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Renaissance Los Angeles Airport Hotel

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1,670 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Los Angeles Airport Hotel
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Showing 1,532: English reviews
Reviewed 5 July 2014

Everyone from the valet staff to the front desk staff to the security staff were extremely polite, friendly, and professional. Room was clean and spacious. Bed was very comfortable and provided a relaxing night's sleep. My wife liked the shampoo that was provided in the bathroom and said it was tingly and refreshing (it was some kind of mint shampoo)....

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Helpful?
Thank Stan Y
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

I am thrilled to hear about your positive experience with our entire staff. Exceptional guest service is our primary goal, and I am so glad to know that you were able to experience the kindness and professionalism of our team. Thank you for your compliments on our rooms, gym, and live music. I look forward to welcoming you back again...

charlotte, nc
Reviewed 2 July 2014

spent the night there for an early morning flight the next day. what you care most about at an airport hotel is convenient location and a good sleep. both are achieved here. a very comfortable bed and excellent linens and pillows. my only complaint is the shuttle service to the airport. they don't have a set time like on the...

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Helpful?
Thank cmatt43
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

I appreciate you taking the time to review the Renaissance Los Angeles Airport Hotel! It is our goal to provide a comfortable and convenient experience for travelers, and I could not be happier to hear that our location near LAX worked out so well for you, and that you enjoyed a good night's sleep before your flight. I also appreciate...

Reviewed 1 July 2014 via mobile

We had a great stay at this hotel. On arrival at LAX we waited half an hour for the shuttle but it didn't come so we took a taxi, $22 for 1.9km, I was very disappointed and I voiced this to the helpful staff and without even my own suggestion they refunded me the cost! The gym had good facilities...

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Helpful?
1Thank Rhrogers1
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

I appreciate you taking the time to share your experience. I would like to apologize for the issue with the shuttle, but I am very pleased that the issue was resolved quickly and efficiently. Thank you for your positive feedback on our gym and breakfast as well. I hope to have the opportunity to welcome you back in your future...

Stone Mountain, Georgia
Reviewed 30 June 2014

Friendly, helpful staff. We stayed here due to a 5:50 a.m. flight departing LAX. Great price, clean rooms. Easy check-in. We needed to check out around 2:45 a.m. due to our early flight, so I called to front desk to look into checking out. They were very helpful and offered a wake-up call. I would stay here again. My only...

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Helpful?
Thank Jacquelyn P
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for sharing your recent experience! I am very happy to hear about your enjoyable stay at our hotel, particularly your interactions with our friendly and helpful staff. It is our primary aim to provide first class guest services and I am very pleased that we exceeded your expectations. Thank you, also, for your comments about the parking price....

UK
Reviewed 27 June 2014

We flew in from the UK for a 12 day touring holiday and didn't want to drive the first night. We stayed at the Renaissance and the rooms were a good size and comfortable, the pool was also nice. The restaurant was ok, nothing special. We hired a car from Avis, this hotel is a great location, as it's a...

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Helpful?
Thank Natasha P
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for choosing the Renaissance for your recent stay! I appreciate your positive feedback on our rooms, pool, and convenient location. Thank you for your honest feedback on our restaurant. It is our aim to create an exceptional experience for our guests, and we will use your comments to direct us toward that goal. I hope to have the...

Cleveland, Ohio
Reviewed 24 June 2014 via mobile

My husband and I stayed at this hotel one night for a layover and it was great. The room was very clean and we both slept comfortably in the bed. We did not eat/drink there so I cannot comment on that. All staff we came into contact with was pleasant and helpful. The location is great, very close to the...

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Helpful?
Thank Sarah T
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for choosing the Renaissance during your layover in Los Angeles! It is wonderful to hear that you had a good night's sleep in your room, and that our location was convenient for you. I am especially glad to know that you experienced the exceptional service that we pride ourselves on. I look forward to the opportunity to serve...

Boston, Massachusetts
Reviewed 24 June 2014

kudos to Elias at the front desk, went above and beyond to accomodate us into the best room he had available. Very professional and friendly young man.Best stay ive had in several years wonderful lobby and hotel staff. i highly recommend this property. - Braga

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Thank vacwithus
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

I could not be happier to hear about your positive experience at the Renaissance Los Angeles Airport Hotel. I am very pleased that you received first class service from Elias at the front desk, and that we were able to accommodate you in the best room available. We take great pride in our guest services and I look forward to...

Murrieta, California
Reviewed 23 June 2014

I recently visited the 96th Bistro at the Renaissance Hotel at the LAX airport during a layover on a business trip. Our waiter was Juventino and he was the best waiter I have EVER had. His attention to detail was incredible and he was so amiable and professional. He went out of his way to provide excellent service. Our meal...

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Helpful?
Thank Mary W
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for sharing your experience at 96th Street Bistro! I am so pleased to know that you received the first-class service that we have come to be known for. I am thrilled that Juventino took such great care of you and look forward to sharing your feedback with our team. I hope that we have the opportunity to welcome...

Brisbane, Australia
Reviewed 23 June 2014

After a long flight from Australia we were looking for a hotel close to the airport for a quick overnight stay before an early flight the following morning. The hotel delivered on everything we expected and most importantly was nice and quiet. There wasn't much in the immediate vicinity of the hotel but there was a BurgerKing across the road...

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Helpful?
Thank reidos2014
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

I am so glad that you experienced a quiet and relaxing stay after your flight from Australia! I am especially glad to hear about your positive interactions with our pleasant and helpful staff, as guest services is something we take great pride in. I also appreciate your honest feedback on the airport shuttle, and will use your comments to investigate...

Wollongong
Reviewed 21 June 2014

This hotel offers a free shuttle service to and from the airport which is very handy, approximately every 20/25 mins. The drivers are friendly and very helpful with luggage. We stayed here one night on the way from Sydney and one night on the way back. Their online rates are excellent. Check-in was very prompt and friendly The rooms are...

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1Thank evertravelling
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for choosing the Renaissance during your travels to and from Sydney. I am thrilled to hear that all aspects of your stay exceeded your expectations, from our friendly staff to our proximity to LAX. It is our aim to create a relaxing and comfortable experience for all travelers, and I am so glad to hear about your positive...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
96th Street Bistro
96th Street Bistro
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the sights and sounds of the city's most dynamic business, entertainment and cultural hotspots from Renaissance Los Angeles Airport Hotel. The Navigators at our premier hotel near Los Angeles International Airport (LAX) will help you unlock the beauty of the city the way only those who live here know. Uncover an urban oasis at our luxury hotel, where comfort and technology peacefully coexist in our guest rooms and suites. Enjoy an evening of unforgettable entertainment at our live events, bringing the best in new music, art, food and drinks directly to our guests. Savor delectable California cuisine and wines at our 96th Street Bistro. During downtime, work up a sweat in the well-equipped fitness center or take a refreshing dip in the outdoor pool. With 18,400 square feet of event space and the personal service you deserve, your meeting, wedding or social event at our Los Angeles airport hotel will be as stimulating and inspiring as those on the guest list. Reserve a stay today. ... more   less 

Additional Information about Renaissance Los Angeles Airport Hotel

Address: 9620 Airport Blvd, Los Angeles, CA 90045-5402
Region: United States > California > Los Angeles > Westside
Price Range: $204 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Los Angeles Airport Hotel 4*
Number of rooms: 499
Reservation Options:
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Also Known As:
Renaissance Montura Los Angeles Hotel Los Angeles
Renaissance Los Angeles
Los Angeles Renaissance
Hotel Style:
#22 Luxury Hotel in Los Angeles
#26 Business Hotel in Los Angeles
#54 Romantic Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Los Angeles Airport Hotel staff and other travellers.
43 questions
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Questions? Get answers from Renaissance Los Angeles Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing east.”
 of 5 bubbles bbchea, 23 Mar 2017 | Read review
“I had front-facing rooms on the 8th and 9th floor and had no issues.”
 of 5 bubbles roadwarrior-1_AL, 22 Mar 2017 | Read review
“#402 Accessible room with 2 beds. Was VERY QUIET!”
 of 5 bubbles Gam3-2015, 19 Mar 2017 | Read review
“Inside "suite" Rooms are quieter, easily accessible”
 of 5 bubbles AlbertS572, 14 Mar 2017 | Read review
“Choose a room that does not face the LAX runway, unless you enjoy watching big aircraft land and takeoff.”
  • My improvised refrigerator
 of 5 bubbles 870bradenf, 6 Mar 2017 | Read review
5 of 5