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Laguna Brisas Hotel

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709 Reviews from our TripAdvisor Community

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There are newer reviews for Laguna Brisas Hotel
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Showing 676: English reviews
Portland Oregon
Reviewed 21 March 2015

I so wanted to love my stay here. We came early and were told it wasn't a problem. The gentleman at the front desk was very pleasant. We were on the first floor and by that I mean it is basically subterranean. I went back and asked the desk if we could move. He was very nice about it and...

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Helpful?
2Thank APennero
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am disappointed that we did not meet your expectations. I will share your words with the staff. We will continue to instill a can do attitude in all our employees and work on our shortcomings. We appreciate your words. Happy travels.

Red Cloud, Nebraska
Reviewed 20 March 2015

I had a suite with a nice floor layout and a balcony. The atmosphere in the room was great! The parking lot was convenient. The pool area was private and offered a nice atmosphere. The breakfast was ample and there was a choice of continential breakfast, hot breakfast or both.

Review collected in partnership with Best Western
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Helpful?
1Thank jackjkwats
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We are so glad that you enjoyed your stay. I will share your words with the staff so they may continue to give their best effort. We hope to see you again soon. Best regards.

New York City, New York
Reviewed 19 March 2015

The staff did not accommodate at all with early check in or slightly late check out, was charged a parking fee even though free parking was mentioned on Expedia. Room was OK but had no view, for a budget hotel, I was not expecting anything either.

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Helpful?
1Thank Vijay S
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am disappointed that we did not meet your expectations. We will continue to strive for 100% guest satisfaction. We are glad to accommodate an early check in or late check out when availability permits but at times it just not possible. Best regards.

New York City, New York
Reviewed 18 March 2015

We stayed at the hotel over President's weekend for 5 nights. It is an excellent value. The room we had was clean, with two queen beds and a jacuzzi bath/shower. The free breakfast was better than expected, with healthy options such as fruit, yogurt and hard boiled eggs. We drove to the San Diego zoo and to Disneyland while we...

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Helpful?
3Thank deo741
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We are so glad that you enjoyed your stay with us. We could not have said it better if we tried. We will continue to instill a can do attitude in all our employees and strive for perfection. Happy travels.

Scottsdale, Arizona
Reviewed 16 March 2015

Great Location - just cross the street and on down to the beach. Rooms were immaculate and staff was friendly and welcoming. We enjoyed the upper deck and the heated pool. I am looking forward to my next stay.

Review collected in partnership with Best Western
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Helpful?
1Thank AMC3430
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We are so glad you enjoyed your stay with us. I will share your words with the staff. We continue to work on our shortcomings and strive for 100% guest satisfaction. The staff will be happy that their efforts were noticed. Happy travels.

Eureka, United States
Reviewed 13 March 2015

nice location, with a short walk to the beach or drive a short way to downtown shopping/eating/walking. property could use updated carpets & better A/C units in rooms, but it was clean & welcoming. 2 parking garages bring you into the hotel on 2 different levels, so try to follow the signs for finding the lobby (and maybe leave a...

Review collected in partnership with Best Western
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Helpful?
Thank Becky W
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I agree the locations is superb. We are glad you enjoed your stay in Laguna beach in general and in particular at our hotel. We will continue to work on our shortcomings to ensure a pleasant stay for our guests. Happy travels.

Riverside, United States
Reviewed 12 March 2015

Price was very good, food was good. Needed a better hair dryer and microwave in room. Note if you do stay in a room facing PCH traffic is a bit loud at times, you might want to take ear plugs if you are a light sleeper.

Review collected in partnership with Best Western
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Helpful?
Thank Victoria S
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

Happpy anniversary. We are glad you picked us for such a special occacion. We will continue to improve our hotel and emphasize customer care. There can be no substitute. We look forward to your next vist.

Houston, Texas
Reviewed 12 March 2015 via mobile

We stayed here for three nights and would recommend. Yes, it is an older property and the rooms are small. But, the location is great and the spacious rooftop terrace is a wonderful place to unwind. The free breakfast offers variety and was sufficient for our needs. Our room was kept very clean. The staff who interacted with us were...

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Helpful?
Thank mariagloria
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am ecstatic that you enjoyed your stay with us. I agree with you the sundeck area is a great place to unwind. I will share your words with the staff. They will be delighted that their efforts were noticed. Happy travels.

San Diego
Reviewed 11 March 2015

I really enjoyed our stay at Laguna Las Brisas. The room was very large with a balcony, fridge & Jacuzzi in the room. The property is very well kept & has been updated. The staff are exceptional and went out of their way to make me feel like a guest & not just a customer.

Review collected in partnership with Best Western
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Helpful?
Thank Caryl G
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We are delighted that we met your expectations. We will continue to motivate our staff so they may continue to give thier best effort to ensure an enjoyable stay for our guests. We hope to see you again soon. Best regards.

Reviewed 9 March 2015 via mobile

The location is nice. The reception staff (night) are horrible. They are not friendly or helpful. If you have a service dog, don't expect to be treated with kindness. Parking is bad. The "standard" room we were given was the size of a closet. The breakfast was what you could get at a conveniece store and the jacuzzi tub had...

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Helpful?
Thank Greatplaces2go
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am sorry you did not enjoy your stay with us. We will continue to train our staff and work on our shortcomings. The rules and/or suiggestions regarding the use of the spa are for the satefy and well being of all our guests. Best regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
"99 Steps to the Beach..." The alluring tranquility of the infinite Pacific will envelope your senses as you relax and rejuvenate in one of our fully air-conditioned rooms featuring beautifully appointed furnishings and 32-inch flat screen LCD Televisions. Immerse yourself in the warmth of the sun while gazing towards Catalina Island and the ocean's expanse from our scenic rooftop terrace followed by a soothing swim in the sparkling outdoor pool. Let your mind drift while your dreams soar. Complimentary high-speed Internet! Complimentary hot buffet breakfast! From a romantic getaway to a family vacation to the refined services for the business traveler, the Laguna Brisas Hotel is your perfect destination. From the moment you enter the lobby, you will be greeted with friendly smiles and the superior service one would expect from such a special location. Laguna Brisas is located above the crystal waters of the blue Pacific at the corner of Bluebird Canyon and South Coast Highway. Parking fee $20 USD per night; one parking spot allowed per room. Enjoy your moment at the Laguna Brisas Hotel today! ... more   less 

Additional Information about Laguna Brisas Hotel

Address: 1600 S Coast Hwy, Laguna Beach, CA 92651-3262 (Formerly BEST WESTERN PLUS Laguna Brisas Spa Hotel)
Region: United States > California > Orange County > Laguna Beach
Price Range: $238 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Laguna Brisas Hotel 2.5*
Number of rooms: 66
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Also Known As:
Best Western Plus Laguna Brisas Hotel Laguna Beach
Best Western Laguna Beach
Laguna Beach Best Western
Hotel Style:
#9 Family Hotel in Laguna Beach
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Questions & Answers

Here's what travellers have asked, with answers from Laguna Brisas Hotel staff and other travellers.
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Questions? Get answers from Laguna Brisas Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view rooms are not the quiet rooms since they are above PCHighway.”
 of 5 bubbles lindad633, 17 Jan 2017 | Read review
“Regardless of the room location, you do not get a direct beach view. Do ask for a room toward the front of the property for a partial view.”
 of 5 bubbles Laura-Alabama, 6 Jan 2017 | Read review
“Rooms on the 3rd and 4th floors tend to have less street noise.”
 of 5 bubbles teresam0723, 1 Dec 2016 | Read review
“Make sure you get a room with elevator access”
 of 5 bubbles nativecal, 27 Nov 2016 | Read review
“Top floor, front of the hotel if you want a view, back of the hotel if you want quiet.”
 of 5 bubbles Larrybryan, 19 Nov 2016 | Read review
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