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Hotel Maya - a DoubleTree by Hilton Hotel

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1,494 Reviews from our TripAdvisor Community

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Showing 1,437: English reviews
palmdale,california
Reviewed 16 January 2016

Great rooms to see a sunrise over the ocean and the Queen Mary. Nice beech area pool and spa they even had a ping pong table. . Close to down town long beech and all the restaurants also close to the aquarium of the pacific.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jdavidson13
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the awesome review. Come back soon.

long beach, ca, United States
Reviewed 14 January 2016

great property overlooking the harbor. walking distance to the long beach attractions, restaurants, boat harbor, etc. best cookies in town and their home made granola is to die for. friendly staff and nicely decorated rooms.

Review collected in partnership with DoubleTree by Hilton
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Thank Dennis D
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great feedback. I will let the chef know you like his homemade granola! Come back soon.

Reviewed 6 January 2016

This hotel surprised me! It appears to have had a facelift (refurbishment) within the past couple of years and they've done a great job. It's not sterile (like most new hotels these days) and would recommend it to all travellers.

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Helpful?
Thank Krrrristee
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Awesome, we love that we surprised you! Come back soon!

Reviewed 3 January 2016 via mobile

I was planning to attend a conference onboard the Queen Mary. After reading the reviews, I decided against sleeping onboard the Queen Mary and searched for other hotels in the area. I selected the Hotel Maya and very glad I did. Great service, particularly at the front desk and bar, clean room, and decent gym. Good location, close to restaurants...

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Helpful?
Thank al3ts
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your great feedback and we are so glad you decided to stay with us. I apologize though for the one rude desk agent and would love for you to tell me about it at Kristi.allen@Hilton.com so I may address properly. Come back again soon!

Reviewed 30 December 2015

My family stayed here 1 night but parked our car for 5 days. We booked their cruise and parking package and it is the same cost for parking the car in Carnival parking lot. It is walking distance between hotel to the Carnival port and Queen Mary. The hotel also provide shuttle service to and from the cruise port. Hotel...

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Helpful?
Thank PhilipandDaniel
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the good review and feedback. The carnival rate is not always available but when it is, it's a great deal.

San Francisco, United States
Reviewed 29 December 2015

The start to finish was a very nice experience. I would recommend that you advise guests before they unload their bags which building they will be staying at so that bags would only have to be unloaded once upon arrival. Other than the low Kleenex in the box, and the lack of bathroom counter space we enjoyed our stay. We...

Review collected in partnership with DoubleTree by Hilton
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1Thank Tim W
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great feedback. We do try to let guests know to leave their bags in the car is possible until they are check in. I will follow up again with the bellman. Come back soon.

Riverside, California
Reviewed 29 December 2015 via mobile

I've stayed here a few times and intend to be back frequently. This is a very "comfortable" place to stay. The rooms are nice, the grounds are well kept, and the staff is extremely friendly. There are separate recreation and relaxation areas outside of each building, so be sure to check them all out. The walkway along the water is...

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1Thank Kauai-Biz-Traveler
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review and we cant wait to see you back here frequently! Make sure you tell us your room of preference and we will try to get it for you every time.

Monticello, Kentucky
Reviewed 29 December 2015

I enjoyed this very quaint hotel. Our stay was comfortable. The view was very good from our room which was important to me. Beds were comfortable. Someone was having a party during our stay so outside our balcony it was a little noisy but close the patio doors & we rested/slept without disturbance. Service was impeccable & restaurants in the...

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Thank Trenko2
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Well come back soon as we fully renovated this year with all hard wood floors, new AC, windows and doors. We would love to see you again.

Long Beach, United States
Reviewed 28 December 2015

Stayed here for a birthday "get a way" and really enjoyed it. The location was perfect. Walked to the Queen Mary, Ran a beautiful 10 miler along the Long Beach Harbor and loved all the restaurants so close to the hotel. Staff was very welcoming and loved the warm cookie at check in. Room and Balcony were HUGE but the...

Review collected in partnership with DoubleTree by Hilton
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Thank Jenni M
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Happy Birthday! Glad you celebrated with us and had a good time. Come back soon.

Northern CA
Reviewed 28 December 2015

We stayed at the Hotel Maya for one night on Friday, December, 18, 2015. Our room was the balcony-waterview with two beds. My family of four stayed here before we started our 7 day cruise the next day. I booked the hotel directly through the website paying $312 a night (AAA rate) with $24 day for self parking. Free Wi-Fi...

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Thank 2thdoc73
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review and we are glad you liked it. Come back and spend a week with us in the summer and enjoy the waterfront pool and all of the water activities the summer allows. You can learn to sail right from our marina. Happy 2016!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Region: United States > California > Long Beach
Price Range: $291 - $552 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Orbitz, Travelocity, TripOnline SA and Jetsetter so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and other travellers.
23 questions
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Questions? Get answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With this hotel it is water or parking lot.”
 of 5 bubbles marius_281980, 11 Jan 2017 | Read review
“Ask for high floors and a view of the Queen Mary”
 of 5 bubbles 910alanh, 9 Jan 2017 | Read review
“Higher floors have less noise issues. Try a water view for the ultimate in great views!”
 of 5 bubbles 69kristae, 2 Jan 2017 | Read review
“Get the balcony with the waterfront view, if you can”
 of 5 bubbles 87omarh, 12 Dec 2016 | Read review
“I asked for a room away from the freeway. I don't know that it made a difference because it was still pretty quiet.”
 of 5 bubbles hollys417, 28 Nov 2016 | Read review
5 of 5
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