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Courtyard Laguna Hills Irvine Spectrum/Orange County

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Courtyard Laguna Hills Irvine Spectrum\/Orange County
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166 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Helsinki, Finland
Reviewed 3 weeks ago

After a lomng and busy week in L.A, I stopped here on my way to San Diego. Spent to night, got great nights of sleep. They have a nice pool and really easy to access to the highway. Small minus is to soft beds,.Many restauraunts near by. Rooms are "ok", internet works, TVs little bit outdated. All fine, four stars

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Helpful?
Thank GlobalTraveller81
California
Reviewed 1 October 2016

I had to drive to swanky Laguna Beach everyday I was here but it was worth it for the price and the stay The staff was a cordial team. I arrived right around check in and there were two couples waiting in the lobby because the clerks were busy. These guests proceeded to berate the clerks for making them wait...

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Helpful?
Thank Baldie_Pauldie
Reviewed 25 September 2016 via mobile

Parking and the front entrance was awkward. I didn't know where to enter and which door was which. I didn't find the fridge until halfway through the day because it was in the bathroom. I turned on the ac but it would take forever for the room to get cool. Water would not drain when we took a shower and...

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Helpful?
Thank Ms D
MarcSchlesinger, General Manager at Courtyard Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you very much for your comments and for staying at our hotel. Please know that we will look into each of these issues to ensure they do not happen again. We hope to have the opportunity to better serve you the next time you are in town.

San Francisco, California
Reviewed 19 September 2016

I stay here on my business trip when traveling to Irvine. Nice Clean Hotel with good service Like all courtyard hotels, good food area with coffee/basic food. Location is great as it's close to the highway and close to Irvine Spectrum

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Helpful?
Thank miggee
St. George, Utah
Reviewed 13 September 2016

This property has great highway access as well as plenty of food choices close. The staff were all outstanding. The property, common areas and pool were very clean. My room was very clean, including the carpet, but there were noticeable permanent carpet stains and it needed replacement regardless of normal remodeling cycles. Definitely not up to Marriott standard, which is...

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Helpful?
Thank Scott M
Fresno
Reviewed 29 August 2016

Doesn't measure up to Courtyard standards, particularly when it comes to customer service. Asked for a room with two beds and was given one bed and an uncomfortable sofa bed that didn't even come with sheets. (Had to ask for it to be made up when we arrived at 11 pm.) Ice machine on ground floor was broken. Then we...

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Helpful?
Thank FresnoTraveler
MarcSchlesinger, General Manager at Courtyard Laguna Hills Irvine Spectrum/Orange County, responded to this review

Please accept my sincere apology for the issues you experienced during your stay. I would like to ensure that your credit card issue has been resolved so please contact me directly. Thank you very much for your valuable feedback and we look forward to better serving you the next time you are in town.

Phoenix, Arizona
Reviewed 27 August 2016 via mobile

Love the Marriott Properties Room was clean and the bed was very comfortable. Staff is friendly. Cafe is perfect. Coffee in the morning is a must. I'll definitely stay here my next visit...... Conveniently located 20 minutes from the beach.

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Thank Leonard C
Chicago, Illinois
Reviewed 24 August 2016 via mobile

Very friendly staff at the front desk. My first time here but I could see regulars treated with fun and courtesy. Room was impeccably clean. I travel a lot and see a lot of "satisfactorily clean" rooms but this was exceptional. And (the surprise): when I went to turn on the shower, the shower head was pointed away from me...

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Thank Jeff B
Phoenix, Arizona
Reviewed 23 August 2016 via mobile

The Courtyard Laguna Hills is the perfect base to explore areas from Laguna Beach to San Juan Capistrano. All the usual Courtyard features. Clean, friendly staff, serviceable pool, etc. reasonable rates. They do not disappoint. But the location is probably the best, lots of restaurants nearby and rt 5 is right there

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Thank JPinAZ256
Chicago, Illinois
Reviewed 18 August 2016 via mobile

Typically, Marriott brand hotels offer excellent comfort. Unfortunately, I found the bed to be a bit too firm (woke up with a back ache 2 days in a row) and the couch I my king room was uncomfortable -- difficult to sit and watch TV without slouching against stiff cushions. The shower head was old and in need of replacing,...

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Helpful?
Thank PJG66
MarcSchlesinger, General Manager at Courtyard Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you for your feedback. We apologize your stay did not meet your expectations. We hope that we have an opourtunity to better service you in the future when your travels bring you back to Laguna Hills.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located near the intersection of the 5 and 405 Freeways, the Courtyard Laguna Hills Hotel is right in the heart of the Orange County business center. We are perfectly situated minutes from dining and entertainment at the Irvine Spectrum and Irvine Meadows Amphitheater, as well as only 50 miles from both Los Angeles and San Diego. At our hotel near the Irvine Spectrum, experience our reinvented lobby, featuring The Bistro-Eat. Drink. Connect.(R), which serves Starbucks coffee and where you can enjoy a full meal with cocktails in the evening, or grab something light to go. Stay connected in our Laguna Hills hotel lobby with free Wi-Fi and our interactive GoBoard(R) technology, providing up-to-date news, weather and local information. Guests at our hotel near Irvine, CA appreciate our smartly redesigned rooms that provide the optimal mix of relaxation and flexible functionality. When downtime arises, soak up the sun at our outdoor pool and whirlpool. Guests can also enjoy free parking at our hotel. ... more   less 

Additional Information about Courtyard Laguna Hills Irvine Spectrum/Orange County

Address: 23175 Avenida de La Carlota, Laguna Hills, CA 92653-1530
Region: United States > California > Orange County > Laguna Hills
Price Range: $133 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Laguna Hills Irvine Spectrum/Orange County 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Courtyard By Marriott Laguna Hills Irvine Spectrum/Orange County Hotel
Courtyard Laguna Hills
Laguna Hills Marriott
Laguna Hills Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Laguna Hills Irvine Spectrum/Orange County staff and other travellers.
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Questions? Get answers from Courtyard Laguna Hills Irvine Spectrum/Orange County staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the room not facing the hightway and go up.”
 of 5 bubbles GlobalTraveller81, 13 Nov 2016 | Read review
“side away from freeway”
 of 5 bubbles rbkranch, 8 Dec 2015 | Read review
“ask for room away from highway noise”
 of 5 bubbles flpattie, 26 Sep 2015 | Read review
“Ask for a room away from the freeway”
 of 5 bubbles s_traveler050, 25 Aug 2015 | Read review
“My room was toward the back and was quiet.”
 of 5 bubbles 174randyh, 27 Jul 2015 | Read review
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