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Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
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101 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Columbus, Ohio
Reviewed 2 August 2015

There are times that a hotel does something that is just so extraordinary; that it needs a review. The Holiday Inn express in Lathrop California, has impressed me to offer this observation. Upon being checked in by the desk clerk who I truly feel English is their first language; however I could not understand any words she spoke. Who then...

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Helpful?
Thank TomFromWorthington
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear TomFromWorthington, Thank you for taking the time to share your experience with us and being an IHG Rewards Club member. We are pleased to read that you have regarded our rooms to be clean and pool to be excellent. On the other hand, we’re sorry if we fell below your expectation regarding the staff service at check-in. We have...

Pasadena, California
Reviewed 21 July 2015

I like Holiday Inn Express's and if you look at my other reviews -- its rare for me to ding a hotel. But this hotel advertised itself as welcoming pets. So we booked a room at a reasonable rate of $125. Upon arriving -- I was told I would have to pay a $75 non-refundable fee for my dog. That...

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Helpful?
Thank LADuckFan
Erika J, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hi LADuckFan, Thank you for staying at the Holiday Inn Express & Suites of Lathrop. I appreciate you taking the time to write us a review regarding your recent stay. Our hotel is committed to providing our guests with the highest quality services and facilities. It seems that we were not able to execute an exemplary hotel stay because of...

Las Vegas, Nevada
Reviewed 19 July 2015

Stopped here while traveling from Portland to Southern, CA after striking out in Stockton with no prior reservation. Eventually reached this hotel, but not until we encountered problem trying to make a reservation. Called the Hotel and was re-directed to Central Reservation which disconnected my call after 4-5 minutes on hold. Called back, insisted to speak with Mgr who once...

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Helpful?
Thank Claude R
Erika J, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hello Claude R, thank you for taking the time to write us a review regarding your stay at the Holiday Inn Express & Suites. I think there might have been a misunderstanding on which Holiday Inn Express & Suites you have stayed. Unfortunately, our hotel is not located on Hwy 99, we are right on Hwy 5. We all hope...

Deming
Reviewed 8 July 2015 via mobile

Crew and I stayed here for business. A very nice hotel and a very friendly and helpful staff. The hotel was quiet, clean and conveniently located. My room was spacious, clean and the bed was perfect. I would recommend this hotel to anyone who asks.

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Helpful?
Thank Gordon G
Erika J, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Gordon G., Thank you for staying at the Holiday Inn Express & Suites of Lathrop. I appreciate you taking the time to write us a review regarding your stay. I'm glad to know you and your crew enjoyed your stay and found our rooms spacious and clean. Our staff strive to be the best and comments like yours shows...

Reviewed 30 June 2015 via mobile

Ever thing about this trip was disappointing. let's start with check in. When we arrived we were greeted by NO ONE. After waiting several minutes two woman came from the back with their shirts untucked looking extremely unprofessional and seemed rather in a hurry to get us checked in and out of their way. With maintenance history I checked to...

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Helpful?
Thank Roadmasterr
Erika J, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Roadmasterr, Thank you for staying at the Holiday Inn Express & Suites of Lathrop. I appreciate you taking the time to write us a review. Our hotel is committed to providing our guests with the highest quality services and facilities. It seems that we were not able to execute an exemplary hotel stay because of our pool and the...

Reviewed 26 June 2015

Pros: Extremely friendly staff Great location Nice looking rooms and lovely grounds Cons: Noisy AC Difficult to regulate temperature (and it gets HOT in Lathrop) The bed was a bit uncomfortable This hotel is nice, but the A/C kept waking us up everytime it turned on or off. We stayed here for access to the spa, but a large group...

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Helpful?
Thank Jnennimtz
Erika J, Guest Experience Champion at Holiday Inn Express Hotel & Suites, responded to this review

Dear Jnennimtz, Thank you for staying at the Holiday Inn Express & Suites of Lathrop. I appreciate you taking the time to write us a review regarding your recent stay. Our hotel is committed to providing our guests with the highest quality services and facilities. It seems that we were not able to execute an exemplary hotel stay because start...

Reviewed 25 June 2015

Stayed for one night after long drive. Check in was fast but clerk did not acknowledge or thank us for our gold status. Every other holiday inn express has aknowledged it. Pool was thick with green algae , hot tub too. Could have really used a hot tub after 10 hours driving. The biggest thing was they didn't have any...

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Helpful?
Thank Karma C
Erika J, Guest Experience Champion at Holiday Inn Express Hotel & Suites, responded to this review

Dear Karma C, Thank you for staying at the Holiday Inn Express & Suites of Lathrop and for taking the time to write us a review. Please accept our sincere apologies for any inconvenience you have experienced during your stay. The feedback we receive from you enables us to target problem areas. I will forward this review to the appropriate...

Reviewed 1 April 2015 via mobile

I stayed here for one night during a road trip. Room was pretty good, clean and spacious. Morning breakfast with pancakes was good. Only complaint I have is the noice from Joes Travel Plaza but most of it started with trucks takings off in the morning so night was mostly quite. But I should have read other reviews and asked...

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Helpful?
2Thank प्रभदीप  क
Erika J, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for staying at the Holiday Inn Express & Suites of Lathrop and for taking the time to write us a review. I'm glad to know you had a great time during your stay. Please let the front desk know next time you stay in our hotel to put you in the room on the opposite...

Ashburn, Virginia
Reviewed 18 March 2015

HIExpress is a good one. The staff is friendly and attentive. Being right off 99, you can get to a lot of places pretty fast (and avoid the 5). Breakfast is typical HIExpress. Hot and decent. They always have some fruit to grab and the place is kept clean and neat.

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Helpful?
1Thank Tiplady
Erika J, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear tiplady, Thank you for staying at the Holiday Inn Express & Suites of Lathrop and for taking the time to write us a review. I'm glad to know you had a great stay at our hotel. Our staff strive to be the best and comments like yours shows they are achieving their goal. We look forward to seeing you...

South Pole
Reviewed 16 February 2015

Given that this hotel is not in the nicest of areas, it was still a nice place to stay. The staff was very friendly and enjoyable to talk to, the rooms were clean and modernized, and the grounds were well kept. The evening socials with the appetizers are a nice way to unwind at the end of a day of...

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Helpful?
Thank Jerry E

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Room/Suite (22)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Holiday Inn Express Hotel & Suites Lathrop - South Stockton you’ll enjoy a hot tub and indoor pool among the many pleasing amenities our property features. Delight in waking up to complimentary Full Hot Breakfast Buffet with tea and coffee each morning. At our brand new Lathrop hotel, you can work out at a state-of-the-art fitness center. Perfect for work and meetings, you’ll be impressed by our well-equipped Business Center. For your comfort, our Northern California hotel is 100% non-smoking. Our interior corridor hotel is modern, and contemporary with efficient, friendly service and to promote a great night's sleep. Upgraded and de cluttered lobby areas, A Holiday Inn Express signature scent and sound, New exterior lighting and landscaping, New signage with the redesigned logo, All of our Holiday Inn employees recently went through an extensive "Stay Real" training program to ensure guest receive the level of service you expect. Our hotel’s newly enhanced complimentary Express Start® breakfast bar features a full range of breakfast items including a rotation of egg and meat selections, biscuits, yogurt, fruit and the brand’s proprietary cinnamon roll and Smart Roast® coffee. The SimplySmart™ shower incorporates a proprietary Stay Smart™ Kohler showerhead, signature shower curtain with curved rod, upgraded 100 percent cotton terry towels and a custom line of cinnamon-scented bath products. Guests will enjoy the SimplySmart™ bedding collection Refreshed Guest Room New bedding that redefines the look and feel of each guest room with fresh, white triple sheeting and pillows that come in two comfort levels: “soft” and “firm.” An enhanced bathroom that features an improved showerhead offering superior pressure, as well as a signature shower curtain with curved rod and new amenities to deliver a consistent bath experience that feels fresh and contemporary. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 15688 S Harlan Rd, Lathrop, CA 95330-9800
Region: United States > California > Lathrop
Price Range: $168 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Lathrop
Best Western Lathrop
Lathrop Best Western
Best Western Plaza Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North east side of the building is probably the quietest.”
 of 5 bubbles John_BN6946AC, 5 May 2016 | Read review
“Top floor, away from highway and truck wash”
 of 5 bubbles Sunnymom2000, 24 Nov 2015 | Read review
“Avoid 232, it is above the "party room".”
 of 5 bubbles Bacchus1310, 15 Sep 2015 | Read review
“lower numbered rooms are farther away. Air conditioners are screamingly loud, do not expect to talk to some on phone in your room”
 of 5 bubbles TomFromWorthington, 1 Aug 2015 | Read review
“Ground floor very noisy, only floor that allows dogs”
 of 5 bubbles 663karmac, 25 Jun 2015 | Read review
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