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The Westin Bonaventure Hotel & Suites

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2,710 Reviews from our TripAdvisor Community

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Showing 2,176: English reviews
Reviewed 3 days ago NEWvia mobile

Such a beautiful hotel. The elevator was in my opinion the best feature--especially if you're on a high floor. Views of the city are magical. As well as in the rooms out of huge panoramic windows. Hollywood sign in near sight & of course the city lights at night time. Didn't love the valet parking charge too much as the...

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Helpful?
Thank Chelsey W
Reviewed 3 days ago NEW

This hotel is in the LA Financial District which is very convenient for times when I need to stay over in Downtown LA. Walking to the office is a breeze from this location. The hotel itself is nice and clean, although it is showing wear-and-tear in some areas of the hotel. The rooms offer a nice view of downtown LA....

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Helpful?
Thank Iryn S
Keller, Texas
Reviewed 4 days ago NEW

Warmly greeted and welcomed as an SPG gold member at reception. Agent was very helpful and said our room was ready 3 hours before check-in time. Selected a room on the 12th floor in the Green Tower. Elevators were quick. Room a comfortable size but little unused space. Bath was very up-to-date. HVAC system worked well. Did not hear hall...

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Helpful?
Thank Bob S
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.

Dallas, Texas
Reviewed 5 days ago NEW

hotel is located probably 3 miles from the convention center so you are right downtown. Service and congeniality of staff are the biggest standouts as from the doorman to the wait staff to the front desk and housekeeping all were great. Special recognition to room service.staff as they were particularly friendly as were the event staff, just a really positive...

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Helpful?
Thank Peter2150
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your valuable feedback and glad that you chose to stay with us. We will make sure to share this review with our staff. We are constantly committed to improving our guest’s overall experiences and hope to see you again soon!

Jeddah, Saudi Arabia
Reviewed 6 days ago NEW

This hotel is in a great location in downtown LA. With its unique design both inside and out it's a memorable building. The external elevators are a bit hair-raising but definitely spectacular, and the revolving bar is a fun place for a drink or two. It's also fun to look up what movies have been shot in the hotel -...

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Helpful?
Thank Stephanie F
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

Thank you for the great review of our hotel. The Westin Heavenly bed is certainly a highlight of all our guest stays. We're glad that you had a great time and hope to see you again here soon.

Reviewed 6 days ago NEW

My experience at the Westin was very pleasant--beautiful, clean rooms and awesome hotel design. The staff were helpful and let us check in early and also stored our luggage before check-in and after check-out. We had a nice view of downtown LA. The hotel is located close to most subway lines, and cabs were also affordable to most places. The...

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Helpful?
Thank lukeferree
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

Thank you for the great review. We pride ourselves on providing great customer service to all of our guests. We will let our staff know that they are doing a great job and hope to see you again soon!

Minnesota
Reviewed 1 week ago NEW

Check in was easy . Bell men are great. Valet is the only downside, in terms of if you are driving a 4x4 truck like we were , you will not fit in their garage that has a max height of 6'. The inside of the lobby is elegant. There's two bars , one in the main lobby and another...

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Helpful?
Thank Wolves0991
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.

San Francisco, California
Reviewed 1 week ago NEWvia mobile

Stayed here for one night on a business trip. The hotel is quite a big property and has all the amenities you usually want. The room was nice and spacious and had a view of downtown LA. Good location and easy to get to.

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Helpful?
Thank Rastko S
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

Thanks for sharing a great review of our hotel. Our guests love the views from the rooms and is one of the highlights of staying at out location. We hope to see you again soon!

Mexico City, Mexico
Reviewed 1 week ago NEW

Went there with my family, had a great time and everyone was really helpfull and service was great, restaurants inside are pretty good aswell the pool on top of the building ! this was a good weekend, i will come back !

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Helpful?
Thank PayerMarin
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

Thank you for the great review. We pride our selves in providing excellent customer service to all of our guests. We hope to see you and your family again soon.

Toronto, Canada
Reviewed 1 week ago

Very large modern hotel .....excellent service. If you are a SPG Member you will likely be upgraded. Rooms are large with all the expected amenities. There are lots of good restaurants nearby. There are also two METRO stations nearby ...... Yes people LA has a big modern subway systems, and it is very cheap at $1.75 per ride or a...

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Thank GOGOGONE
Management response:

Thank you for being a loyal SPG member and taking the time to share your experience at The Westin Bonaventure Hotel & Suites. If your travels bring you back, we recommend visiting our restaurant L.A. Prime Steakhouse located on our 35th floor for great views and fine dining.

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites provides the ultimate urban oasis in the heart of the business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous Westin Los Angeles hotel is one of the most photographed destinations in the world. Stroll through our atrium lobby and you'll immediately see why. Whether you're visiting for a leisurely weekend getaway, business meeting or special event, our downtown Los Angeles accommodations define the essence of modern luxury. ... more   less 

Additional Information about The Westin Bonaventure Hotel & Suites

Address: 404 South Figueroa Street, Los Angeles, CA 90071-1710
Region: United States > California > Los Angeles > Downtown , Central L.A
Price Range: $367 - $907 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Bonaventure Hotel & Suites 4*
Number of rooms: 1354
Reservation Options:
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Also Known As:
The Westin Bonaventure Hotel Los Angeles
The Westin Bonaventure Hotel And Suites
Westin Bonaventure Hotel
Westin Los Angeles
Los Angeles Westin
Hotel Style:
#6 Green Hotel in Los Angeles
#19 Luxury Hotel in Los Angeles
#35 Family Hotel in Los Angeles
#48 Romantic Hotel in Los Angeles
#53 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Bonaventure Hotel & Suites staff and other travellers.
29 questions
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Oxnard
5 months ago
over a year ago
San Francisco, CA
San Francisco Bay Area
over a year ago
Turin, Italy

See all questions (29)

Questions? Get answers from The Westin Bonaventure Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms right-next to elevators could be distracting and not so quiet”
 of 5 bubbles iryns2015, 15 Jan 2017 | Read review
“For one or two, the standard rooms with the king bed are great.”
 of 5 bubbles lukeferree, 12 Jan 2017 | Read review
“A high room will have a good view”
 of 5 bubbles GOGOGONE, 10 Jan 2017 | Read review
“Upper floors (I was on 29th floor, room 2957) have beautiful views”
 of 5 bubbles LorrieS901, 8 Jan 2017 | Read review
“The views are great looking out on the ever changing face of LA. A bit noisy as it is near several frreways.”
 of 5 bubbles TableCape, 8 Jan 2017 | Read review
5 of 5
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