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Hampton Inn & Suites Highland

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Hampton Inn & Suites Highland
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483 Reviews from our TripAdvisor Community

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Showing 476: English reviews
San Diego, California
Reviewed yesterday NEW

Great value for the price. We stayed here because everything in Big Bear was sold out. It was actually nice to stay away from the crowds. The room was clean, big and comfy. The front desk clerk did her best to get me the location I wanted for the room. Good complimentary breakfast! We might stay here again.

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Thank hestias2017
Mesa AZ, United States
Reviewed yesterday NEW

We chose this hotel because of location. It was on our route and we trust the quality of the hotel brand. Just far enough off the freeway to be secluded and quiet and we liked the security. We will stay here again.

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Thank 673jeromeb
Crestline, California
Reviewed 4 days ago NEW

Nice room, friendly and efficient staff, awesome free breakfast that had plenty of variety, even for a picky vegetarian like me. The internet connection was practically immediate, and the signal strength was strong. I would definitely stay here again.

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Thank Karen H
Santa Monica, California
Reviewed 1 week ago

Perfect stop for our ski trip to Snow Summit. Took us about 50 minutes to get to the slopes in the morning. Staff was very friendly and the breakfast was definitely "high-end" compared to other Hampton Inns I have visited. The hotel looks modern and our room was large and comfortable. Will definitely return on our next trip to Big...

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Thank Alfonzia
San Bernardino, United States
Reviewed 1 week ago

If you are going to San Manuel Casino the Hampton Inn is the Awesome place to stay, the rooms are very nice and clean. Staff in every department are Awesome too. You feel very safe when you stay there and you have a safe ride to the Casino!

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Helpful?
Thank Joanne F
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Many thanks for taking the time to write a review. Your comments are very well appreciated. It was a pleasure serving you and we will certainly look for another opportunity to serve you again in the near future. See you soon, we hope. Best regards

Los Angeles, California
Reviewed 1 week ago

What a great hotel. This was the first time we decided to stay at the foot of the mountain the night before heading up to Snow Summit. We're glad we did. What a beautiful facility, very clean and great breakfast. It took about 45 minutes to reach Snow Summit in the morning.

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Thank lovetoski2017
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, We are delighted you you have enjoyed your stay with us. Making our guests comfortable is what we work very hard to accomplish. We will definitely look for another opportunity to serve you again soon. Please come back and visit us. Thank you, your patronage is well appreciated. Best regards

Sacramento, United States
Reviewed 2 weeks ago

I enjoyed my stay at this hotel, the room was very warm and home-like which I appreciated. The bathroom was big and had a lot of counter and storage space for my things. The bed was comfortable and the room heated up fast since my stay was during the winter. I would go back to another Hampton Inn and Suites...

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Thank monicaq2017
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Happy 2017! We are delighted you have enjoyed your stay with us. we will definitely look for another opportunity to serve you again in the near future. Thank you

Maple Valley, Washington
Reviewed 2 weeks ago via mobile

Check in process was slow and manual...no electronic option. Room was up to standard, excercise room was satisfactory and comp breakfast was as expected. Was noisy in the morning from adjacent room there seemed to be little or no sound proofing and I could hear telephone conversations as if I were in the same rooom

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Thank larryresick
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Many thanks for taking the time to write a review. Your comments have been noted and looked into. Every effort is always made to make all our guests comfortable and regret that the noise from the adjacent room was disturbing to you. It is definitely something that we can work on. This said, I hope that you will...

Illinois
Reviewed 2 weeks ago

AMAZING service at check-in from Kiana! Kind, efficient, knowledgeable, and truly genuine. The management is lucky to have her on the staff...She is truly an asset to any company. Clean room, Great Breakfast.

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Thank timeawaysoon
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Happy 2017! I am delighted you have enjoyed your stay with us and thank you for taking the time to write a review, especially about one of our dear team members. Yes you are right, we are very fortunate to have her in our team. Please come back and visit us soon, we would love to serve again...

Fresno, California
Reviewed 2 weeks ago

Overall the hotel is very nice, location close to everywhere, Big Bear Lake, San Manuel Casino, some store. The only bad service is the ladies in the Front Desk very unpleasant, rude and not helping the guest!

Review collected in partnership with Hampton
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Helpful?
Thank Dais S
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Thank you for taking the time to write a review. Your comments have been noted. I am happy you have enjoyed your stay and regret that your encounter with the desk ladies was not to your satisfaction. I certainly hope we can serve you better in the future. Happy 2017! Best regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn & Suites at San Manuel Village is located off the I-330 and Highland Ave. Just minutes from San Manuel Indian Bingo & Casino and has a 24hr Complimentary Shuttle to the Casino. Plus we are just minutes from downtown San Bernardino, just minutes from all “Major” Corporations located in San Bernardino, Redlands, Fontana, and Upland. Also just 25 minutes from Big Bear Mountain, Snow Summit Ski Resorts and Ontario International Airport.We have two great resturants located in our Village; Sports Watch Bar & Grill & Mi Cocina.. ... more   less 

Additional Information about Hampton Inn & Suites Highland

Address: 27959 Highland Ave, Highland, CA 92346-2767 (Formerly Hampton Inn & Suites - Highland,Ca @ San Manuel Village)
Region: United States > California > Highland
Price Range: $161 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Highland 2.5*
Number of rooms: 110
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Also Known As:
Hampton Inn & Suites - Highland,Ca @ San Manuel Village Hotel Highland
Hampton Inn And Suites - Highland,Ca @ San Manuel Village
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Highland staff and other travellers.
2 questions
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texas
29 days ago
Skyforest, Ca

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Questions? Get answers from Hampton Inn & Suites Highland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book as early as possible. Hotel was fully bookedd for this time of year.”
 of 5 bubbles dpramirez2016, 26 Dec 2016 | Read review
“My room was on the 4th floor, very quiet.”
 of 5 bubbles BartonRix, 7 Dec 2016 | Read review
“Get a room facing front of hotel, back side overlooks freeway”
 of 5 bubbles twinmom8, 21 Sep 2016 | Read review
“Get top (4th) floor on the quiet side. You'll enjoy it. Beds are the best part of the rooms. A/C was great. Over 100 degrees every day.”
 of 5 bubbles IdahoJoeJerome, 16 Aug 2016 | Read review
“High floor - or risk noise from Casino traffic returning late to their rooms.”
 of 5 bubbles 864christinew, 10 Aug 2016 | Read review
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