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Four Points by Sheraton Los Angeles International Airport

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Four Points by Sheraton Los Angeles International Airport
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3,077 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Los Angeles International Airport
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Showing 2,739: English reviews
University Place, Washington
Reviewed 7 April 2013

Stayed here in April 2013 with my wife and two teenage kids the night before an early flight at LAX. The hotel is located very close to LAX and some car rental lots, and offers a 24/7 free shuttle to LAX. Parking is $19 a night. We got a good, nonrefundable, internet rate of $85 ($98 with tax), so we...

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Helpful?
Thank JFTD
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for taking the time to write a review. Just a couple of things...while there is only one package of caffeinated coffee in the room we do have free coffee in the lobby for a couple of hours in the morning as well as a coffee bar with expressos, lattes, etc. The Bar offers 16 flat screens with more...

Reviewed 6 April 2013

the hotel is located in a good place . The rooms are avarage around 3star but def not 4 free coffee is good in room. the only downpour with this place is the breakfast and thts def 2star type all bunged in the buffet contains no real variety or taste the coffee servered is cold and bad , not worth...

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Helpful?
Thank disney786
Ridgefield, CT
Reviewed 6 April 2013 via mobile

I am an Gold member with SPG and though I support the brand this hotel will not be on my list of places to stay at near LAX. The staff is very nice and my comment is not a reflection of their quality of service and attention to the client. There is one thing I will recommend if you ever...

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Helpful?
Thank Javier Ander Z
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

It's funny how every detail counts in our product and service delivery. Even with good quality service and attention to the client, one salad that we don't like and the stay is ruined. I've eaten the Chinese Chicken Salad and found it pretty good. That said, we'll go back and look at the preparation, dressing and consistency. We don't want...

Las Vegas
Reviewed 5 April 2013

The visit was pleasant, nice and simple. The staff, at check-in, needs to explain parking procedures. We were not informed that parking fees applied to guest. No big deal, as we paid, but for future consideration, this needs to happen.

Review collected in partnership with Easytobook.com
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Helpful?
Thank Carl B
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Honest, Uncomplicated, Comfort...It seems to me that if it isn't simple it's wrong. Thank you for the kind review. Regarding parking, we do charge $19 a day for overnight guests. To the best of my knowledge this is the lowest in the area for a contiguous lot. We do document it pretty well on the website, but I'm sure we...

Bedfordshire
Reviewed 5 April 2013

We stayed there for 1 night after arriving from the UK. As the name Sheraton was used to describe this hotel we foolishly thought it would be of a reasonable standard, how wrong can you be? The insulation under the hand basin was falling of and was filthy dirty, can you believe there was no toilet roll holder and there...

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Helpful?
Thank DelboyBedfordshire
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Yikes! Its incredible to me that we could have rented a room without a toilet paper holder. Where does the housekeeper put the toilet paper and how is the room not left in dirty status by the housekeeper or the room inspector? I'm in the process of trying to sort out who you spoke with and why we didn't get...

Los Angeles, California
Reviewed 4 April 2013

Great hotel. Excellent location. Very close to airport. Ideal for staying when catching a late flight. Lobby is very nice looking. Didnt stay there long enough to check out hotel restuarants but food ordered for dinner (room service) was lovely. Only downside was that the bath in the bathroom was in need of a renovation. Definatley reccommend this hotel tho.

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Helpful?
Thank cyptrip
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for the nice comments! I'm glad you enjoyed your stay and I hope you will stay longer next time. Best!!! Phil

Indianapolis, USA
Reviewed 3 April 2013

We stayed here due to a flight cancellation and were fortunate to be given a special rate coupon by our airline. When we called the hotel, the reservations agent quoted us a higher rate; however, the front desk person quickly acknowledged the "distressed flyer" coupon. We were impressed with the attention at the front desk, in spite of the long...

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Helpful?
Thank acetraveler76
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

While I can't say that as a team we're satisfied with the 3-Star review rating...it sounds like you had a pretty good stay. Being stranded by your airline is no fun at all; I know from experience. And it is a bit of a crap shoot whether you end up in a good hotel or not. I'm super glad we...

Stratford, Canada
Reviewed 3 April 2013

Found this place thru Hotwire, and it's the best place for the price to date. Great, free airport pickup, and available late checkout ($40 fee) was a bonus. Room was quiet and comfortable and pool deck was a great place to relax. Staff were professional and shuttle drivers were outstanding.

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1Thank IMPEI
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for the kind words. The positive reinforcement sure goes a long way with the staff. Take a look at our website for the 24 Hour Check-In/Check-Out option. This may save you some money on the late check-out in the future...depending on what time you check-in. Safe travels! Phil GM

La Ceja, Antioquia, Colombia
Reviewed 1 April 2013

I had a layover at LAX and selected this property based on price and the Sheraton name. I would stay there again if I just needed a place to rest my head for one night and it was the lowest price. It would not be my choice for an extended stay. First, I will say that the staff was friendly...

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Helpful?
Thank Coolcoil
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for the really thorough and constructive review. We need to stash some candy and snacks behind the Front Desk for early departers! Candidly some of the areas that make us a good multiple night option were areas that you didn't get to. Brewster's Beererie is outstanding for beverages, sports on TV and comaraderie. The pool deck is large,...

Oakland, California
Reviewed 1 April 2013

Accommodations were impressive, especially given it was an airport hotel. Really appreciated the extremely helpful staff - especially Cameron! The lobby area was nice, the room was very clean and though a little small, the bathroom was equally well appointed. The location is great, making for easy transport to airport and close to freeways, etc. Much nicer than expected given...

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Helpful?
Thank Wayne R
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for the kind words! I'm really glad that you enjoyed your stay. We absolutely look forward to welcoming you back. Best!!! Phil GM

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our LAX Hotel is conveniently located near the airport for quick access before and after your flight. Four Points Los Angeles Airport Hotel offers shuttle service to and from the airport. ... more   less 

Additional Information about Four Points by Sheraton Los Angeles International Airport

Address: 9750 Airport Blvd, Los Angeles, CA 90045
Region: United States > California > Los Angeles > Westside
Price Range: $195 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
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Also Known As:
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
4 Points By Sheraton Los Angeles International Airport
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton
Hotel Style:
#78 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Los Angeles International Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Los Angeles International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that faces the southside. They are quieter.”
 of 5 bubbles Kauaidudette, 13 Mar 2017 | Read review
“Ask for a room that does not face Airport Dr. Airport Dr. is very noisy.”
 of 5 bubbles fenwayman, 6 Mar 2017 | Read review
“In case of airline arranging comp accommodation get names and confirmation before leaving airport.”
 of 5 bubbles Bajangirl60, 22 Feb 2017 | Read review
“corner suite”
 of 5 bubbles parker428, 20 Feb 2017 | Read review
“Room was on upper floor and was very quiet - thanks....”
 of 5 bubbles Sjbrat112014, 15 Feb 2017 | Read review
5 of 5