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BEST WESTERN PLUS Inn of Hayward

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238 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Hayward, California
Reviewed 3 days ago NEW

Will stay again! Staff was great! Breakfast was great and housekeeping was friendly. Luse made sure everything was great for me and my family for the weekend. I will recommend this hotel to my family and friends if they are ever in the area. Also, Destiny was very friendly and fast checking us in.

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Helpful?
Thank 472christiannel
Hayward
Reviewed 4 weeks ago

No complaints. Easy entrance/exit and lots of parking spaces. All staff personnel and facilities excellent. Toilet/tub room was a little tight but adequate. Would have expected the street traffic noise to be a problem but it was not.

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Helpful?
Thank Luis R
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

DEAR Luis R, Thank you for your feedback. it is important to us here at Best Western Hayward that all of our guest are satisfied and want to stay with us again in the future. We recently installed our rooms with double pane windows so it drowns out a lot of the noise so your able to get a good...

Las Vegas, United States
Reviewed 24 October 2016

Rooms were clean and quiet, even though we were close to the freeway. The entire staff was very friendly and helpful. The hotel is located within fifteen minutes of many nice restaurants. Traffic in the San Francisco Bay area is horrific, so staying in Hayward is a good choice. We made one trip to and through San Francisco in mid...

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Helpful?
Thank Dana L
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Dana L, Thank you for your feedback. We are glad to hear that you enjoyed your stay here with us. We pride ourselves on customer service so that all guest are satisfied and want to come back and stay with us. Traffic can definitely get pretty heavy in the afternoon and approaching rush hour. The best way to travel...

Clovis, United States
Reviewed 21 October 2016

This hotel might not be as fancy as some other hotels, but it has great beds, clean rooms, very good breakfast and the best staff you will ever come across. This place has become my home away from home when I travel for business to the bay area.

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Helpful?
Thank Aaron W
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Aaron W, Thank you for your feedback. We are honored you choose our hotel for your stay when you come down to the bay area. The Guest matters the most so we like to make sure all our guest are happy and comfortable while staying with us. Hope to see you soon!

fresno
Reviewed 19 October 2016

We stay at this hotel every time we travel to the Raiders game or towards the bay area. The staff is awesome, we have never had any problems on any of our stays there. Everyone from the front desk to the house keepers are great. I would recommend this hotel to anyone looking for a great place to stay.

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Helpful?
Thank jtsmile4
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Valued Guest, Thank you for your feedback. We are honored that you choose our location for your stays during the football season. It is our sole purpose to make sure our guest are happy and satisfied. we hope to see you again soon.

Reviewed 18 October 2016 via mobile

I had requested an early check in , not only I was able check in early the front desk called me and let me know my room was ready . This is what I call going extra miles . And just want to say thank you

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Thank airbirne
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Valued Guest, Thank you for your feedback. Our sole purpose here at Best Western Hayward is to make sure all our guest are satisfied and want to stay with us again in the future. Hope to see you again soon.

Richmond Hill, Canada
Reviewed 17 October 2016

It says that the windows had been changed in their website. But the noise from high way still very lord starting from 4am. I can see the high way from my room. Other then that over all is is not too bad .

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Helpful?
Thank 309stanleyw
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Stanley W, Guest satisfaction is very important to us. We apologize that we did not exceed your expectations. Rooms with windows that face toward our parking lot are a lot quieter than the ones that are on the street and freeway side. Not all rooms have the sound proof windows but if requested at check in we are more...

Reviewed 8 October 2016 via mobile

I stayed for 9 days! Best continental breakfast with eggs and waffles and the best coffee. The housekeeping is superb....thanks to Lupe and Carman! Directory with good information available in room along with menu for quick delivery service. All amenities provided and kitchenette stocked with all needed cookware and utensils! My skin did not itch after contact with linen and...

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Helpful?
Thank lady16nomad
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Valued Guest, Thank you for your feedback. We are honored you chose our location for your stay in the Hayward area. We strive to make sure all our guest are satisfied and want to come back and stay with us in the future. We hope to see you again soon.

Long Beach, California
Reviewed 28 September 2016

last weekend it was our first time in the hotel...the great intelligent front desk name Luse was explained us everything and also she was able to find a non smoker room for my family...the service was great .The room was clean and big...last but not least the breakfast room lady Ramona she is the best ...thank you so much Luse...

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Helpful?
Thank rtauvao
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Valued Guest, Thank you for your feedback. Our sole purpose here is to make sure are guest are happy and want to stay with us in the future. We are all honored that you chose our location for your stay in Hayward and look forward to seeing you again.

Reviewed 25 September 2016

We stayed here for 3 nights, the first night we got in at like 2:30am, and there was someone there to check us in. The rooms are pretty basic hotel rooms, we were comfortable and slept good at night. I am not from the area, but the neighborhood did seem a little but sketchy. All in all it was great...

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Helpful?
Thank Luc N
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Luc N, Thank you for your survey, your feedback on what you liked and did not like will help us to implement improvements to our property to better satisfy you and other guest in the future. Our front desk is open 24/7 for all guest assistance. We hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern Motor Inn, popular guest amenities; located on the eastern shore of San Francisco Bay, 6 miles south of Oakland Airport. The hotel is situated nearby to Oakland and to many corporate locations at the Hayward Business Park. Hotel guests can cheer on the Oakland Raiders at the Network Associates Coliseum or visit the Oakland Zoo and Lake Chabot all just minutes away. ... more   less 

Additional Information about BEST WESTERN PLUS Inn of Hayward

Address: 360 W a St, Hayward, CA 94541-4857
Region: United States > California > Hayward
Price Range: $154 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Inn of Hayward 2.5*
Number of rooms: 91
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Also Known As:
Best Western Plus Inn Of Hayward Hotel Hayward
Best Western Hayward
Hayward Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Inn of Hayward staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not bad for the bay area.”
 of 5 bubbles 389lucn, 25 Sep 2016 | Read review
“Knew what you Desire ask and they will Help.”
 of 5 bubbles redbeard772016, 3 Jul 2016 | Read review
“Stay at the front of the hotel and not near freeway”
 of 5 bubbles CarolSchrodt, 21 May 2016 | Read review
“Make sure you get one inside the indoor part of the hotel, not a room access from the great outdoors.”
 of 5 bubbles 249aneesac, 3 May 2016 | Read review
“Don't cross the freeway to the other side. The neighborhood gets a little rough!”
 of 5 bubbles 670BrianH, 14 Apr 2016 | Read review
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