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Extended Stay America - Los Angeles - Long Beach Airport

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Traveller (26)
Room & Suite (28)
Dining (1)
Overview
  • Excellent28%
  • Very good20%
  • Average12%
  • Poor21%
  • Terrible19%
Travellers talk about
“laundry room”(3 reviews)
“budget hotel”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (146)
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All reviewslaundry roomlong beach airportbudget hotelhome away from homeroom was comfortable and cleanfull kitchenfree wificomplimentary breakfastexcellent staylos angelessadie
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11 - 15 of 142 reviews
Reviewed 1 August 2017

On arrival to room 105 found used bar of soap on bath counter and a bobby pin on the floor in the middle of the room. No water glasses or tv remote. Front desk gave another remote but it didn't work. At bedtime discovered one...More

Review collected in partnership with Extended Stay
Thank 296deborahf
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Long Beach AirportResponded 2 August 2017

Deborah, we're truly sorry your room was not in the spotless condition it should have been when you arrived. Your feedback is invaluable and highlights the areas that need attention. Your review will be taken as a tool to ensure that all procedures within our...More

Reviewed 29 July 2017

The shower didn't work at all and no maintenance person was on duty at night. There was no wake-up call service. The "grab and go" breakfast was paltry. The manager did give me a 25% reduction on my room as a result of the shower...More

Review collected in partnership with Extended Stay
Thank stephenfC7022TG
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Long Beach AirportResponded 30 July 2017

Stephen, it is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what...More

Reviewed 27 July 2017

Pet hair everywhere including kitchen counters and all corners of floors. They call a granola bar with black coffee breakfast! You have to "purchase" plates, silverware etc if you want an equipped kitchen.More

Review collected in partnership with Extended Stay
Thank coletted886
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Long Beach AirportResponded 28 July 2017

I apologize that we failed to provide you an exceptional stay. We would like to inform you that to ensure cleanliness of kitchenware and as per our brand standards, these items are available at the front desk and our team gladly delivers them upon request....More

Reviewed 25 July 2017

The workers were great. It was the room it self that was gross. Fan had not been cleaned in probably a year. Beds were terrible and couch bed omg was probably 50 years old total springs. And there were no sheets it was just a...More

Review collected in partnership with Extended Stay
Thank kristic779
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Long Beach AirportResponded 25 July 2017

Kristi, thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. My staff and I are...More

Reviewed 24 July 2017

Needed a night near a training event, was happy to find one with a kitchen without the high price tag of others in the area. The staff were friendly and responsive every time to my numerable requests.More

Review collected in partnership with Extended Stay
Thank leetP9469MJ
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Long Beach AirportResponded 25 July 2017

Thank you for sharing your positive feedback about Extended Stay America - Los Angeles - Long Beach Airport. We are pleased to know you were impressed not only with our courteous associates and the kitchenette in your room but also with the value we offer....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$118 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$118 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (26)
Room & Suite (28)
Dining (1)
Questions & Answers
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ramona k
21 December 2014|
Answer
Response from Nadia H | Property representative |
Hello, No we don't have a room that can accommodate more that 4 people. I would suggest you get 2 rooms. Thank you, Nadia
0
Votes
Richard S
8 November 2014|
Answer
Response from Nadia H | Property representative |
Hello and thank you for your interest in our hotel! We do not offer on site parking for cruises. I am sorry! We offer free parkig while staying with us. Let us know if you have any questions! Thank you, Nadia
0
Votes
Room Tips
"Treat you dog with flea meds before you come here!"
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"Dont waste you time"
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"Stay somewhere else."
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"Go elsewhere. There is a Marriot Residents next door."
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