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The only thing I can complain about is the very noisy rooms. The hotel is at a corner of two very busy road wiht havy traffic, and unfortunatelly the windows are so thin, that it seems to you, that they are open... And they have...More
1 Thank leavetheuniverse
Response from 05463, Manager at Best Western Airport Plaza InnResponded 1 week ago
Thank you for your your comments. We really appreciate your feedback and we take all our guest comments seriously. We want you to know that we definitely take the noise levels to heart, this is why starting mid month we will be replacing...More
Very clean and comfortable.Overall very satisfied with my stay. We stayed at this hotel with my mom and her brother.The rooms was well decorated and up to date. Room was neat & clean.Good thing is cleanliness.The staff was very friendly and helpful.Service has been great.We...More
1 Thank Barista B
Response from 05463, Manager at Best Western Airport Plaza InnResponded 11 June 2018
Hello Barista B, thank you so much for staying with us. We're very happy to hear that your room was very clean. Our Housekeeping team works very hard to ensure the rooms are satisfactory each and every time. We are in the midst of renovating...More
Hotel is 5 mil from airport. Well positioned. Equiped with parking and standard clean rooms. Swimming pool is Not really swimming pool. Breakfast is dsavy but you can make some choice. Food store, Fridays, Starbucks are near across the street
Thank MARTIN B
Response from 05463, Manager at Best Western Airport Plaza InnResponded 3 weeks ago
Hello, thank you so much for your comments. We are so glad to hear we were conveniently located for you. We hope that you will consider us again next time you're in the area. Thank you.
Good attitude and very helpful with our needs. Leticia and Lizette had great attitudes and very nice. The comfort of the stay was cozy and clean. I would recommend to stay there again. Price is a little high but worth it I guess.More
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Response from 05463, Manager at Best Western Airport Plaza InnResponded 4 weeks ago
Hello, thank you so much for your feedback. We're so happy to hear that two of our staff members stood out for you and made you feel welcomed. We have notified both of them of your mention. If your ever in the area again don't...More
We stayed here for 1 night after coming of a long flight from Amsterdam. The lady at the frontdesk was friendly, we didnt have to pay for the parking, which was great. The location of the hotel is not in a great neighbourhood, it is...More
1 Thank Lindy061982
Response from 05463, Manager at Best Western Airport Plaza InnResponded 31 May 2018
Thank you for your time to rate and comment on your stay. We are saddened that it wasn't quite what you expected. We are under renovation and not only renovating the exterior but also the rooms. We are working hard to complete the...More
Please contact the property after you collect your baggage. There is a Kiosk in the baggage claim area and you can call us from there. Then wait under the Airport Shuttle sign outside the baggage claim.
We do not have swimming pool, we have jazcuzzi hot tub that is outside. Also Breakfast is free and we do have hot items as well.If you would like more information please give us a call at (310) 568-0071.