks ago

Actually didn't stay the night. Checked in after having to cab it to hotel because shuttle did not come. $25 after a long wait. Reception called a taxi for us to go to the pier and we were told 20 minutes. Over a half hour later, waiting outside so we couldn't miss it, we inquired at reception. Fellow called again...

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Helpful?
Thank sportsmum
Chc H, Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Sportsmum, Thank you for your review. Please allow me to express my deepest apologies for the inconveniences that you experienced due to Taxi situation and room condition I understand your frustration as we failed to provide you with the degree of service you expected from our Hotel. The issues that you have mentioned are being investigated thoroughly and addressed...

LaSalle, Canada
Reviewed 2 weeks ago via mobile

First let me say the staff I interacted with were all pleasant, helpful and a pleasure to deal with. The hotel was very quiet and and secure. The low rating is due to the age of the hotel. We booked two rooms for a quick 5 hour sleep before flying out early the next morning. Both rooms smelled quite musty...

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Helpful?
Thank LT080868
Chc H, Director of Sales at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear LT080868, Thank you for taking your time to share a review of your most recent stay with our Holiday Inn Express & Suites LAX Hawthorne. We truly value and appreciate all guest feedback! Very happy to hear that your encounters with our staff were pleasant and that they were helpful. We appreciate your suggestions on how to further improve...

New Delhi, India
Reviewed 3 weeks ago

The Holiday Inn Express Los Angeles Airport Hawthorne is well appointed near the LAX airport. The hotel has good facilities, friendly and helpful staff, clean and spacious rooms, the toilets are a bit small but have good amenities. The bed and pillows were extremely comfortable and we slept really well. Our room had a fridge, microwave and coffeemaker, and breakfast...

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Helpful?
Thank AshBansal
Chc H, Director of Sales at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear AshBansal, We appreciate you taking the time to share a wonderful review of your most recent stay with our Holiday Inn Express. We love to hear how much our guests loved their stay! From our amenities to our customer service, our staff goes above and beyond to make sure all our guest's needs are met. As you mentioned, we...

Chertsey, United Kingdom
Reviewed 7 December 2016

Hotel is little way from airport but shuttle bus arrived very quickly. Standard Holiday Inn Express. Adequate breakfast. Internet poor. I had to move rooms to get a signal but after move still very slow. Not acceptable nowadays. Got good price via alpharooms. OK for a short stay near airport

Review collected in partnership with Alpharooms
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Helpful?
Thank rowpott
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear rowpott, First of all let me thank you for taking the time to write your review. Your comments are highly valuable to us and will assist us in our continuous efforts to meet complete guest's satisfaction. I am glad to know that your were satisfied with the service received from the shuttle and breakfast selection was at par. However,...

Riverside, California
Reviewed 6 December 2016

The hotel has a free shuttle that will pick you up or take you to LAX. They also have free and ample onsite parking in a secured garage. The rooms were large and modern. They also have free breakfast. I had no complaints other than that the hallways are like a maze and it can be a bit disorienting.

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Helpful?
Thank alli_sun_T
Chc H, Director of Sales at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Alli_Sun_T, Thank you for taking the time to share your 5 star review! We are glad to know that you enjoyed your stay with our Holiday Inn Express & Suites LAX Hawthorne and our great amenities, such as 24 hour complimentary on demand shuttle from LAX, complimentary gated parking garage, large and modern rooms, and hot breakfast buffet. We...

Salt Lake City
Reviewed 3 December 2016 via mobile

For an airport hotel, this one stinks. If you have an overnight layover, look elsewhere. Had to wait 30 min for shuttle and the ride took 20 minutes to get to terminal 5. Breakfast is served at 6:30 am on weekdays. So if your flying out before 9:00 am, plan not to eat anything except the cold stuff and maybe...

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Helpful?
Thank ChimarraoMate
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear ChimarraoMate, Thank you for sharing your thoughts about our hotel and being an IHG Rewards Club Spire Ambassador members. We rely on guest feedback as this will allow us to improve wherever possible. Our hotel is committed to providing our guests with the highest quality services and facilities and I am truly sorry for the inconvenience caused by the...

canada
Reviewed 25 November 2016

The hotel is not far from the airport. But it is not right at the airport either. As you enter, there is a 15 min parking for you to remove your bags and check in. i was not aware and began searching for the parking which u can only access after the check in. Parking has no elevators esp 2...

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Helpful?
Thank malimu
Chc H, Director of Sales at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Malimu, We appreciate you taking the time to share your review. We are glad to know that your overall stay was a good one. As you mentioned, we are not that far from the airport, but far enough to not hear the airport noise, which is convenient for guests as yourself to get their needed rest. Very happy to...

Henley-on-Thames, United Kingdom
Reviewed 10 November 2016

We stayed here to get a night's sleep between two long flights, and found it to be clean, safe, comfortable and very quiet, despite being close to a major road and LAX. The bed and pillows were extremely comfortable and I slept really well. Our room had a fridge, microwave and coffeemaker, and breakfast and WiFi were both free. The...

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Helpful?
1Thank sometimesong
Chc H, Director of Sales at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Sometimesong, Thank you so much for sharing your 5 star review! We are very happy to hear that you enjoyed your stay with our Holiday Inn Express & Suites LAX Hawthorne between your layover flights and that you found our facilities to be clean and comfortable. As you mentioned, we offer great amenities such as microwave and fridge in...

Helsingborg, Sweden
Reviewed 8 November 2016

The rooms are OK, parking included and the service at the front desk was also good. The standard HIE breakfast which is included, is better than the average US hotel breakfast (if there is one at all), even if the pre-cooked omelettes were a bit strange, but the cinnamon roles were awsome.

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Helpful?
1Thank Bass63
Chc H, Director of Sales at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Bass63, Thank you so much for taking the time to share a review of your stay. Our staff works hard to provide excellent service and we are glad to know we accomplished this with you. So glad you enjoyed our complimentary hot breakfast buffet, including the cinnamon rolls! Hope to see you again the next time your travels bring...

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Near Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Our newly constructed 120 room hotel offers the fastest and most reliable free high speed Internet in the city! To help you stay fit our hotel features a 24 hour complimentary fitness center. Our state of the art meeting space can facilitate any of your business or social event needs. On the road with no laptop? Don’t worry; you can print directions to local attractions and your next boarding pass in our complimentary business center ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne

Address: 11436 Hawthorne Blvd, Hawthorne, CA 90250
Region: United States > California > Hawthorne
Price Range: $171 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Los Angeles Airport Hawthorne
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne staff and other travellers.
4 questions
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Greenbelt, Maryland
4 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for rooms overlooking the pool”
 of 5 bubbles AshBansal, 29 Dec 2016 | Read review
“AC generally are noisy but i was ok.”
 of 5 bubbles malimu, 25 Nov 2016 | Read review
“Rooms above 2nd floor, in front side of the hotel, away from Hawthorne BLVd”
 of 5 bubbles toa4, 17 Oct 2016 | Read review
“Parking is in a secure structure. Park close to the door to unload and load.”
 of 5 bubbles michaelgK2769PI, 4 Oct 2016 | Read review
“We have had rooms from the ground floor to the top floor and all have been good.”
 of 5 bubbles Julies-Views, 30 Sep 2016 | Read review
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