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Hyatt Regency Long Beach

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Traveller (1161)
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Panoramas (12)
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About

#6 of 54 hotels in Long Beach
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Full service hotel with water views from rooms. Walking distance to 100 shops and restaurants. Centrally located for easy travel to Southern California attractions (Disneyland, Knotts Berry Farm, Universal Studios, Aquarium of the Pacific).
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Video game console
Children's television networks
Highchairs available
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Soundproof rooms
Housekeeping
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Harbour View
Family
Languages Spoken
English, Spanish, Chinese, Filipino
Hotel links
Special Offer:Park and Play
4,239Reviews67Q+A100Room tips
Traveller rating
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Management_Professor wrote a review Yesterday
Boston, Massachusetts2 contributions
I recently stayed at the Hyatt Regency Long Beach, and unfortunately, my experience was far from satisfactory, culminating in unnecessary stress and frustration due to significant issues with billing and guest management. First and foremost, an alarming ~$600 was erroneously deducted from my bank account over two days, despite my immediate complaints following the first deduction. The initial response from the staff was a series of “I don’t knows,” which was not only unhelpful but also added to my growing concern. When escalated, the manager attributed this to a “system error,” stating the system failed to recognize my prepayment due to the use of a different credit card for incidentals. This explanation is perplexing and unacceptable, considering the hotel’s policy of not issuing room keys without full payment confirmation. It’s been days, and the ~$600 deducted in error has yet to be returned to my account. This incident reflects poorly on both the competence of your management and systems and the reliability of your financial transactions, which caused me a significant inconvenience. I had paid in advance for my room and a separate $87 resort fee at check-in. Thus, it is disheartening to see such a lapse in basic financial handling and customer service, as well as a lack of urgency and remorse. While I appreciate that errors can occur, the lack of prompt and effective resolution is deeply troubling. This situation highlights a critical need for the Hyatt Regency Long Beach to: 1. Overhaul your payment and booking systems to prevent such errors. 2. Invest in executive training for your staff to handle such situations with the urgency and professionalism they demand. 3. Ensure that guests’ funds are managed responsibly and ethically. I would like to acknowledge Jeremy at the front desk for his professionalism and assistance during my stay. His efforts were a lone bright spot in an otherwise challenging experience. For that reason, this review of the Hyatt Regency Long Beach is not much worse. The property is also centrally located. But, my ability to rest and prepare for a critical conference was severely hampered by the presence of loud, rowdy teenagers on my floor—and this persisted for three consecutive nights, which further exemplifies a broader issue of guest management and the enforcement of policies to ensure all guests enjoy a peaceful stay. The key didn’t work in the elevator, so anyone was able to go up to guest floors. Many of us comme
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ayana wrote a review Apr 2022
Charlotte, North Carolina5 contributions7 helpful votes
Hotel's Favourite
Great Stay!!!!! The view was amazing and it was close to all the downtown areas. I was shocked there was a CVS vending machine and I have never seen that in a hotel. I loved that option and I purchased something..lol
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Stacy Filia, Owner at Hyatt Regency Long Beach
Responded 2 May 2022
We are happy to hear that you had a great stay with us. We hope to see you again soon. Warm regards, Stacy F. Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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angelaL5965AT wrote a review 17 Mar
1 contribution
Beds and pillows were extremely comfortable, and housekeeping came daily which was shocking given the location being in SO CA. All other hotels I have stayed in since covid - housekeeping doesn't come during your stay. Short staffed, covid 'protocols', etc. I was staying here on business so long days and late evenings entertaining clients and coming back all I wanted to do was crash.... but the hotel was swarming with HS teenagers (thousands of them!!!) which were running around halls and lobby screaming and not paying attention to where they were walking (or running) by other patrons.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MpegW wrote a review 17 Mar
Lubbock, Texas7 contributions1 helpful vote
There are many other choices with much better rates. We paid for the location not realizing that there are no nice restaurants in the hotel. Only counter ordering. We would not stay here again. Do not recommend.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lisa Arias, Owner at Hyatt Regency Long Beach
Responded 2 days ago
Thank you for taking the time to share your experience with us all. There is a breakfast buffet every Saturday and Sunday morning in Tides restaurant as we have heard from our guests that they would like to sit down for breakfast and explore Long Beach or jump on a cruise ship or venture off to Universal Studios, Disneyland, Getty Studios, Dodger Stadium or Hollywood. Long Beach is so central to all that sunny So Cal has to offer. Lisa Arias, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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emelysanchez86 wrote a review 16 Mar
Georgetown, Texas1 contribution
Comfortable stay for a one nighter before heading out the next morning on our cruise. Very accommodating even with our late checkin. Kid friendly and used our credit for a small breakfast to hold kids over.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lisa Arias, Owner at Hyatt Regency Long Beach
Responded 2 days ago
Delighted to hear that Hyatt Regency Long Beach was a great first step before your family cruise. Long Beach has so many wonderful adventures for children with the Aquarium of the Pacific, Whale Watching Harbor Cruises and fishing excursions over to Catalina Island. Enjoy the adventure of travel with children - amazing education. Thank you for taking your time to share your experience and staying with us in Long Beach. Lisa Arias, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Johnson F wrote a review 16 Mar
Toronto, Canada2 contributions
Attention cruisers! My partner and I stayed here before our Carnival Cruise in March. The hotel is minutes away from the port. You can walk to many restaurants and the beach. As travellers without a car, this hotel was a great location for us. The hotel was very clean and breakfast is available. However, we decided to walk to a local breakfast place before our cruise. I would stay here again.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lisa Arias, Owner at Hyatt Regency Long Beach
Responded 2 days ago
Delighted to hear of your pre-cruise experience with us at Hyatt in Long Beach. Thank you so much for taking your time to share all that can explored in one day. Truly appreciate you sharing how clean the hotel is as our team takes great pride in their efforts to provide excellent hospitality. The Market serves fresh, made-to-order breakfast while there are great local breakfast spots within walking distance such as the Breakfast Bar. Safe travels and keep enjoying the adventures of travel. Lisa Arias, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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darrenrose2024 wrote a review 14 Mar
Fresno, California1 contribution
Stayed there for a conference and the service, room, and property exceeded my expectations. The hotel is centrally located and has a small lake with a walking path. The area was safe, clean, and had access to restaurants and the pier and waterfront.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lisa Arias, Owner at Hyatt Regency Long Beach
Responded 2 days ago
Darren, thank you for sharing your experience in both rating and comments. Your comments express a "Great" experience while your rating says differently. Would welcome an opportunity to learn more about the differences. lisa.arias@hyatt.com. Lisa Arias, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arion R wrote a review 13 Mar
2 contributions1 helpful vote
In all transparency we have been extremely loyal to the Hilton brand over the past few years. Our most recent stay at the Hyatt in Long Beach may have swayed our thoughts and opinions about things. We booked what we believed to be an amazing room with our Hyatt points as we needed a getaway to handle business meetings and recover from some family happenings... just needed a getaway. The suite that we were blessed with was quite emotional for us to be perfectly honest. It gave us an opportunity for gratitude, it created a release of emotions, it created room for us to dream.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lisa Arias, Owner at Hyatt Regency Long Beach
Responded 2 days ago
Arion, Above & Beyond, thank you so much for sharing your experience with us. At Hyatt our purpose is that "we care for people so that they can be their best." It sounds like through your experience that you were able to leave our hotel in being your best. Gratitude is so wonderful to feel, receive and give. We welcome you to our beautiful city of Long Beach and appreciate that you selected Hyatt Regency. Hope you will take advantage of all that World of Hyatt has to offer around the globe for all of your travel. Lisa Arias, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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chsskak wrote a review 12 Mar
Texas Gulf Coast, Texas1 contribution
I’ve been in retail for over 25 years. I could never give the same customer service to the customers as your employee did to us. Actions speak volume. If I tell you the room will be ready and give a time then it should be ready. But when she found out I was calling another Hotel to check on rooms then OH Wow my room was ready. Maybe have that employee learn some proper etiquette towards your customers because she does need some training.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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anabel v wrote a review 11 Mar
1 contribution
Room was clean and staff was friendly. Food at the market area and bar was very good. The club sandwich was a good meal. They offer valet parking service which is very convenient. The view from our room was exceptional overlooking the Bay Area. Very spacious and innovative hotel experience.
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Valet parking available, pool, gym, bar/restaurant
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lisa Arias, Owner at Hyatt Regency Long Beach
Responded 2 days ago
Anabel, thank you for taking your time to share your experience with us. We appreciate that you selected Hyatt Regency for your stay in Long Beach. Long Beach has so much to offer in views and adventure. Looking forward to having you return. Lisa Arias, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Long Beach area.
PRICE RANGE
S$313 - S$559 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency long beach hotel long beach, hyatt long beach
LOCATION
United StatesCaliforniaLong Beach
NUMBER OF ROOMS
528
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HYATT REGENCY LONG BEACH: UPDATED 2024 Hotel Reviews, Price Comparison and 1,914 Photos (CA) - Tripadvisor

Frequently Asked Questions about Hyatt Regency Long Beach
Which popular attractions are close to Hyatt Regency Long Beach?
Nearby attractions include Aquarium of the Pacific (0.3 km), Shoreline Village (0.3 km), and Long Beach Convention & Entertainment Center (0.4 km).
What are some of the property amenities at Hyatt Regency Long Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Long Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Long Beach?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Hyatt Regency Long Beach?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hyatt Regency Long Beach?
Conveniently located restaurants include Bubba Gump Shrimp Co., Parkers' Lighthouse, and Yard House.
Are there opportunities to exercise at Hyatt Regency Long Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hyatt Regency Long Beach located near the city centre?
Yes, it is 0.4 km away from the centre of Long Beach.
Are any cleaning services offered at Hyatt Regency Long Beach?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Long Beach?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Regency Long Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.