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Custom Hotel

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Traveller (48)
Room & Suite (377)
Storyboard
Ratings and reviews
GreenLeaders Gold level
  • Excellent19%
  • Very good13%
  • Average22%
  • Poor20%
  • Terrible26%
Travellers talk about
“free shuttle”(10 reviews)
“lax airport”(5 reviews)
“valet guys”(2 reviews)
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What's included
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
Los Angeles is one of the few cities where being near the airport is a good thing. And as the only boutique hotel within a mile of LAX, we have certain bragging rights. Our hotel is central to iconic beach towns, cultural landmarks, Playa Vista and well known Universities. Simply put...
Offers from Custom Hotel
Special Offer: SPECIALS - CLICK HERE
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Location and contact
8639 Lincoln Blvd, Los Angeles, CA 90045-3503
Hotel website
2.2 km to Los Angeles Intl Airport
34 restaurants are within a 0.5 km radius
5.9 km from Venice Beach
View nearby attractions and restaurants
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (134)
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All reviewsfree shuttlelax airportvalet guysbit datedsanta monicaroom was spaciousa great stayvenice beachlupeaviationubermaintenanceconvenience
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1 - 5 of 101 reviews
Reviewed yesterday

Priceline and Expedia show this as a 3.5 star hotel, and it's not even close. It would much more accurately be described as 2 stars. The lobby is pleasant enough and seems to have been renovated somewhat recently. As we took the elevator up to...More

Thank Condor413
Hotel's Favourite
Reviewed 28 September 2017

For the last couple years, I have stayed only at the Custom Hotel everytime I go to LA on business. Almost all the other near-LAX hotels are located on a boring and very commercial street (W. Century Blvd) ...the location of the Custom is night...More

3  Thank wugdot
Response from Gary G, General Manager at Custom HotelResponded 30 September 2017

Dear wugdot, Thank you for being a repeat guest of the Hotel, we appreciate your business and loyalty! The Hotel indeed has a great location with restaurants within walking distance and beautiful beaches only a couple of miles away. Thank you for your kind words...More

Reviewed 5 days ago

Had a decent stay at the Custom Hotel, it isn't plush by any means but serves its purpose if you're looking for somewhere with a free shuttle to LAX that has a nice pool area. Staff operating the shuttle were fantastic and friendly and quick....More

Thank GeneralGen
Reviewed 6 days ago via mobile

I have been staying at his hotel since it’s remodel a few years ago in which I attended the grand opening celebrations. They remodeled an older hotel and turned it into a hip and modern hotel. The last few times staying the hotel has gotten...More

Thank Jkwilliams83
Response from Gary G, General Manager at Custom HotelResponded 2 days ago

Dear jkwilliams83, Thank you very much for your recent visit, we appreciate your business. I sincerely apologize for the confusion with our Park and Fly package and service misstep. I would similarly be frustrated in your shoes and echo your sentiment. I would welcome the...More

Reviewed 1 week ago via mobile

I stayed here recently with my mom for 5 nights. We chose the hotel because it was close to our cousins that live a few blocks away from the hotel and we could walk to their house. The location was perfect for us. With that...More

1  Thank kel_armstrong7
Response from Gary G, General Manager at Custom HotelResponded 1 week ago

Dear kei_armstrong7, Thank you for staying with us and sharing your experience! I am so glad to hear that the biggest pro for the Hotel is the friendliness and responsiveness of the staff. As for the facilities, we are a slightly older hotel but have...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$135 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Los Angeles
Room types
Non-Smoking Rooms
Details
Price range
US$135 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Los Angeles
Room types
Non-Smoking Rooms
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Traveller (48)
Room & Suite (377)
Dining (60)
Pool & Beach (41)
Amenities (106)
Questions & Answers
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Christopher C
29 December 2017|
AnswerShow all 2 answers
Response from Heide W | Reviewed this property |
New ownership so it probably started out with a new Trip Advisor account. Have you been back? It's going to be great - they are renovating.
0
Votes
Weng C
22 November 2017|
AnswerShow all 2 answers
Response from alexander v | Reviewed this property |
I don't know if they have late check out. I'm assuming you have a flight out like I did at night. I checked out at 11 like your supposed to and then hung out at the pool area for the rest of the day and walked around Venice... More
1
Vote
14W10
3 September 2017|
AnswerShow all 3 answers
Response from Gary G | Property representative |
Dear 14W10, Yes we have offer breakfast in our lobby café. Breakfast hours are 6:30am-10:30am. It's an all you can eat buffet for $13.95, with tax $15.24 which includes eggs, sausage, bacon, breakfast potatoes, toast... More
0
Votes
Room Tips
"Stay somewhere else: it will either be a nicer, true 3.5+ star hotel, or it will be cheaper."
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"go high and try not to get into one of those corner rooms were three doors are really close to each other in..."
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"Rooms on higher floors are good for plane watching"
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"Dont come to this hotel terrible service"