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We spent 4 nights in one of the traditional bamboo houses, #12. The queen bed was comfortable, and mosquito netting was provided. The hut had a big bathroom. The guy at the front desk was friendly. We appreciated the on-site convenience store for cold drinks...More
Recently stayed in this place with my friends, a member of staff asked for payment
on Monday we were leaving Wednesday. My friend paid I was with him at the time, we then left today they told us we hadn't paid, we then had a...More
4 Thank Jeremy R
Response from Trung c, Public Relations Manager at Otres OrchidResponded 10 March 2017
Dear Jeremy R,
Regarding the payment you mentioned , you said you paid your 2 nights stay to one of our reception staff upon check-in, but not remember who you paid to. I 'd like to clarify here :
1. Our hotel only ask for...More
Checked into a decent beach bungalow, but noticed there were tons of cockroaches in the bathroom right away! Could live with that but when we tried to check out they said my husband hadn't paid. He had paid in cash 2 days previously but couldn't...More
1 Thank Kendall F
Response from Trung c, Guest Relations Manager at Otres OrchidResponded 10 March 2017
Dear Kendall F.,
We understand you have choices and thank you for staying with us.
we are a strong advocate for tripadvisor guest reviews, it provides a lot of helpful information to travelers. But it could also be abused and using it as a mean...More
We had an aircon bungalow, which was pretty shabby! It lacked some of the basics and did not feel clean. To make matters worse, there was loud music playing in a bar close by, which meant that we had trouble sleeping. We had booked 2...More
Staying here is kind of like 'glamping' without the glam. It is, however, extremely comfortable and right across from the beach. Staying at Otres during Chinese New Year, was on my part, bad timing as it was so ridiculously busy.
These are bungalows, made of...More