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Kuthar Palace Heritage Resort

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36 Reviews from our TripAdvisor Community

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Showing 36: English reviews
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New Delhi, India
Reviewed 26 August 2016 via mobile

It's a very nice place to stay near kasauli. The rooms were spacious n clean . Foods provided was good n delicious . Surely a wonderful place to stay with friends n family. The view was so mesmerizing n was very peaceful. Had a grt time would like to visit again. Thanks Mr Abhishek for wonderful hospitality.

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Helpful?
Thank Sandeep_K2600
Chandigarh, India
Reviewed 8 August 2016 via mobile

As I said, in my kuthar fort review, that we wanted to see the gorkha fort but landed up here. We saw the kuthar fort( pls read seperately) which is in the vicinity and then came for a bite to this place. From outside the place looks very presentable. But on going to the dining hall we were not very...

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Thank preetikunaal
Reviewed 26 July 2016

Its always a memorable trip with the family and it become awesome when you get homely atmosphere in unknown place , I must say Kuthar Palace Resort have something which make you feel relaxed either it's staff who always smile and ready help you, ambience which actually realise you that yes you can see clear sky which is not possible...

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Thank Yogesh2516
National Capital Territory of Delhi, India
Reviewed 25 June 2016 via mobile

Horrible food .horrible service horrible staff..A big no no to this place..They have ruined the beautiful property by keeping horrible staff...really had a bad experience ..They don't talk politely even...All kids activities shown on net was not there ...only posted the beautiful pics ..didn't mention about their staff & service

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Helpful?
Thank Deepali V
HeritageKuthar, Owner at Kuthar Palace Heritage Resort, responded to this review

Dear Madam, Thanks for your review. Accept our serious apology for the inconvenience. We sincerely worried and collecting information for last month. We surely do an impropriate action to the concerned person or even department. We insure you to serve excellence for all your coming vacation with us. Wish you surely allow us to serve again. Thanks and Regards

Reviewed 21 June 2016 via mobile

Most horrible resort to go it has no facilities for tourists and what so ever they say about the facilities is a big lie it was my worst stay experience ever. The pool was filthy and there was nothing such as spa etc. as promised to be

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1Thank Girish M
HeritageKuthar, Guest Relations Manager at Kuthar Palace Heritage Resort, responded to this review

Dear Sir , We are very thankfull for your feedback. We are very keen to serve excellence to our guest. Please accept our apology for the inconvenience please note we don't have SPA facility and it's also mentioned on our website. Our Swimming pool is temperature Controlled which is solar heated too which is an step towards to save electricity....

Reviewed 19 June 2016 via mobile

The hotel was nothing like it was advertised. Poor service, rude staff, and a poorly built property. A horrible experience in which experienced first hand how bad the service can be in a hotel. The indoor heated swimming pool was a joke. The food was horrible. The bathrooms were watery all the time and the staff simply did not care....

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Thank Anirudh C
HeritageKuthar, Owner at Kuthar Palace Heritage Resort, responded to this review

Dear Sir We are thankful for your feedback. Please accept our apology for the inconvenience. We are taking your feedback on a very serious note and surely do our best to satisfy you in your upcoming stay with us.

New Delhi, India
Reviewed 15 June 2016 via mobile

We were a group of 22 booked into this property for a duration of 5 nights- a family reunion. The list of problems in this property are endless, and the incompetent staff is the final nail in the coffin. The property is situated in the middle of no where. Usually, you expect excellent in-house activities and services at such places....

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Thank Aditya2487
HeritageKuthar, Owner at Kuthar Palace Heritage Resort, responded to this review

Dear Sir / Madam. Kuthar Palace Resort Management is thankfull for your feedback. Please accept a serious apology for the inconvenience. We are collecting all the information and assure you for an appropriate action if required. We are very much serious for the guest relationship and we only put those on the job who understand Hospitality completly. If we would...

Jaipur, India
Reviewed 14 June 2016 via mobile

Never in my life have I ever had such a bad experience .to start with , the staff was ill mannered and impolite,pathetic room service ,certain areas smelled like trash and faecal matter like the bar which was empty,the towels were either used ,dirty or had patches of hair on them , the food was stale.the whole place was a...

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Thank vedikaaa
HeritageKuthar, Guest Relations Manager at Kuthar Palace Heritage Resort, responded to this review

Dear Madam, Thankyou for your feedback, we are very much concerned on the clearness in the Resort hence if you find is not up to the mark which awake us , we surely assure you for the best of the clearness for your upcoming stay with us. We are also collecting information for the inconvenience which is caused and surely...

Gurgaon
Reviewed 13 June 2016 via mobile

It so happened that the climate in Delhi NCR was too hot and not bearable, hence decided to take a small vacation in Himachal and enjoy the weather. We wanted to have a peaceful and calm place. Searching the internet I got to know this place named Kuthar, it's actually a village with hardly 100 families. This village happened to...

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Helpful?
Thank cbm254
HeritageKuthar, Manager at Kuthar Palace Heritage Resort, responded to this review

Dear Sir , Thanks for your review. We Kuthar Palace Management will surely work out on your feedback and surely do our best . Looking forward for your visit again. Thanks and Best Regards Abhishek Kumar Tiwari

New Delhi, India
Reviewed 8 June 2016

The Hotel desperately needs professional advice and training as the organisation is non existent and the service levels are poor. The staff runs around to provide service but because of any standard procedures and protocols the service levels are abysmal.

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Thank AlokIISPL
HeritageKuthar, Owner at Kuthar Palace Heritage Resort, responded to this review

Dear Sir / Madam, Thanks for your feedback. We are very much concerned for the services. We are taking your feedback on an very serious note and surely assure you for an appropriate action. Assure you for the best experience for your upcoming stay with us.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Kuthar palace ,is a royal heritage resort that extends from a truly forested mountain spur to the deep view of Shimla valley right in the heart of kasauli hills. It offers a perfect way to experience the palatial treasures of Kasauli range, and is reachable in just 2hr by car from Chandigarh Airport and is hardly 15 kilometers from the famous hill station kasauli. Being in vicinity of world famous historical Kuthar Fort, the palace is tastefully decorated with arches, Colonnades, pillars, heavenly temples, beautiful interiors and wooden carved ceilings. It is an ideal place for leisure, recreation, family reunions, a bit of adventure, romance and even for organizing corporate meets. The amenities we have are as below:- · Restaurant · BAR · Swimming Pool ( temperature Controlled 1st of its Kind in Kasauli Hills) · Roof Top party Lounge · Activity /Games Rooms · Party Law. ... more   less 

Additional Information about Kuthar Palace Heritage Resort

Address: Kuthar Teh-Kausali | Kasauli, Kuthar 173206, India
Region: India > Himachal Pradesh > Kuthar
Price Range: $122 - $126 (Based on Average Rates for a Standard Room)
Number of rooms: 14
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Questions & Answers

Here's what travellers have asked, with answers from Kuthar Palace Heritage Resort staff and other travellers.
2 questions
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New Delhi, India

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Questions? Get answers from Kuthar Palace Heritage Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Valley facing view”
 of 5 bubbles 362sangeetab, 20 Apr 2016 | Read review
“Rooms facing Kuthar Fort or valley would be better.”
 of 5 bubbles RAJENDRA884, 10 Oct 2015 | Read review
“second floor rooms have the best view”
 of 5 bubbles PAWANAHUJA, 8 Oct 2015 | Read review
“dont choose..just run”
 of 5 bubbles sameershekhawat27, 19 Sep 2015 | Read review
“I would suggest facing the hills to catch the morning sun”
  • Pomegranate Tree
  • Catching the morning sun
 of 5 bubbles Yezdee, 29 May 2015 | Read review
5 of 5