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Residence Inn Palo Alto Los Altos

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157 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Raleigh, North Carolina
Reviewed 28 July 2014

I'm frequently in Palo Alto on business, and this Residence Inn and the Marriott Courtyard right down the street are my best places to stay. Close to the San Jose airport. Underground parking is easy, check-in is fast and good, quiet, clean they always have Wall Street Journals in the lobby in the a.m., the fitness facility is acceptable. The...

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Helpful?
Thank Tracy S
Hanford
Reviewed 11 July 2014

The staff is extremely helpful and very friendly. The room is clean and the area is a little bit away from the street so noise isn't a problem at all. The complimentary breakfast is really good they serve eggs, potato's and all the other basic breakfast items in the morning. Safeway is down the street and there's also a very...

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Thank Timmyte93
Charlotte, North Carolina
Reviewed 17 June 2014

We used this hotel during Stanford U commencement weekend. Of course this is the hotel's busiest time of the year and rates were fairly high. Our two bedroom suite was on the 1st floor. In addition to basic room accommodations, the suite included dishwasher, range with oven, microwave, lounging area and gas fire place. While the rooms were clean and...

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1Thank TravelingDishman
Thane, Maharashtra, India
Reviewed 21 May 2014

Location; Close to Palo Alto major technology campuses and at about 1 mile drive. Rooms and Service: All modern amenities are available. They also provide you with full functional kitchen area ideal for long stay and families. Ample parking available. Breakfast has decent spread with fresh items on the menu Value for money Would probably rate on the expensive side...

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Thank AbhijitKhatu
Reviewed 6 May 2014

I've stayed here many times and the staff are the nicest people. Everytime you walk into the hotel, they greet you and ask what exciting things you've done today and are sincerely interested in the restaurants and events of the day. The breakfast staff are so efficient, cleaning your table when you get up to get seconds and always greeting...

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1Thank 752elisas
Cambria, California
Reviewed 25 April 2014

Like all Marriott owned or managed properties, this Residence Inn scores high on my checklist for "return visits." Yes, it is undergoing upgrading (during business hours) which will be beneficial for the long term. "Management Reception" from 6-9 p.m. is included---light meal including mid-quality wine which staff refills at your table without asking. Breakfast buffet is not cooked to order...

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Thank Cambriariter
Washington DC, District of Columbia
Reviewed 20 April 2014

That was the reaction of my 6 year-old when we arrived at the Residence Inn and it about summed up our stay. The garage and elevator were smelly and unclean so we had a terrible first impression. In April, the hotel was undergoing a lot of construction so our ground floor room seemed especially awful. In the end, the room...

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Thank CapCityTravelers
Evelyn B, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback on your recent stay with us. I am sorry to hear that we did not make a good impression on you, especially with your 6 year old child. I have addressed the issue with our staff so we can monitor our public areas more closely, especially during...

Kaaawa, Hawaii
Reviewed 6 April 2014

We picked the Residence Inn for its location, close to a family gathering we were attending. It was a very pleasant surprise. The recently decorated room is much larger than most comparably priced hotels and includes a kitchen with microwave, full-size refrigerator, and even a dishwasher. Check-in was quick and easy. Basic wireless or wired internet is free. Marriott gold...

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2Thank iLind
Ohio City, Colorado
Reviewed 25 March 2014

This is a very convenient location in Los Altos but is set back from the road so it is rather quiet. They have a great little pool area and barbecue area as well. What makes this place great though is the staff. I've never had a request turned down and they go out of there way to accomodate you.

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1Thank jskyler
Westerville, Ohio
Reviewed 16 March 2014

I have stayed at the Residence Inn many times as my company is in Palo Alto and I go there once a month. Generally a very reliable hotel with friendly staff, good beds, and comfortable rooms. Consistency is good, and the evening "Happy Hour" with some basic food is appreciated.

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Thank tmackay

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Residence Inn Palo Alto Los Altos

Address: 4460 El Camino Real, Los Altos, CA 94022-1003
Region: United States > California > Los Altos
Price Range: $179 - $607 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Palo Alto Los Altos 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Residence Inn Palo Alto Los Altos Hotel Los Altos
Residence Inn Los Altos
Los Altos Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Palo Alto Los Altos staff and other travellers.
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Questions? Get answers from Residence Inn Palo Alto Los Altos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are concerned about security, ask for the main building.”
 of 5 bubbles BK-1K, 4 Dec 2016 | Read review
“Our room was in the back of the property and had a great view of tall trees outside out windows. 2nd floor.”
 of 5 bubbles grandoldgirlb, 28 Nov 2016 | Read review
“If you are parking go for a room in the building over the car park.”
 of 5 bubbles omark660, 26 Aug 2016 | Read review
“Plan for a daily charge for parking. The spots in the lot fill up quickly; use the underground parking garage safe - and convenient.”
 of 5 bubbles valleyfalls2016, 21 Aug 2016 | Read review
“Request a room across from check in. Hotel has weird lay out and better to park in garage with elevator access to room.”
 of 5 bubbles beverlyd226, 4 May 2016 | Read review
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