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Empress Hotel

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Empress Hotel
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788 Reviews from our TripAdvisor Community

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Showing 759: English reviews
Chicago, Illinois
Reviewed 1 week ago via mobile

Empress Hotel staff is very attentive and do their job well. Willing to handle special requests. The free breakfast is sufficient. Hotel is very comfortable. Good location. Close to good restaurants, movie theater and shopping. Good in hotel restaurant. Great benefit if you have friends that come visit they only charge $5.00 for their valet parking.

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Helpful?
Thank sbmw531
Joel M, General Manager at Empress Hotel, responded to this review

Dear sbmw531, I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. I am glad that you liked your room and the amenities that we provide. Our location is one that cannot be beat as we are in a location which is central to everything that La Jolla has to offer....

Montreal, Canada
Reviewed 1 week ago via mobile

A great location, great and very friendly staff, great clean rooms. Continental breakfast offers a good variety and good quantities. This is the best hotel in La Jolla Cove! Will stay there again when we return.

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Helpful?
Thank WombatBen
Joel M, General Manager at Empress Hotel, responded to this review

Dear WombatBen, I appreciate your mention of our location as it is central to everything that La Jolla has to offer. I am glad that you liked your room and the amenities that we provide. Thanks for mentioning our associates as it is our goal for all guests to experience exceptional service. We love your comment about being the best...

San Diego, California
Reviewed 1 week ago

Ryan greeted us immediately and said he could take care of us. Lobby was beautiful, check-in was quick, and we even got an upgraded room. We had come into town for a performance and didn't want a late night drive home. The hotel was close enough to the beach and the venue that we could walk everywhere. We just left...

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Helpful?
Thank Rateyjane
Joel M, General Manager at Empress Hotel, responded to this review

Dear Rateyjane, I appreciate your mention of our associates as it it our goal for all guests to experience exceptional service. I am glad that you like our newly decorated lobby and that you found your room to be comfortable. The tablets in the room are a great way for our guests to communicate with us in addition to providing...

Edinburgh
Reviewed 1 week ago

We stayed for 2 nights in a spa suite - I wish it had been longer. The room was lovely and it was a very comfortable and relaxing environment perfect for breaking up a long journey home from Hawaii to Scotland. I wanted to stay somewhere it was nice to walk about, close to shops and sights and this was...

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Helpful?
Thank AKREdinburgh
Joel M, General Manager at Empress Hotel, responded to this review

Dear AKREinburgh, We appreciate you recent 2 night stay in our Spa Suite. I am glad that you liked your room and the amenities that we provide. Our location is central to everything that La Jolla has to offer. I appreciate your mention of our associates. Thanks so much for staying with us! Kind Regards and Safe Travels, Joel Majors...

Lexington, Kentucky
Reviewed 1 week ago

I was in the San Diego area for a conference, and decided to use this opportunity for some "R&R" the weekend following with my husband joining me. I did my research and happily made our reservation with the Empress Hotel of La Jolla. This hotel was just lovely in every way possible. My husband & I highly recommend staying here!

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Helpful?
Thank sndcchmc
Joel M, General Manager at Empress Hotel, responded to this review

Dear sndcchmc, Thank you for choosing the Empress Hotel to attend your conference in the San Diego area. We are happy that you enjoyed your stay with us. Come back and see us again soon. We appreciate you recommending us to your friends and family. Kind Regards and Safe Travels, Joel Majors General Manager

MN
Reviewed 2 weeks ago

From the moment I was met outside the hotel by the valet parking staff, my stay at the Empress was pleasant. EVERYONE on staff was anywhere from very nice to go-out-of-your-way-to-help nice (including restaurant staff). The room was clean and updated (but no sleep timer on the TV!) and the shower was roomy and lovely. In the evening housekeeping stops...

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Helpful?
Thank cldwntr
Joel M, General Manager at Empress Hotel, responded to this review

Dear cldwntr, Thank you for your recent stay with us! I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. I am glad that you liked your room and the amenities that we provide. Our guest breakfast has something for everyone. I hope you tried the freshly made waffles. They are...

Reviewed 3 weeks ago

The Empress was a nice find. It was in an area of La Jolla that we'd been to several times before for restaurants, so we knew the area. While it wasn't literally oceanside, it was a nice short walk down to the shoreline. This is a really solid place. I'd say it's a solid three to three-and-a-half stars in terms...

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Helpful?
Thank PJCoastToCoast
Joel M, General Manager at Empress Hotel, responded to this review

Dear PJCoastToCoast, Thank you for your recent stay with us! We are happy that you enjoyed your stay and the amenities that we provide. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. We look forward to welcoming you back again in the near future. Kind Regards and Safe Travels,...

Metamora
Reviewed 3 weeks ago via mobile

Stayed here for four nights. Room was very clean and comfortable. Everyone we encountered was very nice and helpful, especially Michael with the valet services- he was the best! Hotel is within walking distance to many restaurants and the beach. We would definitely stay here again!

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Helpful?
Thank Kelsey D
Joel M, General Manager at Empress Hotel, responded to this review

Dear Kelsey D, We appreciate your recent four night stay with us! I am glad that you enjoyed your room and the amenities that we provide. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. Our location is one that cannot be beat as we are central to everything that...

Arlington, VA
Reviewed 3 weeks ago

I was dubious about Empress when I made my reservation because it was half the price of the fine hotels in La Jolla. But it turned out to be perfect for us. The location is very convenient for all we wanted to see and do in La Jolla, including the beach and good restaurants. It's also near all the shops...

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Helpful?
Thank X-NYr
Joel M, General Manager at Empress Hotel, responded to this review

Dear X-NYr, We are happy that the Empress Hotel turned our to be perfect for you! Our location is one that cannot be beat as we are central to everything that La Jolla has to offer. I am glad that you enjoyed your room and the amenities that we provide. I appreciate your mention of our associates as it is...

Washington DC, District of Columbia
Reviewed 4 weeks ago

Convenient location, nice blue and grey colors, clean, good value. This was a solid, comfortably choice and the staff were fantastic! They gave us a bottle of champagne for our honeymoon, recommended places to eat and to explore, and were just down right friendly! One thing to note, ocean views are not really ocean views... We could barely see a...

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Helpful?
Thank Tiffany G
Joel M, General Manager at Empress Hotel, responded to this review

Dear Tiffany G, Congratulations on your honeymoon! Our location is one that cannot be beat as we are centrally located near everything that La Jolla has to offer! I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. Come back and see us again in the near future. Kind Regards and...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Empress Hotel is a traditionally elegant European-style boutique hotel, known for its warm hospitality, superior accommodations and attentive service. Located right in the heart of La Jolla Village. Within walking distance to shops, restaurants, beach, and wedding sites. All guestrooms include complimentary deluxe continental breakfast and wireless internet. ... more   less 

Additional Information about Empress Hotel

Address: 7766 Fay Avenue, La Jolla, San Diego, CA 92037 (Formerly Empress Hotel of La Jolla)
Region: United States > California > San Diego > La Jolla
Price Range: $295 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Empress Hotel 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Empress Hotel La Jolla
Empress La Jolla
Hotel Style:
#2 Spa Hotel in La Jolla
#2 Business Hotel in La Jolla
#3 Green Hotel in La Jolla
#4 Romantic Hotel in La Jolla
#5 Family Hotel in La Jolla
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Questions & Answers

Here's what travellers have asked, with answers from Empress Hotel staff and other travellers.
8 questions
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Questions? Get answers from Empress Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we liked our top/5th floor room. No one above - partial view of ocean.”
 of 5 bubbles Rateyjane, 10 Feb 2017 | Read review
“Spa suite was a real treat.”
 of 5 bubbles AKREdinburgh, 9 Feb 2017 | Read review
“5th floor affords some views from either side of the hallway.”
  • Windows have adjustable shutters.
  • The blue ceiling is very cheery.
  • Very beach color scheme which is lively & appropriate.
  • You can see the ocean here and there between the buildings.
  • peek-a-boo ocean
  • Rainbow after 36 hours of rain and wind.
 of 5 bubbles X-NYr, 26 Jan 2017 | Read review
“The street isn't that busy, so it probably doesn't matter which room you have.”
 of 5 bubbles gusb2013, 19 Jan 2017 | Read review
“Above the 3rd floor, Manhattan's Restaurant on the main floor is a piano bar.”
 of 5 bubbles ChristineLA, 17 Jan 2017 | Read review
5 of 5