Hyatt Regency Indian Wells Resort & Spa
44600 Indian Wells Ln, Indian Wells, Greater Palm Springs, CA 92210-8707
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About
#2 of 5 hotels in Indian Wells
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Escape to a desert oasis. Nestled on 45 acres of lush landscape with towering palms and panoramic golf & mountain views, Hyatt Regency Indian Wells Resort & Spa provides the perfect retreat. The property offers 530 guest rooms, including deluxe rooms, suites and luxury villas, along with multiple dining options, a 30,000 sq. foot spa & fitness center, tennis and championship golf while introducing the new addition of two dueling 30 ft water slides, a 450 ft lazy river and splash pad. Only 20 minutes from the Palm Springs Airport, the resort is also convenient access to shopping, dining, and outdoor wellness adventures, and popular local events. HyTides Waterpark Please be advised that HyTides waterslides and lazy river will be closed from 9/6 – 11/21 for improvements. All other five pools, including splash pad and children slide, will remain open.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Wifi
Paid wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Plunge pool
Yoga room
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Poolside bar
Golf course
Tennis court
Entertainment staff
Waterslide
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Private balcony
Room service
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Iron
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Languages Spoken
English
Location
61Somewhat walkable
Grade: 61 out of 100
10Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
44600 Indian Wells Ln, Indian Wells, Greater Palm Springs, CA 92210-8707
Getting there
Car HireSee all Indian Wells car hire
4255Reviews68Q+A100Room tips
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The hotel staff was incredible. Sarah at check in, Miguel at Lantana, Kieren and Gabe by the pool, Olga making breakfast sandwiches, truly a remarkable staff. I have never remembered anyplace like I remember my five days at this resort. We never left and were never so relaxed in our lives. We're from the South and this Hyatt could teach a course on Southern Hospitality! I wish I could give it six stars.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dan Johnson, General Manager at Hyatt Regency Indian Wells Resort & Spa
Responded today
We are so glad to hear you enjoyed your time at Hyatt Regency Indian Wells Resort & Spa. Thank you for all the positive feedback on the exceptional customer service you received throughout your entire stay! We appreciate your feedback and look forward to welcoming you back soon. -Best, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really enjoyed our stay here. The room was clean and the beds were comfy. My only concern was that the room didn’t get very cold. It wasn’t too bad because it was in the 70s outside. I can’t picture staying here in the summer when it gets to 115-120 and the room doesn’t stay cold. That would be my only concern. The kids loved the pool area and the other activities offered by the hotel. The food was average but the kids enjoyed eating at the pool area. We would definitely stay here again. The staff was wonderful and very pleasant.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dan Johnson, General Manager at Hyatt Regency Indian Wells Resort & Spa
Responded today
Thank you for taking the time to review your recent stay at Hyatt Regency Indian Wells Resort & Spa. We are thrilled to hear you and you kids enjoyed HyTides waterpark! It is a guest favorite this time of year! Your feedback on the AC temperature has been forwarded to the appropriate department for correction and training and we do hope to welcome you back soon. -Best, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful stay with extended family in two-bedroom Villa with private plunge pool. Kids loved the huge water slide and grandpa loved the golf. Daniel at front desk went out and beyond to ship my golf clubs back home when we didn't have room enough in our car for the ride home.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dan Johnson, General Manager at Hyatt Regency Indian Wells Resort & Spa
Responded today
Thank you for taking the time to review your recent stay at Hyatt Regency Indian Wells Resort & Spa. We are thrilled to hear you enjoyed your stay in our villas! We appreciate your visit and hope to see you again soon. -Best, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Went for a conference ended up taking whole family given the amenities. Everyone had a blast. The hotel was very clean. Rooms cleaned daily. Staff friendly. Pool was very clean and lots of staff on hand. Very good experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Travelled on business
Value
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dan Johnson, General Manager at Hyatt Regency Indian Wells Resort & Spa
Responded today
Thank you for taking the time to review your recent stay at Hyatt Regency Indian Wells Resort & Spa. We are thrilled to hear you turned your conference into a vacation for the whole family! We appreciate your visit and hope to see you again soon. -Best, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff at the Hyatt Regency went out of their way to make you feel like the only hotel guest on the property. The property itself is very well maintained and the pool area was our favortie part of the stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dan Johnson, General Manager at Hyatt Regency Indian Wells Resort & Spa
Responded today
We are so glad to hear you and your family enjoyed your time at Hyatt Regency Indian Wells Resort & Spa. Thank you for all the positive feedback on our staff! We appreciate your feedback and look forward to welcoming you back soon. -Best, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am in the booking process for rooms later this year for a wedding, and the reviews about cleanliness are a little concerning. We had some issues getting the group booking code to work initially but the coordinator has worked so diligently to get everything working now for the wedding. Hooray! I just called to add a night to my stay outside of the group booking code, and Mike, an offsite operator familiar with the property, was unbelievably kind and patient with me and so informative! That guest service alone makes me more excited about our stay here. Hoping the cleanliness issues have been addressed by the time we visit. But I will say, most often than not reviews are written for negative things. So here's some motivation to write a review to those of you having positive experiences out there! …
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dan Johnson, General Manager at Hyatt Regency Indian Wells Resort & Spa
Responded 3 days ago
Thank you for all the positive feedback our the exceptional customer service you received over the phone. Your feedback on cleanliness issues has been forwarded to the appropriate department for correction and training. We appreciate your feedback and look forward to welcoming you later this year! -Best, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went to the Hyatt to attend the BNP Paribas Open - 3rd and 4th round days. The hotel was buzzing with tennis. We had a great time - the proximity to the event, the shuttle service, the ability to relax at the hotel - all was a giant A+++. The Indian Wells Resort is a well run and beautiful resort. We couldn't have been happier with our stay. The surrounding Palm Springs area has so much to do - we will be back!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dan Johnson, General Manager at Hyatt Regency Indian Wells Resort & Spa
Responded 5 days ago
Thank you for taking the time to review your recent stay at Hyatt Regency Indian Wells Resort & Spa. We are thrilled to hear you enjoyed your stay during the BNP Paribas Open 2023! We appreciate your visit and hope to see you again soon. -Best, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been staying at the Hyatt Indian Wells hotel for the last 11 years. In our last stay, we had to request daily cleaning services. The expectation is that you do not want any -- How convenient for the hotel. The maids who came to fix the room left trash every day. We had trash from the first day of our stay upon checking out. The prices are excessive. For example, a two bedroom villa is as expensive as the 7 star hotel Burj Al Arab, which has amazing rooms, customer services, staff. There is no comparison between these two hotels yet Hyatt charges as much as a 7 star hotel. The employees of the hotel are helpful at the check in desk. There is no room service. The rooms are very old and ran down. Overall, it is a property that is excessively expensive and it is on a steep decline. I think they have trouble finding the right people but they charge guests as if they were a top hotel, which is not.…
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dan Johnson, General Manager at Hyatt Regency Indian Wells Resort & Spa
Responded 1 week ago
We appreciate the comments regarding your recent stay at Hyatt Regency Indian Wells. Your feedback has been forwarded to the appropriate department for correction and training and we do hope to welcome you back soon. -Best, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Stayed here in July of 2022 for 4 days, boy was it hot! The hotel grounds were beautiful and clean. We stayed on the first floor near the waterslide. Our room had 2 beds and a sofa pull out bed. There was a sliding glass door in our room that lead right to the pool area. Our room provided easy access for the kids to throw on their bathing suites and get to the pool every day. The pool was busy, but so much fun. They had a waterslide, lazy river, multiple pools, tennis court, gym and an outdoor area to play games like oversized jenga, pingpong and an oversized connect 4. We never left the hotel and our kids had a blast.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dan Johnson, General Manager at Hyatt Regency Indian Wells Resort & Spa
Responded 1 week ago
Thank you for taking the time to review your recent stay at Hyatt Regency Indian Wells Resort & Spa. We are thrilled to hear you and your kids enjoyed HyTides Waterpark! It is a guest favorite that time of year! We appreciate your visit and hope to see you again soon. -Best, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We love coming back to the Hyatt Regency Indian Wells for our desert getaways! We had the opportunity to stay in the one bedroom villa with hot tub and it was so perfect for our family! Nigi made sure to recognize my husband’s accomplishment and our celebration at the resort with our family. We are always treated so well by Nigi and staff and recognized as World of Hyatt members. The pools were heated and the kids had a blast in the lazy river. It wasn’t very warm at times but instead we enjoyed our hot tub in the backyard of the villa. Only thing that could’ve made our stay even better if the children’s slide was open. They didn’t have enough lifeguards to man all stations during this season. Another plus side to going to a water park in the middle of winter was there weren’t hoards of people hogging pool chairs! We would definitely book another winter stay here. Breakfast for globalists is the buffet or you can order a la carte. We tried both on different days and loved the options of the buffet and enjoyed the eggs Benedict a la carte option the next day. We can’t wait to be back for our next desert getaway! Thank you Nigi and team for another awesome stay!…
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dan Johnson, General Manager at Hyatt Regency Indian Wells Resort & Spa
Responded 2 weeks ago
We are so glad to hear you and your family enjoyed your time at Hyatt Regency Indian Wells Resort & Spa. Thank you for all the positive feedback on the excellent customer service you received from our Guest Experience Manager! We appreciate your feedback and look forward to welcoming you back soon. -Best, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$372 - US$816 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt grand champions resort, villas hotel indian wells, hyatt indian wells, indian wells hyatt
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsIndian Wells
NUMBER OF ROOMS
530
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Claim Your ListingHYATT REGENCY INDIAN WELLS RESORT & SPA: UPDATED 2023 Reviews, Price Comparison and 2,291 Photos (CA) - Tripadvisor
Frequently Asked Questions about Hyatt Regency Indian Wells Resort & Spa
Which popular attractions are close to Hyatt Regency Indian Wells Resort & Spa?
Nearby attractions include Eisenhower Walk of Honor (0.5 km) and City Hall (0.6 km).
What are some of the property amenities at Hyatt Regency Indian Wells Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Indian Wells Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Indian Wells Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Regency Indian Wells Resort & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to Hyatt Regency Indian Wells Resort & Spa?
Conveniently located restaurants include Lantana, Agave Sunset, and Vue Grille and Bar.
Are there opportunities to exercise at Hyatt Regency Indian Wells Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Hyatt Regency Indian Wells Resort & Spa located near the city centre?
Yes, it is 0.6 km away from the centre of Indian Wells.
Are any cleaning services offered at Hyatt Regency Indian Wells Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Indian Wells Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Regency Indian Wells Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.