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Hotel Maya - a DoubleTree by Hilton Hotel

1,813 reviews
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Traveller (844)
Room & Suite (381)
Dining (93)
Overview
  • Excellent51%
  • Very good29%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“warm cookies”(31 reviews)
“queen mary”(444 reviews)
“double tree”(22 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Hotel Maya - a DoubleTree by Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,813)Write a Review
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Show reviews that mention
All reviewswarm cookiesqueen marydouble treefire pitwater viewdowntown long beachbeautiful hotelwater taxifree shuttleacross the bridgelove this hotelpre cruisecarnival cruiseupon checkparking lotshoreline villageconvention center
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341 - 345 of 1,743 reviews
Reviewed 5 December 2016

Have stayed here a few times and always had a great expierence. Will always stay here anytime i am in the area. Food is excellent! Service is great and the people very nice! I highly reccomens this hotel

Review collected in partnership with DoubleTree by Hilton
1  Thank Kevin W
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 12 December 2016

Thanks for the excellent review and glad we are your hotel of choice. Happy Holidays!

Reviewed 4 December 2016

Great hotel, odd location when you first arrive but once you see the view during the day it's actually lovely. I was upgraded to an amazing duplex room, it made a big difference (HH Gold member), well worth a visit.

Review collected in partnership with DoubleTree by Hilton
Thank Martin G
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 5 December 2016

Thanks for your great review and glad you enjoyed the upgrade. Come back soon.

Reviewed 4 December 2016

Parking was $26 a day which I thought was very very high. For 2 nights and parking and taxes my bill was over $500 for a family of four. Other than that the rooms were very nice. Bathroom was very nice. Hardwood floors. Beds were...More

Review collected in partnership with DoubleTree by Hilton
Thank O9713DDpatriciam
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 5 December 2016

Thank you for your comments and feedback. We are glad you liked it despite the price. If you aren't used to California prices especially along the water, it can be a bit surprising but then again, you often get what you pay for. We look...More

Reviewed 3 December 2016

Hotel staff was very friendly and helpful. Great location and surprised they had a shuttle to take you to various restaurants. Lisa our dining waitress was very friendly on suggestions of the menu and where to go

Review collected in partnership with DoubleTree by Hilton
Thank H4142FAmichaelm
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 5 December 2016

Thanks for the Excellent review! Glad you liked the staff as we are very proud of them! Come back soon.

Reviewed 3 December 2016

What a hidden gem! We came back from a cruise and decided to stay an extra day. From the check in to the check out and everything in between was smooth. The restaurant was a bit pricey but had a good happy hour and a...More

Review collected in partnership with DoubleTree by Hilton
Thank amandacS3229FR
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 5 December 2016

Great! Thanks for the amazing review and we are so glad you decided to stay an extra day. Next time skip the cruise and just come hang out with us. See you soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$210 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Long Beach
#3 Luxury Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$210 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Long Beach
#3 Luxury Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (844)
Room & Suite (381)
Dining (93)
Pool & Beach (87)
Amenities (33)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Questions & Answers
Ask a question
nana101
19 December 2017|
Answer
Response from 701LongBeach | Property representative |
Please contact sandy.soto at hotel directly to clarify if you mean room and parking or just parking.
0
Votes
nana101
19 December 2017|
AnswerShow all 3 answers
Response from Chandlergecko | Reviewed this property |
Not sure.... you might call the hotel. They are very accomodating!
0
Votes
Lisa S
16 August 2017|
Answer
Response from Jonathan K | Reviewed this property |
Guests can use the pool free of charge; you'd have to contact the hotel to see if non-guests are able to purchase a day pass.
0
Votes
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12345611
Room Tips
"Rooms with a balcony are lovely"
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"Building 4 looks over the pool and can be a little noisy before 10 PM"
Read review
"wonderful view Queen Mary II"
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"With all the construction take your time to get to the hotel safely."
Read review
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