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On arrival we were welcomed by very friendly reception staff who got us checked in to our room with the minimum of delay.
The room was of reasonable size and very clean. But the best thing was the bed and bedding. Wonderfully comfortable so much...More
Our room was at 216. Two Queen-sized bed. The property was nice and clean but it is next to the Interstate-5 and a Travel Plaza, so we kept our windows closed due to noise. The room and the property was clean. We had hot breakfast...More
1 Thank Michelle M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 5 October 2016
Dear Michelle M,
Thank you so much for your review of our hotel. We are very pleased to know you had a wonderful stay with us and liked the friendliness of our staff. However, we are sorry if the outside noise affected your stay. Please...More
Room 101, right across the hall from seriously noisy clothes washers and dryers. We spent 2 nights. The front desk staff was rude at best. Check in took forever, okay just over 20 minutes (and I was the only customer.) The cleaning and breakfast staff...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 27 August 2016
Dear BSchurr ,
Thank you for your recent stay with us. I appreciate you taking the time to provide feedback on your experience. We strive to ensure all of our guests needs are met and we are pleased to know that our variety of food,...More
We arrived late and stayed in a double / double room. The room was very nice :clean, good TV and channels, A/C worked well, nice Keurig coffee maker, and nice beds. The staff was very friendly. We bought popsicles at the front desk and watched...More
I found the hotel to be clean, relatively quiet and comfortable. The staff was very friendly and the breakfast was good as well. My issues had to do with the various pieces of equipment.
Only one of the two pass cards worked. I wanted to...More
1 Thank John_BN6946AC
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 22 May 2016
Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to...More