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Empress Hotel - A Greystone Hotel

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Traveller (167)
Room & Suite (315)
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Overview
  • Excellent64%
  • Very good29%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“valet parking”(82 reviews)
“piano bar”(17 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Empress Hotel - A Greystone Hotel
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Offers from Empress Hotel - A Greystone Hotel
Special Offer: Book Direct and Save Big!
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,024)
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988 results
Traveller rating
623
284
53
14
14
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Time of year
LanguageEnglish
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623
284
53
14
14
Show reviews that mention
All reviewsmanhattan restaurantvalet parkingpiano barspa suitewithin walking distancecontinental breakfaststreet parkingboiled eggsjacuzzi tubshops and restaurantsyogurtheart of la jollasmall hotelperfect locationstarbucks coffeefront desk stafftwo queen beds
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1 - 5 of 988 reviews
Reviewed 2 days ago

This hotel isn't the fanciest hotel in La Jolla but it's my favorite. The location is central, an easy walk to everything in the village, but still quiet. The rooms are spacious, spotlessly clean, and the beds/lines are super comfy. The hotel is dog friendly,...More

Thank dandridgewoodworth
Response from Joel M, General Manager at Empress Hotel - A Greystone HotelResponded yesterday

Dear dandridgewoodworth, We are happy that we are your favorite hotel in La Jolla! Our location in central to everything that La Jolla has to offer! I am glad that you enjoyed it! I am glad that you liked your room and the amenities that...More

Hotel's Favourite
Reviewed 5 September 2017

From the time we checked in until check out two days later the Empress was a great experience. The hotel is a top class operation and the quality of the room was exceptional. Everything is new and super clean. A 5 minute walk to the...More

1  Thank Eric E
Response from Joel M, General Manager at Empress Hotel - A Greystone HotelResponded 6 September 2017

Dear Eric E, We are happy that you had a great experience staying with us and are happy that you enjoyed our rooms and the amenities that we provide to our guests. We are located central to everything that La Jolla has to offer. I...More

Reviewed 3 days ago via mobile

Wonderful place. Nice and clean and great location. Great free breakfast too! We stayed here our last night after 5 nights at hotel del Coronado. Wish we would have stayed here the whole time! Great great!More

Thank Wmu37
Response from Joel M, General Manager at Empress Hotel - A Greystone HotelResponded yesterday

Dear Wmu37, We are happy that you feel we are a wonderful boutique hotel! Our location is one that cannot be beat as we are central to everything that La Jolla has to offer! Come back and see us again soon! Kind Regards and Safe...More

Reviewed 6 days ago

The staff were exceptional, from checking, valet to cleaning very friendly and personable. Beds were very comfortable. Great location within walking distance to everything in LaJolla. Would stay there again!More

Thank Pearl B
Response from Joel M, General Manager at Empress Hotel - A Greystone HotelResponded 5 days ago

Dear Pearl B, I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. We are happy that you found your room to be comfortable and that you liked our amenities. Our location is one that cannot...More

Reviewed 1 week ago

We stayed at the Empress Hotel for a week as my husband was here on a work course. Customer Services Representative Ryan Fohre went above and beyond to make our stay, which turned into a surprise family reunion, a wonderful and memorable occasion! He deserves...More

Thank AliethaM
Response from Joel M, General Manager at Empress Hotel - A Greystone HotelResponded 5 days ago

Dear AllethaM, Thank you for your recent stay with us! I appreciate your mention of the customer service that you received during your stay with us! It is our goal for all guests to experience exceptional service. I will show Ryan and the other associates...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$213 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in La Jolla
#3 Green Hotel in La Jolla
#4 Romantic Hotel in La Jolla
#5 Family Hotel in La Jolla
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$213 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in La Jolla
#3 Green Hotel in La Jolla
#4 Romantic Hotel in La Jolla
#5 Family Hotel in La Jolla
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (167)
Room & Suite (315)
Dining (37)
Pool & Beach (2)
Amenities (18)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Als0223
26 March 2018|
AnswerShow all 3 answers
Response from Dennis K | Reviewed this property |
We always stay in King rooms and they are (to the best of our recollection) showers only.
0
Votes
GregGH
9 December 2017|
Answer
Response from Tarkingtons | Reviewed this property |
I checked the website - “Pets allowed for an extra charge of USD 75 per accommodation, per stay” Best to call the hotel directly to inquire about weight/ size limits.
0
Votes
Room Tips
"Ask for sea view."
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"Any room has equal standards but try to get a room away from elevator and with a view of the ocean a couple..."
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"Use the valet parking service if you're driving."
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"The higher the floor (only 5), the quieter"
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