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Warm welcome (champagne on arrival) was a great touch. Excellent grounds and very well maintained rooms. Adobe style, sprawling footprint is charming. Service was professional, food was well executed in the restaurants and competitively priced. This is clearly a very well managed operation. Fees aren't...More
Response from GuestRelations M, Guest Relations Manager at Estancia La Jolla Hotel & SpaResponded 22 April 2014
We are pleased you enjoyed the simple touches as well as the overall experience at Estancia La Jolla Hotel & Spa, Thank you very much for taking the time to share some valuable points about our resort that other travelers will certainly find useful.
I and my ex-partner are in our 30s and 20s, and we stayed here for what was meant to be a relaxing week. For the price its a poor hotel, take the price out of it and it's between average and good.
The rooms are...More
1 Thank Godsownworld
Response from GuestRelations M, General Manager at Estancia La Jolla Hotel & SpaResponded 15 April 2014
Dear Godsownworld- We sincerely appreciate your honest feedback and are grateful for the opportunity it gives us to address your concerns. I was sorry to read that you were kept up by numerous noisy neighbors. Although we do not get this complaint often, I know...More
This was my second stay at the Estancia La Jolla. The grounds are stunning and the staff very friendly and accommodating. My room was clean and comfortable. The food at the restaurants is excellent and the outdoor lounge at the Mustangs and Burros, (odd name,)...More
1 Thank Stacie4
Response from GuestRelations M, Guest Relations Manager at Estancia La Jolla Hotel & SpaResponded 11 April 2014
Thank you for returning to Estancia for a retreat. I am very glad that you were able to experience our beautiful grounds, our very friendly staff, the restaurants and outdoor lounge.
Please accept my apologies about the inconvenience with valet parking and trying...More
Georgeous grounds, a wonderful room, staff was superb. I did find myself annoyed at the
mandatory valet service. I would have preferred an option to park and access to my vehicle.
I was also irked at numerous "extra" charges which appeared on the bill....various niggling...More
Thank Ron F
Response from GuestRelations M, Manager at Estancia La Jolla Hotel & SpaResponded 8 April 2014
Dear Ron F- Thank you for taking the time to share your thoughts. Although we are pleased you found our hotel an overall great place, we are sorry you were disheartened with the valet parking offering and taxes surrounding your stay. Both are industry-wide practices...More
I have stayed at Estancia la Jolla Hotel and Spa several times while visiting UCSD - right across the road. It is set on beautiful grounds and features a very nice restaurant. The spa facilities are wonderful - a long-ish swimming pool with salt water...More
1 Thank Jack9003
Response from GuestRelations M, General Manager at Estancia La Jolla Hotel & SpaResponded 8 April 2014
Dear Jack9003- We appreciate your detailed account to your stay. We are truly very sorry you felt you were misguided with regards to charges. It is certainly not our intention to leave our guests feeling this way. Resort fees and parking charges are an industry...More