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Great place, great ambience with delicious food with wide range of options. The Onsen was great which adds up to make your stay even more comfortable and relaxing. The staffs wore great and very attentative.
It’s a Tribute, so expected it to be one. It’s like the Four Points by Sheraton for luxury collection.
Nice resort and I assume it would be amazing in winter with lots & lots of activities with families, much better resort than Sheraton but it’s...More
The rooms are nicely renovated at this ski resort. However, service provided by the hotel is very poor. E.g. one day the ski field was shut due to wind, yet there was no communication about this. Further, there is nothing to do at the resort...More
Response from Kirorohotels, Manager at The Kiroro, a Tribute Portfolio Hotel, HokkaidoResponded 4 weeks ago
We believe we have responded to the similar comments via different channels. We regret that we cannot fulfill you expectation. We wish you all the very best in your travelling and hope that you will find your favorite destination.
The Kiroro Team
This is a great ski hotel. It's not ski on/ski off like the Sheraton is, but it's literally a 2 minute ride on the shuttle to the lifts, the shuttle is free and runs every 10-15 minutes. Definitely a good deal for skiing as a...More
The room was huge and clean. The free public bath was excellent. In addition, our kid enjoyed the kids snow park a lot.
However, while I feel this is a good hotel. Given what I have paid for, there's a huge room for improvement. For...More
Thank Thiti S
Response from Kirorohotels, Manager at The Kiroro, a Tribute Portfolio Hotel, HokkaidoResponded 16 April 2018
Dear Thiti S,
Thank you for your visit at The Kiroro, a Tribute Portfolio Hotel, Hokkaido.
May we take this opportunity to keep you informed that the hotel has 02 stores, one at the lobby level next to Alpine Brasserie restaurant where the grab &...More