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I stayed in the Marriott Residence Inn at Livermore for a week during a business trip and was quite surprised by the condition of the place, despite looking new.
The suites are small apartments but have obvious signs of little or no maintenance over the...More
Response from Nicole A, Manager at Residence Inn Livermore PleasantonResponded 2 weeks ago
Thank you for taking the time to review your stay with us, ishei34. I'm sorry it wasn't a better experience for you, and that you experienced some maintenance and cleanliness issues during your stay. I will certainly make sure to address these issues with our...More
We chose to stay outside the city so we could be in a family friendly environment and this particular Residence Inn checked the boxes for us.
It is convenient to the freeway but you cannot hear it. The rooms have been newly renovated. I have...More
Response from Nicole A, Manager at Residence Inn Livermore PleasantonResponded 27 July 2017
Thank you for your comments and feedback rwheeler1977. I'm very glad that you and your family enjoyed your stay with us, and thank you for the feedback in regards to our pool safety. We will definitely take that under advisement so we have a safer...More
So I've stayed in a few different Residence Inns in the past. I've always been pleased with their properties and being able to have two bedroom place to stay has been great. Having been so satisfied with other properties, this one was a slight disappointment....More
Response from Nicole A, Manager at Residence Inn Livermore PleasantonResponded 11 July 2017
Thank you OregonJen2013 for staying with us, and for your feedback. I am very sorry that the condition of the room fell below expectations. Our rooms were last renovated about 4 years ago, but we do try to spend time in each room on a...More
When having to book a last minute trip for a co-worker, this was the only hotel in town with rooms available. It's no wonder as they would not even accept company payment even with references! Expecting employees to pay over $1,000 out of pocket is...More
Thank Elizabeth B
Response from Nicole A, Manager at Residence Inn Livermore PleasantonResponded 8 June 2017
Hi Elizabeth B,
Sorry to hear that your co-worker was not able to stay with us due to our hotel policy of not accepting 3rd party credit card authorizations. Unfortunately, due to the amount of credit card fraud we have experienced in the past we...More
We were hesitant when we pulled up to the hotel. The outside areas need a face lift or at least a caring groundskeeper. Spider webs, peeling paint, etc. Luckily once we went into our room, it was clean and cool and just fine. We didn't...More
Thank Lisa O
Response from Nicole A, Manager at Residence Inn Livermore PleasantonResponded 26 May 2017
Hi Lisa O! Thanks for staying with us and for taking the time to review your stay. As being an older Generation 1 Residence Inn, our outside appearance can cause a lot of people to question our hotel and view it negatively, but I'm so...More
US$170 - US$324 (Based on Average Rates for a Standard Room)
#2 Family Hotel in Livermore
Non-Smoking Rooms ,
Number of rooms
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