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Hotel Maya - a DoubleTree by Hilton Hotel

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1,460 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Maya - a DoubleTree by Hilton Hotel
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Showing 1,403: English reviews
Long Beach, United States
Reviewed 2 November 2015

We attended a fundraising affair Sunday and checked in for three nights to celebrate my husband's birthday on Tuesday. Our son and his wife joined us in the Fuego Restaurant on his birthday. We used the free Passport bus to dine and shop in the area.

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Helpful?
Thank William B
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you so much for choosing the Maya for your event and a mini stay-cation. We love that you enjoyed it. Come back soon!

Reviewed 31 October 2015 via mobile

We were on a road trip last year and we were going to be cruising from the Long beach terminal so we were looking for a hotel and found this place by accident. I'm so glad we did. We ended up with a balcony room overlooking the water. They have a tennis court and the fire pits at night were...

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Helpful?
Thank Nchristiansen
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the beautiful review and we are so glad you found us. We no longer have tennis courts as no one used them and we replaced them with a beautiful event space, fire pits, etc. Come back and check it out!

Valdosta, Georgia
Reviewed 29 October 2015

Spent a few nights here and I was quite pleased with the place. It has the look and feel of an older resort / timeshare place that has been converted to a Hilton property. There are several buildings of rooms rather than one central building. My room was quite nice, wood floors, updated look and bathroom. The staff was awesome,...

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Thank wanderingkale
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the lovely review. You did a great job or explaining the hotel and our highlights! I appreciate the comments on the fitness center as it is new and I hadn't heard anything about the air. I will address it immediately. Come back again soon!

San Juan Capistrano, California
Reviewed 29 October 2015

Husband & I were looking for a place to stay so we wouldn't have to drive after celebrating in Long Beach. Wanted something safe, clean, w/views but didn't want to break the bank. We chose this hotel based on other's reviews, it's location, their Mayan theme (we love everything Mayan & travel to the Yucatan most years) and because I'm...

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Thank Iwannago2
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you so much for the very detailed wonderful review. We truly appreciate it and appreciate you choosing to stay at Hotel Maya. Come back soon!

Acworth, United States
Reviewed 28 October 2015

I was in LB for a conference and chose to stay at the Maya instead of the $500/night Hyatt since there was a free shuttle service available- which is awesome by the way! It's basically the same as a free public transportation bus that goes in a big circle around LB for free. The room I stayed in was nice,...

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Helpful?
Thank Alina Y
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the review. We were the first hotel built in Long Beach but went through a transformation in 2009 when we became the Hotel Maya, thus the vintage vibe. We spent 26 million renovating and then another 4 million this year to install new hardwood floors and ac units so everything is fresh and up to date. Glad you...

San Mateo, United States
Reviewed 26 October 2015

Great hotel! Fantastic staff, beautiful views, great outdoor spaces. Spacious rooms. I had 6 rooms for a high school field trip. The rooms were great for 3 people, the bathrooms were clean and everything was well taken care of. Room service replaced pillows quickly and brought breakfast on time. Everything was superb.

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Thank Julia L
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the beautiful review. Come back soon!!!!

Marina del Rey, California
Reviewed 20 October 2015

Despite being a Doubletree by Hilton, I really never felt comfortable here. Yes, the hotel is looking tired (as was the front desk staff) but maybe it’s because the room I received had no view (if offered a cheap upgrade at check in, take it). Maybe it’s because the room had popcorn ceilings or because the room contained warnings about...

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Thank dwalker43
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your feedback in regards to your stay. Your review is an enigma in itself as all of the rooms are newly renovated and all have new AC units. We will follow up to see what is wrong with the ac in your room. The hotel has won several awards most recently top ten boutique hotels in Southern...

Montreal, Canada
Reviewed 19 October 2015

This Hotel is in an ideal location and the staff were very courteous and plesant, and went out of their way to make your stay enjoyable. The air condition was a little noisy but the rest of the experience was very pleasant. Free bus travel to the center on Long beach just out side the Hotel, makes for easy access...

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Thank Robert S
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the wonderful review. We appreciate it and hope to see you back here again.

Waldorf
Reviewed 19 October 2015 via mobile

Very unusual property. Room was roomy, but the bathroom has a sink and no counter space! There is nowhere but a mini shelf, to put anything. Found this very inconvenient, and there was no mirror over desk, so that only left one place to put on makeup. Bag had to sit in the sink! Restaurant service was slow but servers...

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Thank Kelli10440
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great feedback. We have the 4 level stand in the bathroom corner in an effort to add more shelf space but we will evaluate it with our team to see where else we can expand the shelf space. Thanks for sharing with us and comeback soon.

Indianapolis, Indiana
Reviewed 17 October 2015 via mobile

If you are looking to party this is the best hotel for you. It is a loud hotel who hosts parties and weddings. If you are looking for a water view none of the rooms give you a 100% water view its very misleading. They all are set an an angle where from one side people can see right into...

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Thank EliteSports
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the feedback. The guest rooms are in 4 separate buildings laid out along a curving waterfront so every water view is different. Some have a full straight on view while others have more of a half view. As to see the view at check in and as long as there is availability, they will let you choose...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Region: United States > California > Long Beach
Price Range: $241 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Hotels.com, Booking.com, HotelsforEveryone, Orbitz, Travelocity, HotelTravel.com, Odigeo and Jetsetter so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for a room away from the freeway. I don't know that it made a difference because it was still pretty quiet.”
 of 5 bubbles hollys417, 28 Nov 2016 | Read review
“Best views, right off the water and next to everything.”
 of 5 bubbles letois, 9 Nov 2016 | Read review
“Higher floors have better views. Avoid 1st floor.”
  • Balcony and view over the river
  • Sunrise
  • Room from the outside
 of 5 bubbles FrankVanDijk, 31 Oct 2016 | Read review
“Higher floor, harbor view in building 2 or 3”
 of 5 bubbles JoeK841, 30 Oct 2016 | Read review
“Ask for a sea view with balcony”
 of 5 bubbles 905iana, 26 Oct 2016 | Read review
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