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Residence Inn Palo Alto Los Altos

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Traveller (36)
Room & Suite (29)
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Ratings and reviews
GreenPartner
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“palo alto”(27 reviews)
“long stay”(6 reviews)
“living area”(5 reviews)
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What's included
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair Access
Business Centre
Dry Cleaning
3 Star Hotel
Offers from Residence Inn Palo Alto Los Altos
Special Offer: Member Rates
Hotel packages
Hotel deals
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Location and contact
4460 El Camino Real, Los Altos, CA 94022-1003
Hotel website
17.3 km to Mineta San Jose Intl Airport
32 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (185)
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177 results
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74
79
14
5
5
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74
79
14
5
5
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All reviewspalo altolong stayliving areawhole foodssilicon valleygreat place to stayfree breakfastmain buildinglong termcomfortable layoutan extended staysmall poolhotel buffetahead of timequiet corneronly complaintrestaurants within walking distance
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1 - 5 of 177 reviews
Reviewed 2 weeks ago via mobile

The housekeeping is barely nonexistent. The room is dirty and when you ask for clean towels or just to pick up the garbage it takes forever for the employees to come. They don’t even change the sheets of the bed even if you have been...More

Thank marizhayes
Response from Amelia A, General Manager at Residence Inn Palo Alto Los AltosResponded 2 weeks ago

Dear Marizhayes, I sincerely apologize that we did not meet your expectations. Your recent experience has been addressed with the team to further improve our services. We hope to welcome you back should your future travels take you back to the Bay Area. Take care,...More

Reviewed 11 June 2018

I stayed here July 2017- end of September 2017 for work. I travel 100% for work. I always call ahead and ask for the top floor of whatever hotel I am in. This did not happen. Next day I was moved, but then they moved...More

Thank 827sms
Reviewed 11 June 2018 via mobile

Arriving after 17 hours and being told I had to pay 17usd for parking over a 300 usd rate x day ... this is stupid and made me feel not welcome. The room was big but they never replaced the linen nor the shampoo or...More

Thank the_expert_traveler
Reviewed 13 March 2018 via mobile

I’ve travelled across the US a lot but I’ve yet to experience a better stay than this place. The check in team and waiting staff were very friendly and professional, the room was white glove clean with good amenities. Whilst without a restaurant they do...More

Thank Y2KLA
Response from Charmie R, Manager at Residence Inn Palo Alto Los AltosResponded 22 March 2018

Dear Y2KLA, thank you SO much for taking the time to share your valuable feedback! We sincerely appreciate your rating and praises. We will certainly share this with our team! We look forward to welcoming you back when you're in Los Altos!

Reviewed 21 January 2018 via mobile

I stay here often when I travel for work. This hotel has everything needed for a quick overnight stay. It’s clean and the staff is nice. Walking distance to restaurants. One issue is that it always takes forever for my Marriott point to hit my...More

Thank Angie R
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Tennis Court
Outdoor pool
Details
Price range
US$152 - US$855 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$152 - US$855 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (36)
Room & Suite (29)
Dining (3)
Pool & Beach (2)
Questions & Answers
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Charles M
4 December 2015|
AnswerShow all 3 answers
Response from Valerie E | Reviewed this property |
The Counter on El Camino and San Antonio Road has excellent burgers (beef, bison, turkey, tuna or vegetarian). Pompeii in downtown Los Altos had very good Italian food. Togos (further down El Camino towards Mountain View... More
0
Votes
Room Tips
"3rd floor is probably quieter. I think first floor rooms off parking lot would be noisy."
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"Ask for upper floor room to minimize noise level from room above."
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"facing sunlight - if that's an important factor"
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"On the court yard side is very good."
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