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The Kiroro, a Tribute Portfolio Hotel, Hokkaido

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Traveller (536)
Room & Suite (309)
Dining (154)
Overview
  • Excellent22%
  • Very good48%
  • Average17%
  • Poor6%
  • Terrible7%
Travellers talk about
“ski resort”(24 reviews)
“dinner buffet”(9 reviews)
“mountain view”(6 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Reviews (524)
Filter reviews
131 results
Traveller rating
41
52
19
10
9
Traveller type
Time of year
LanguageEnglish
More languages
41
52
19
10
9
Show reviews that mention
All reviewsski resortdinner buffetmountain viewsnow parkoutdoor onsenchitose airporthot bathsteakswimming poolin decemberitalian restaurantwinter wonderlandpowder snowhuge roomhot springsbuffet styleshort bus
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1 - 5 of 131 reviews
Reviewed 3 days ago via mobile

Great place, great ambience with delicious food with wide range of options. The Onsen was great which adds up to make your stay even more comfortable and relaxing. The staffs wore great and very attentative.

Thank Karma T
Reviewed 4 weeks ago via mobile

It’s a Tribute, so expected it to be one. It’s like the Four Points by Sheraton for luxury collection. Nice resort and I assume it would be amazing in winter with lots & lots of activities with families, much better resort than Sheraton but it’s...More

1  Thank spxcfc
Reviewed 4 weeks ago

The rooms are nicely renovated at this ski resort. However, service provided by the hotel is very poor. E.g. one day the ski field was shut due to wind, yet there was no communication about this. Further, there is nothing to do at the resort...More

Thank TravelJPN
Response from Kirorohotels, Manager at The Kiroro, a Tribute Portfolio Hotel, HokkaidoResponded 4 weeks ago

Dear TravelJPN, We believe we have responded to the similar comments via different channels. We regret that we cannot fulfill you expectation. We wish you all the very best in your travelling and hope that you will find your favorite destination. Sincerely, The Kiroro Team

Reviewed 11 June 2018

This is a great ski hotel. It's not ski on/ski off like the Sheraton is, but it's literally a 2 minute ride on the shuttle to the lifts, the shuttle is free and runs every 10-15 minutes. Definitely a good deal for skiing as a...More

Thank TravelBear990
Reviewed 14 April 2018 via mobile

The room was huge and clean. The free public bath was excellent. In addition, our kid enjoyed the kids snow park a lot. However, while I feel this is a good hotel. Given what I have paid for, there's a huge room for improvement. For...More

Thank Thiti S
Response from Kirorohotels, Manager at The Kiroro, a Tribute Portfolio Hotel, HokkaidoResponded 16 April 2018

Dear Thiti S, Thank you for your visit at The Kiroro, a Tribute Portfolio Hotel, Hokkaido. May we take this opportunity to keep you informed that the hotel has 02 stores, one at the lobby level next to Alpine Brasserie restaurant where the grab &...More

View more reviews
About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Sauna
Details
Price range
US$107 - US$595 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Mountain View Hotel in Akaigawa-mura
#1 Great View Hotel in Akaigawa-mura
#2 Family Hotel in Akaigawa-mura
#1 Charming Hotel in Akaigawa-mura
#1 Romantic Hotel in Akaigawa-mura
#2 Mid-range Hotel in Akaigawa-mura
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$107 - US$595 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Mountain View Hotel in Akaigawa-mura
#1 Great View Hotel in Akaigawa-mura
#2 Family Hotel in Akaigawa-mura
#1 Charming Hotel in Akaigawa-mura
#1 Romantic Hotel in Akaigawa-mura
#2 Mid-range Hotel in Akaigawa-mura
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (536)
Room & Suite (309)
Dining (154)
Pool & Beach (8)
Amenities (109)
Business Centre & Event Rooms (21)
Family and Play Areas (5)
Questions & Answers
Ask a question
Serene1975
14 March 2018|
AnswerShow all 2 answers
Response from Michael K | Reviewed this property |
I believe so
0
Votes
williamhew
24 October 2017|
Answer
Response from すすむむむ | Reviewed this property |
英語がほとんど出来ないから、日本語で書きます。ごめんなさい。 札幌市内からキロロリゾートまでは、 ①直通バス  12月になると、午前7:50から、市内の各ホテルを巡回し、午前10:20ごろにキロロに着くバスがあります。本数が少ないからご注意ください。 新千歳空港からバスに乗る方法もありますよ。 Hokkaido Resort Liner... More
0
Votes
Google Translation
Room Tips
"request higher floor"
Read review
"Moutain view is fantastic."
Read review
"The top floors with mountain view rooms are wonderful."
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"They are all good"
Read review
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