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Prominence Hotel & Suites

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Prominence Hotel & Suites
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194 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Huntington Beach, California
Reviewed 10 September 2016 via mobile

Please be very cautious or desperate to stay here! The rates are affordable, location is bad, condition is definitely sub-par to any other hotel I've stayed at (and I stay at A LOT). Rooms are small and smell of slight mold. Besides the continental breakfast, everything about this place says stay away. When I tried to politely and with 24hr...

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Helpful?
Thank valdogg40
ProminenceGM, General Manager at Prominence Hotel & Suites, responded to this review

Mr. Ryan Valley, Thank you for choosing the Prominence Hotel during your stay in the greater Orange County and Thank you for choosing to stay with us for the next 3 days. Here at the Prominence Hotel, we are proud to serve guests as yourself. We took your comments in consideration and hope you will enjoy the rest of your...

San Francisco, California
Reviewed 3 September 2016

When i checked in I told staff the window was broken. That night I said the window was broken. The next morning I was assured the problem would be fixed that day or I would get a new room. When I arrived back that evening... window still broken and no other room available and they would not upgrade. never ever...

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Helpful?
Thank Trucker S
ProminenceGM, General Manager at Prominence Hotel & Suites, responded to this review

Thank you, We appreciate your comment and we thank you for choosing the Prominence hotel and suites during your visit in Lake Forest. Regards,

Tucson, Arizona
Reviewed 27 August 2016

Hotel was sold out so they ran out of bedding for pullout sofa. Staff was rude, condescending and unapologetic about the situation. Found a man's loafers under a chair. Sink didn't drain well would fill up very quickly. However, the breakfast was very good and the staff running the breakfast were very polite and friendly.

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Helpful?
Thank Auddtravel
ProminenceGM, General Manager at Prominence Hotel & Suites, responded to this review

Hello, We appreciate your comments and we thank you for choosing the Prominence hotel and suites among all other hotel around Lake Forest. Thank you

Lake Forest, California
Reviewed 26 August 2016

nice quiet hotel, easy going, easy check in, easy parking, comfortable environment. Simple check in and check out. Would recommend to any one looking for an easy & quiet hotel. Located near toll road.

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Helpful?
Thank bts91
ProminenceGM, General Manager at Prominence Hotel & Suites, responded to this review

Greeting, I am so glad that you have enjoyed your stay during your visit in Lake Forest. We appreciate your comments and we appreciate guests like you. When your trip bring you back in Lake Forest, please give us a call and we will be delighted to serve you again. Regards,

Mumbai (Bombay), India
Reviewed 25 August 2016 via mobile

I stayed there many times for long periods and always felt like home away from home. Rooms are very clean and it gets cleaned daily. swimming pool and jacuzzi is there. Best part is morning cooked breakfast. small kitchen is also there in room and they also provide utensils. Very peaceful place and Starbucks is just beside.

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Helpful?
Thank Prakharmishra01
ProminenceGM, General Manager at Prominence Hotel & Suites, responded to this review

Greeting, Thank you very much for choosing us as your home away home. Comments like yours are so much appreciated and keep us motivated. As you mentioned, we serve a hot complimentary breakfast every morning and Starbucks is just a step away. Please, come to visit us again or drop by to say hello. We will appreciate it. Again, Thank...

White Salmon, Washington
Reviewed 24 August 2016

$ for $ this was a great hotel. It is an older hotel, with some old things (like non-digital thermostats that don't work, 1970's looking/sounding refrigerator, and old 1980's office style carpet). But, the staff were nice, the room was spacious and very comfortable, and it was quiet. Also, for the outdoor people, it is very close to the Whiting...

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Helpful?
Thank Timruns
Lake Forest, California
Reviewed 19 August 2016 via mobile

Stan and Curtis are amazing! Every time I come here I love the service I get. They go the extra mile when taking care of their customers. I highly recommend staying here! I will always check this hotel first if I'm staying in Orange County! Plus the breakfast and the prices are amazing and I love the entire staff. Thank...

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Helpful?
Thank NoahSchiller
United States
Reviewed 6 August 2016

This was the second time my family and I stayed at the Prominence Hotel & Suites. Last year, we stayed on the 3rd floor, and this year, we stayed on the 2nd floor. Our room was the "Traditional Suite, 1 King Bed with sofa bed and Kitchenette". We had a wonderful experience, with the exception of a few minor things:...

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3Thank Venere0306
Sacramento, California
Reviewed 4 August 2016

First things first, the place was clean and comfortable and in an amazing location. I have nothing to complain about the rooms. Yes they are a bit older BUT they are clean. Service at the front was ok, seemed that there was no one there most of the time. The breakfast was OK, not bad, not great. My biggest issue...

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Helpful?
Thank Magimago
Reviewed 26 July 2016

Room was out dated stains on rug. Couch was sad condition. When our people talked to the GM he was rude and more interested in being on a budget than qualitity of service. We were there for our yearly youth bowling state championship. We reserved 11 rooms and was worst stay we ever had. Room was 104.

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Helpful?
Thank Tom M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Prominence Hotel & Suites

Address: 20768 Lake Forest Dr, Lake Forest, CA 92630-7737
Region: United States > California > Orange County > Lake Forest
Price Range: $147 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Prominence Hotel & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Prominence Hotel And Suites
Prominence Hotel Lake Forest
Comfort Suites Lake Forest
Lake Forest Comfort Suites
Hotel Style:
#1 Best Value Hotel in Lake Forest
#3 Romantic Hotel in Lake Forest
#6 Family Hotel in Lake Forest
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Questions & Answers

Here's what travellers have asked, with answers from Prominence Hotel & Suites staff and other travellers.
2 questions
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Prescott, Arizona
5 months ago
Brandon, Mississippi

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Questions? Get answers from Prominence Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back side of motel toward the residential area”
 of 5 bubbles 343artw, 23 Dec 2016 | Read review
“We were on the second floor, with a south facing window. There was no "view', but quiet.”
 of 5 bubbles HeeNalu1969, 17 Oct 2016 | Read review
“Examine room before you unpack.”
 of 5 bubbles J8437AMtomm, 25 Jul 2016 | Read review
“Best place for pet owners! Get the ground floor - so convenient to take pets out.”
 of 5 bubbles melissablack, 19 Jul 2016 | Read review
“A first floor room is very convenient to the fantastic breakfast. :)”
 of 5 bubbles cbhello, 15 Jul 2016 | Read review
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