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Heritage Inn La Mesa

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54 Reviews from our TripAdvisor Community

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There are newer reviews for Heritage Inn La Mesa
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Showing 51: English reviews
Sioux Falls, South Dakota, United States
Reviewed 10 August 2014 via mobile

The doors don't fit snuggle so it's always humid in the room. The carpet smells really bad as they allow pets. The AC runs all the time yet can't keep it cool. No Internet, as the manager gave me the wifi password she even said it never works. The bathroom door doesn't have a lock. The maids made one of...

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Helpful?
1Thank Eli H
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Guest: Let me start by thanking you for having taken the time to give us your comments regarding your stay at our property last year. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. For your...

San diego
Reviewed 25 July 2014

The staff was awful. Right before checkout our cat got out. We were traveling with 2 cats and I called and asked the front desk to check out late while we looked for our cat. It was 95 degrees and I could not leave the other cat in the car while I looked for the first cat. They said I...

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Helpful?
2Thank Cbperrine
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Guest Let me start by thanking you for having taken the time to give us your comments regarding your stay at our property last year. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. For your...

Newark, New Jersey
Reviewed 22 July 2014

I travel for business at least every other week and this was the worst hotel I have ever stayed in! There is was no Iron, ironing board, hairdryer, alarm clock, coffeemaker, luggage rack or even a bible in the room. Instead of the complementary shampoo, conditioner, lotion, etc., there were two trial packets of nasal strips on the bathroom sink...

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Helpful?
2Thank Kevin M
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Guest: Let me start by thanking you for having taken the time to give us your comments regarding your stay at our property last year. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. For your...

FORT MOHAVE
Reviewed 20 July 2014 via mobile

We had to make an emergency trip to San Diego and our usual places were all booked. This was close to my family so we bit the bullet and stayed 3 nights. The 1st room had an a/c that wasn't working (which we discovered after being gone several hours) so we went to the desk. Clerk immediately upgraded us to...

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Helpful?
Thank Nimue
Connie F, Manager at Heritage Inn La Mesa, responded to this review

Dear Sirs: Let me start by thanking you for having taken the time to give your comments regarding your stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know we are taking your feedback to heart and focusing on improving. It is our hope that you...

Lakeside, California
Reviewed 31 May 2014

I stayed here for one night and it was horrible! The lady at the front desk was not friendly and seemed miserable. The room I was in was very smelly the carpet was very visibly dirty. I woke up early in the morning to bite marks all over my arm. Do not stay here pay extra to stay somewhere nice!...

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Helpful?
2Thank neveragainhere87
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let me start by thanking you for taking the time to give us your comments regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know we are taking your feedback to heart and focusing on improving. It is our hope you will give...

Reviewed 26 November 2013

I stayed here when we lost our home to a fire. Connie, Lucy, Carol and David were all amazing. They were friendly and patient with us during our stay. The rooms were a great value. Clean and tidy. It was quiet and ultimately a very nice stay. Breakfast was fresh bakery danishes and coffee in the AM. I was very...

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Helpful?
1Thank Kclovesken
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let me start by thanking you for having taken the time out of your busy schedule to complete our Guest Survey regarding your recent stay at our property. Staff and Management are delighted to learn that our sincere efforts to make your stay a pleasant and comfortable one fulfilled your expectations , we thank you very much for giving us...

Las Vegas, Nevada
Reviewed 10 October 2013

The hotel was clean in appearance. Parking was difficult and very close quarters. My wife and I were on the 3rd floor the elevators went out. I am handicapped on a knee walker. Placed in a Handicap room 2/3 the size of the 3rd floor room. TV channels poor. Wi fi I was told was not working well and spotty....

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Helpful?
Thank VegasRN10
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Sirs: Let me start by thanking you for taking the time out of your busy schedule to submit a Guest Survey review regarding your recent stay at our property. Also please accept my sincere apologies for the long delay before e-mailing you back. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience...

Reviewed 13 August 2013 via mobile

Carpets were old. Elevator inspection is expired. Beds were uncomfortable. We had to unplug lamps inorder to plug in any electronics. Dont stay here if you plan on spending any time awake in the hotel room.

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Helpful?
Thank jmklockow
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Thank you very much for your review, we value the feedback of all of our guests and are committed to constantly improving our service and providing our guests with the best experience possible. We are aware of the expired elevator inspection. However, it has been inspected and we are only waiting on the new license to come in. I hope...

Springdale, Arkansas
Reviewed 13 July 2013

It's not exactly a nice hotel, but for a place to sleep it was fine. They had a laundry room which we needed. The staff was nice. They have coffee & pastries in the lobby each morning. It was quiet... enough. The pool and hot tub were clean and nice enough. The room was clean. The beds were comfortable. Plus...

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Helpful?
Thank Heather F
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let me start by saying thank you for taking the time to review our hotel. We do our best to provide everyone the highest quality experience possible so you'll think of us in the future whenever we can be of service. We hope to see you back again real soon! Sincerely, Connie Flores General Manager Heritage Inn, La Mesa cflores@heritagehotelgroup.com

Reviewed 6 June 2013

Clean rooms with fresh paint. Dated furnishings from the '80's. Rooms open into the noisy parking lots with multi-cultural arguments extending into the wee hours. People sleeping in cars because their debit cards were refused. If it hadn't been 2am this would never have been on my radar.

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Helpful?
1Thank FlyBoyAA
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

First I would like to thank you for providing us with a review. The staff and management regret not completely fulfilling your expectations, but we hope you will give us the opportunity to serve you again in the near future. With regard to the noise, some customers unfortunately do not consider the impact they have on the comfort of other...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Heritage Inn La Mesa

Address: 7851 Fletcher Pkwy, La Mesa, CA 91942-2079
Region: United States > California > La Mesa
Price Range: $80 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Heritage Inn La Mesa 2*
Number of rooms: 105
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Also Known As:
Heritage Inn La Mesa Hotel La Mesa
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Questions & Answers

Questions? Get answers from Heritage Inn La Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at any other hotel are the ones to go to.”
 of 5 bubbles LoriP142, 2 Aug 2016 | Read review
“It is billed as free wifi, but wifi does not work in the rooms at all. A good room to book would be at a different hotel.”
 of 5 bubbles oliviah196, 15 Jul 2016 | Read review
“Wifi doesn't work most of the time...no quiet area...don't stay here!”
 of 5 bubbles Kate2364, 22 Jun 2015 | Read review
“Stay in front above the office if you need continous network connection. Its almost obsolete in back of the hotel facing east.”
 of 5 bubbles babykat10, 15 Mar 2015 | Read review
“Right off the interstate. Bring earplugs”
 of 5 bubbles FlyBoyAA, 6 Jun 2013 | Read review
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