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La Quinta Inn & Suites Buena Park

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La Quinta Inn & Suites Buena Park
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350 Reviews from our TripAdvisor Community

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Showing 336: English reviews
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Noida, India
Reviewed 3 days ago NEW

Hotel with good rooms and amenities like Swimming pool, Jacuzzi at affordable rates ; Really helpful and friendly staff. Have a limited range of breakfast menu so hotel management should work on adding more items in Menu

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Helpful?
Thank Anshul_Gaddoo
Oregon City, United States
Reviewed 3 days ago NEW

WE have stayed here in the past. The staff was always friendly and helpful. We started out this stay at another hotel because it was part of a package deal. But that other hotel was awful. First the room was not clean , then there was no hot water. The staff barely acknowledged a problem and did not make an...

Review collected in partnership with La Quinta
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Helpful?
Thank 389terryv
GILBERT, United States
Reviewed 4 days ago NEW

I was not happy with my First Stay at La Quinta. I expected the Price i paid for Two rooms for King Bed Executive with Sofa Bed to be Clean and pleasant stay like i stayed at Other Brand hotels like Holiday Inn Express

Review collected in partnership with La Quinta
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Helpful?
Thank 599umeshp
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Buena Park, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. We are very sorry to hear that we failed to meet your expectations. Please call the hotel directly to speak with the Hotel Manager who will discuss your issues with you personally. Respectfully, LQ Customer Care

Santa Barbra County, United States
Reviewed 1 week ago

In my room the tub was stained and the room was over all dirty. (It needs some spring cleaning or I would say deep down cleaning) The second room that my daughter (she is pregnant) and also my grandchild were in we could smell cigarettes that someone before us had smoked heavily in it, it was in the towels, shower...

Review collected in partnership with La Quinta
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Helpful?
Thank M5625OSchristinal
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Buena Park, responded to this review

We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very...

Granite Bay, California
Reviewed 1 week ago

Smallish, but comfortable rooms, quite inexpensive. However, the noise level from above us was unpleasant and the guy using the hair dryer in the next-door room come very early morning was not conducive to sleeping in. One the night we checked in I called down to the front desk to ask for some help getting the people upstairs to be...

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Helpful?
Thank Maevilyn
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Buena Park, responded to this review

We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very...

Tempe, Arizona
Reviewed 4 weeks ago

If we did not have our dog we probably would have stayed at a Hotel closer and cheaper to where we had to do business. Charged extra for a Microwave /Fridge checking in when included online at time of booking. Overall nice property especially if traveling with a pet. BTY Pet owners clean up after your pets. They have bags...

Review collected in partnership with La Quinta
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Helpful?
Thank TripstoPhoenix
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Buena Park, responded to this review

Thank you for your direct and genuine feedback. Rest assured we will be looking into the comments you have made about your experience. We hope to continue to have you as our guest, and look forward to another chance to serve you. Sincerely, LQ Customer Care

austin, United States
Reviewed 5 weeks ago

Room was clean and spacious had frig and microwave and very close to many restaurants. Value for the money was great and they run a rewards program. The staff was friendly and helpful. The beds were comfortable and even in the cool weather we were able to use the pool because they heat it.

Review collected in partnership with La Quinta
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Helpful?
Thank J3636SQrhondam
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Buena Park, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our hospitality standards. We can't begin to tell you how much we appreciate your...

Reviewed 11 February 2017 via mobile

This was my fourth stay. I want to talk about a gem they have behind the counter. Her name is Sarah and her customer service skills are top notch. She anticipates the customers needs such as rooms closer to the ground and the door next to the doggie section for those if us with pets. She is a keeper management....

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Helpful?
Thank Trixie S
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Buena Park, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff and especially Sarah. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff and Sarah know that they made an impact during your stay. We hope to welcome you back to the...

Richmond, Virginia
Reviewed 7 February 2017

We stayed at the LaQuinta for 5 consecutive days. The hotel is a little older and has been renovated. Overall, it was average about what I'd expect for the price. It seemed to lack routine maintenance in some places. The front desk was not manned all the time. The free breakfast was more of a continental breakfast; no steam table...

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Helpful?
Thank glenrms
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Buena Park, responded to this review

Thank you for your candid feedback. We are very sorry to hear that the hotel was not up to par in the areas mentioned. Please note that this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us. Sincerely, LQ Customer...

Las Vegas, Nevada
Reviewed 3 February 2017

The only perk I would say is that the hotel is pet friendly and I was able to bring my dog. The rooms smelled a litte bit like pets but I suppose that is to be expected. .This is my first time staying in a pet friendly hotel. The bathroom was a bit dated. The room served its purpose. It...

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Helpful?
Thank true443
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Buena Park, responded to this review

Thank you for staying with us, please know that your feedback is extremely important to our success and makes us better. We will look into your concern and see if there is anything we can do to address it correctly. We hope you will give us another opportunity in the near future. Kind Regards, LQ Customer Care

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Buena Park

Address: 3 Centerpointe Dr, La Palma, CA 90623-1050
Region: United States > California > Orange County > La Palma
Price Range: $143 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Buena Park 2.5*
Number of rooms: 158
Reservation Options:
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Also Known As:
La Quinta La Palma/Theme Park Area Hotel La Palma
La Quinta Palma
La Palma La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Buena Park staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Buena Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the top floor so you do not have a thundering herd above you.”
 of 5 bubbles Maevilyn, 13 Mar 2017 | Read review
“Get a room on the top floor if you want quiet”
 of 5 bubbles 537alfredog, 10 Dec 2016 | Read review
“You aren't in most LA hotels for the view. Don't even bother.”
 of 5 bubbles powycommodore, 22 Oct 2016 | Read review
“Our room was relatively quite but the pillow gave me a head ache, bring your own if you can.”
 of 5 bubbles DelD601, 24 Mar 2016 | Read review
“7 th floor has best views. Executive King Rooms”
 of 5 bubbles mommilis, 15 Nov 2015 | Read review
5 of 5