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Grand Sihanoukville Hotel

364 reviews
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Traveller (122)
Pool & Beach (18)
Room & Suite (9)
Overview
  • Excellent26%
  • Very good38%
  • Average21%
  • Poor7%
  • Terrible8%
Travellers talk about
“nice pool”(19 reviews)
“tuk tuk”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
31 Jan1 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (364)Write a Review
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Traveller rating
66
77
57
18
28
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66
77
57
18
28
Show reviews that mention
All reviewsnice poolminute walk to the beachtuk tukbuffet breakfast ispool areastayed here for nightslaundry servicerooms are largerecommend staying herequiet at nightkoh rongrestaurants and barsotres beachbalconywifidollarpower
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21 - 25 of 246 reviews
Reviewed 16 May 2017

Room was nice enough and included free WiFi, air conditioning, and TV. Swapped my own batteries into the remote for the TV since the hotel's batteries was dead (common issue in Cambodia-bring 2 AA and 2AAA batteries for this purpose. Pool was closed for renovation....More

Thank Paul D
Response from grandsihan0ukville, Operation Controller at Grand Sihanoukville HotelResponded 17 May 2017

Dear Paul D. Thank you for staying at our Hotel and for taking your time to rate us with a feedback. We are working continuously with improvements and upgrades to our Hotel, our services and our operation, and we take all feedbacks seriously. We apologize...More

Reviewed 10 May 2017 via mobile

Has potential. Good location. Five minutes to beach. Helpful staff. Excellent breakfast buffet. Pool under construction repairs. Balcony. Wifi dreadfully slow. We booked a day trip a day ahead but they didn't arrange it as promised so we waited an hour and ended up with...More

1  Thank Nlenigma
Response from grandsihan0ukville, Operation Controller at Grand Sihanoukville HotelResponded 16 May 2017

Dear Nlenigma. Thank you for staying at our Hotel and for taking your time to rate us with a feedback. We use all feedbacks to improve our Hotel, our services and our operation. Thank you for your compliments regarding our location near the beach and...More

Reviewed 5 May 2017 via mobile

Air conditioning is rubbish. Quite a walk to not a great beach. The pool had been drained and noisy repairs started on 5/517. Staff not great. Mildew odour to the room. Shower is basically on the toilet. Skyscraper being built feet away...More

1  Thank rob g
Response from grandsihan0ukville, Operation Controller at Grand Sihanoukville HotelResponded 11 May 2017

Dear rob g. Thank you for staying at our Hotel and for taking your time to rate us with a feedback. We always strive to deliver service at the highest level possible and feedback from our guests helps us to improve and develop our product....More

Reviewed 26 April 2017 via mobile

It a a nice budget hotel but nothing to be loud about. Can request for room facing the pool and away the construction area. Not near to the beach and any eatery place. Can be very quiet at night. Breakfast is so so. The walkway...More

Thank rayswee
Response from grandsihan0ukville, Operation Controller at Grand Sihanoukville HotelResponded 28 April 2017

Dear rayswee. Thank you for staying at our Hotel and for taking your time to rate us with a concrete feedback. We use all feedbacks to improve our Hotel, our services and our operation. We apologize for any inconvenience you may had during your stay,...More

Reviewed 14 April 2017 via mobile

We felt like the it was over priced for what we got and it's not in the best location, it's on a side street away from the beach and away from main shopping area. The staff were nice enough and helped us make some bookings....More

Thank steph p
Response from grandsihan0ukville, Operation Controller at Grand Sihanoukville HotelResponded 17 April 2017

Dear steph p. Thank you for staying at our Hotel and for taking your time to rate us with a concrete feedback. We always strive to deliver service at the highest level possible and feedback from our guests helps us to improve and develop our...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$31 - US$60 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Sihanoukville
Room types
Non-Smoking Rooms
Details
Price range
US$31 - US$60 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Sihanoukville
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (122)
Pool & Beach (18)
Room & Suite (9)
Dining (4)
Hotel & Grounds (99)
Bathroom (2)
Questions & Answers
Ask a question
JiPeFrance
1 November 2016|
AnswerShow all 2 answers
Response from grandsihan0ukville | Property representative |
Dear JiPeFrance, thank you for writing to us. The noise has been minimal in the past two months and hopefully the noise will soon be gone. They are almost finished with the construction work, and we can hardly hear it... More
0
Votes
Linh N
20 July 2016|
Answer
Response from Øyvind M | Property representative |
Dear Linh N, Our official check in time are 14.00 (2 pm). The best way to check in earlier and more specific details about how to check in earlier, is to contact us directly. Best regards, Oyvind Manager/ owner
0
Votes
Scott V
27 September 2015|
AnswerShow all 4 answers
Response from grandsihan0ukville | Property representative |
Hi Scott V. Thank you for writing to us. It is allowed to bring guests, girlfriends, friends etc. to our hotel, but bringing prostitutes at night, the security guard will then deny access to our hotel. I hope we will see you... More
0
Votes
Room Tips
"Choose a rooms with a balcony. The upstairs rooms offer more privacy."
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"Choose the pool view."
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"Bed bugs were above the lobby and main level rooms are smelly and noisy. go the the third level across from..."
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"get a room away from the construction"
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