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Embassy Suites by Hilton Irvine - Orange County Airport

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#5 of 19 Hotels in Irvine
GreenLeadersBronze level
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Embassy Suites by Hilton Irvine - Orange County Airport
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933 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Irvine - Orange County Airport
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Showing 917: English reviews
OXNARD, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 December 2015

From vomit in the pool to a rude front desk I would never stay here at this location again. We were told we would be notified when our room was ready for check in as we waited in the lobby and NO ONE ever called us. The pool area was over capacity with small kids that one actually vomited inside... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Eric G
EmbassySuitesIrvine, General Manager at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear Eric, I am so sorry to read about your experience which is not to our standards. I have reviewed your comments with our department heads and would be more then happy to further discuss this with you offline and Make this Right. Please feel free to reach out to me directly at any time by phone at 949-705-5151 or... More 

Orange, California, United States
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 December 2015 via mobile

I stayed at this hotel because I had an early flight the next morning; and it is just across the street from the airport. The hotel is old. The tv didn't work. I asked facilities to look at it. I was told the tv had loose connections. About an hour later, apparently the connections came loose again. We tightened everything... More 

Helpful?
Thank Tami J
EmbassySuitesIrvine, Guest Relations Manager at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear Tami, I am sorry to hear that you had issues with the TV that impacted your stay. Our suites feature flat screen TV’s in both the living room and the bedroom so hopefully this may have just pertained to one of the units. I noticed that you stayed in a Hotel across the street from the Airport. While we... More 

Spokane
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 December 2015 via mobile

We stay at embassy suites often and really appreciate the size of the rooms the reasonable rates and the great breakfasts. This was our second stay at this location and they are beginning a remodel project from the top floors down. We were in a second floor room, while it was clean it was really showing signs of age. There... More 

Helpful?
Thank tbertsch
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear Tbertsch, Thank you for your continued loyalty and we are sorry to hear about a less than perfect stay on your recent trip. We are very happy to announce that our 10th floor is back online after significant upgrades and the 9th floor is just days away. While we continue to work down the building refreshing all our suites... More 

Corona, United States
2 reviews
Reviewed 14 December 2015

Staff is extremely friendly. Electronically checked into my room as a Hilton Honors member. Arrived early and my room was not ready but they quickly provided me with another. Food in the hotel bar was high quality and delicious.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Lorraine M
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear Lorraine, Thank you so much for taking your time to post this awesome five star review. We love hearing about great guest service and sharing with our associates. We're also glad to see that the Hilton e-Check-in service was easy to navigate. It's definitely a great advancement allowing guests to choice their own room. Also, happy to pass along... More 

Las Vegas, Nevada, United States
Level Contributor
89 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 11 December 2015 via mobile

This hotel was really nice ... The room was beautiful with two queen beds and a deprecate sitting area. The hotel also had all the amenities with complimentary breakfast and first run movies available. Really happy with this hotel and the price was very reasonable ... Highly recommend.

Helpful?
1 Thank Brian L
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear Brian, Thank you so much for choosing our Hotel and for the outstanding five star review. We’re glad to hear that the two queen-bed suite worked out well and that having a separate sitting area made for a comfortable stay. We greatly appreciate the recommendation and hope to see you back really soon at the Embassy Suites Irvine. Best... More 

South Jordan, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 December 2015

Dorothy at the front desk was definitely the best part of the entire hotel. She gave us SPOT ON recommendations of what my family and I could do while we were in town, and without her advice, we wouldn't have made the wonderful memories we did. The hotel itself wasn't fantastic, as I felt like the walls were paper thin.... More 

Helpful?
1 Thank Christie B
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear Christie, Thank you so much for recognizing Dorothy at our Front Desk. We’re glad to hear your visit made for some wonderful memories and we hope to see you back again at the Embassy Suites Irvine. Best regards, Ken Director of Sales More 

1 review
Reviewed 3 December 2015

Embassy Suites provided a very roomy and comfortable place to relax between all the activities we found in the area. Facilities were all in great condition. The complimentary breakfast was excellent. Parking was convenient. Being close to the airport is a real plus, and day trips are easy because of the hotel's central location. This was a real value and... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 605debrat
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear605debrat, Thank you so much for the awesome five star review. We sincerely appreciate your recent stay and for taking time to share the experience. It’s great to hear that the accommodations, service and location were perfect for your trip. We appreciate the recommendation and hope to see you back again really soon at the Embassy Suites Irvine. Best regards,... More 

Washington, DC
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 December 2015

The rooms are a nice size with the separate bedroom, which worked great for us and our toddler. The crib that the hotel gave us was very small, but worked, and the blackout curtains ensured that our toddler slept well. But the showerhead didn't work (maintenance did come right away, though), the shower temperature knob was impossible to figure out,... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank caribbeanluv15
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear Caribbeanluv15, We appreciate you bringing the family and happy to hear the two-room suite accommodations worked well. We’re sorry to hear about your shower head issues and glad that our engineering team was quick to respond. We are currently revamping our entire plumbing system to all guest suites which will greatly enhance the guest experience. We hope to see... More 

California
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 December 2015 via mobile

Stayed here for thanksgiving weekend for 3 days. I have admit that the complementary breakfast was the best I ever remember having at a hotel. Got the room with 2 queen and pullout sofa. The room was pretty clean and no foul odor. The swimming pool was pretty small for a hotel that size. Would have given a 4-5 but... More 

Helpful?
Thank fwjthoj
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear fwjthoj, Thank you for your recent stay and we’re very happy to hear that breakfast was outstanding. We hope you enjoyed the Holiday and will make sure our parking signage is posted where it should be directing guests through the correct entrance. We hope to see you back again at the Embassy Suites Irvine. Best regards, Ken Director of... More 

Phoenix, Arizona
Level Contributor
125 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 28 November 2015

We check-in on Wednesday November 18, I used the Echeckin for the room. I thought it was fast and very convenient. Christ the front desk agent was extreme friendly and was knowable about the location. Every staff member was friendly. We will be back soon. Thank you

Helpful?
Thank Tyler S
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear Tyler, Thank you for choosing the Embassy Suites Irvine on your most recent trip. We appreciate your Hilton Honors loyalty and really like that the eCheck-in option made your arrival a breeze. We really like hearing great team member stories so thank you so much for recognizing Chris at our front desk. We hope to see you back really... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Premiere suite accommodations celebrating 30 Years in Hospitality with a $12 million makeover complete in April, 2016. Offering a comfortable and stylish base just one mile from John Wayne/Orange County Airport, the hotel is also near Disneyland(R) Resort, University of California-Irvine and the Anaheim Convention Center. Relax in a spacious two-room suite with separate living and bedroom areas and outstanding amenities including a wet bar with mini-fridge, microwave and coffee maker. The hotel also has a limited number of guest studios. Complimentary cooked-to-order breakfast and a full bar with snacks at the Evening Reception is served daily in the atrium. ... more   less 

Additional Information about Embassy Suites by Hilton Irvine - Orange County Airport

Address: 2120 Main St, Irvine, CA 92614-6219
Region: United States > California > Orange County > Irvine
Price Range: $169 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Irvine - Orange County Airport 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Embassy Suites Irvine
Irvine Embassy Suites
Embassy Suites By Hilton Irvine - Orange County Airport CA
Hotel Style:
#1 Family Hotel in Irvine
#4 Green Hotel in Irvine
#5 Business Hotel in Irvine
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Irvine - Orange County Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Irvine - Orange County Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner rooms are a plus because it adds a little more space to the room but all the suites are spacious”
 of 5 bubbles gmmerced, 30 Nov 2016 | Read review
“Lower floors are better due to slow elevators”
 of 5 bubbles kenttarr, 28 Nov 2016 | Read review
“All rooms seem to be the same”
 of 5 bubbles mrwheels12, 27 Nov 2016 | Read review
“I don't know if any rooms are better than others. Mine was great!”
 of 5 bubbles 411vinceb, 18 Nov 2016 | Read review
“All rooms have a window into the atrium.”
 of 5 bubbles uTravelTheWorld, 9 Nov 2016 | Read review
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