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Sheraton Gateway Los Angeles

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Sheraton Gateway Los Angeles
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272 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Boston, Massachusetts
Reviewed yesterday NEWvia mobile

Hotel seems to have been renovated recently. Outstanding bed. Front desk service polite and efficient. The bar at the restaurant Costero has a great vibe. Offers small plates of locally-sources food perfect for an individual traveler. The tuna poke and brussel sprouts were outstanding. Shuttle service was prompt. I only wish they had a Dunkin Donuts in the lobby instead...

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Helpful?
Thank GWM160
Sydney, Australia
Reviewed yesterday NEW

Usually, when choosing a hotel, I select a room on a club floor. This serves two reasons; breakfast included and evening canapes/cocktails included. When travelling for business or pleasure my days are always spent outside the hotel and I look forward to coming back in the evening sitting in the lounge as a couple of drinks and a few snacks...

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Helpful?
Thank Sue F
Reviewed yesterday NEW

I had my wedding reception here in December and it was GREAT!!! I would like to take a moment and thank Tonya Spencer for the amazing job of helping me put everything together along with the banquets team that made the day possible. I also want to give a special thank you to Estela Estrada for making sure that my...

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Helpful?
Thank Ariola L
Chicago, Illinois
Reviewed 2 days ago NEW

We were here due to our overseas flight got mechanical delay for 18 hours, we check in at 3am and thank god we were on the first bus load and got checked in fast. The staff was fast and friendly even at 3am! The hotel offer shuttle to and from the airport every 15 min or so. The room was...

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Thank Redshirts889
Albuquerque, New Mexico
Reviewed 3 days ago NEW

This is the second time I have stayed at the Gateway and it only gets better. Efficient shuttle service, nice rooms, comfy beds and now a large bar and bistro for dining which was wonderful since we arrived at 11pm.

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Thank greenchili21
Reviewed 5 days ago NEWvia mobile

This is a very good airport hotel. Clean, comfy with a great, helpful staff. Amenities like boarding pass easy and convenient. I'll stay here whenever I'm near LAX. Only one negative, not of the hotel but as a result of booking thru Trip Advisor via Priceline and couldn't get a receipt. Not good Priceline!

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Helpful?
Thank drvid1
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

It is wonderful to read that you were pleased with your stay and enjoyed the convenience of our amenities and the friendliness of our helpful staff. For future visits, we encourage you to book your stay directly through us to avoid any issues you may encounter through a third-party site. We hope to welcome you back to the Sheraton Gateway...

Helsinki, Finland
Reviewed 5 days ago NEWvia mobile

Close to terminals. Very quick and good service checking in and out. Shuttles driving every 10 minutes or sooner. Nice large rooms. Big lobby bar with huge screens to watch. Restaurant ok, nothing special. Large gym and pool area. Small shop with different goods as souveniers, candy, pharma products etc

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Helpful?
Thank Topi P
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for your recent visit to our hotel and for sharing your photos with us. It was a pleasure to have you stay with us here at the Sheraton Gateway Los Angeles Hotel and we look forward to welcoming you back the next time you are flying out of LAX.

SG
Reviewed 5 days ago NEW

Several things I was not particularly happy with my stay .. first when I checked in at 3pm .. I was told by front desk that the room that I booked is not available and that i have to take something else .. no offer of apology nor compensation until I had to tell him that the room that he...

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Thank EYD
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

We appreciate all feedback and thank you for taking the time to share your review with us. Your experiences and not typical of a visit to our hotel and we regret that your stay with us was not up to your expectations. This is not what we anticipate for our guests and your comments will be shared with both our...

Reviewed 6 days ago NEWvia mobile

What a nice hotel! Really sharp staff too, and the restaurant and bar area is fun with good small plates and cocktails. Room is really nice, they don't cheat you on the space, and the shower and bathroom is extra extra nice. Thanks for a good stay!

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Helpful?
Thank Elizabeth L
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

We greatly appreciate you taking the time to share your kind words with us. I’m thrilled that you had a great time here and that you were pleased with every aspect of your stay with us, from the details of your guestroom to our helpful staff and our delicious on-site dining options. We thank you for your five-star rating of...

cuernavaca
Reviewed 6 days ago NEW

first they charged the price for the parking the double of what is in the page, after asking they made me a 50 %discount, what actually was the price plus 20% more...and there is no self parkinf as advertice. on the second day they never clean the rroom after asking they said that i hang a non disturb in the...

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2Thank danielesky
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for your review. Your feedback is not reflective of a typical stay at our hotel and I hope that you will reach out to us directly so we can discuss the issues you encountered during your time here. We hope that you will reconsider and allow us the chance to welcome you back in the future so we...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Gateway Los Angeles Hotel is a sophisticated, high-tech accommodation with resort-style amenities. Near LAX, Santa Monica, and the Rose Bowl, our hotel has 50,000 sq ft of meeting space ... more   less 

Additional Information about Sheraton Gateway Los Angeles

Address: 6101 W. Century Blvd, Los Angeles, CA 90045-5310
Region: United States > California > Los Angeles > LAX Area , Westside
Price Range: $229 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Los Angeles 4*
Number of rooms: 802
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Travelocity, Priceline and Orbitz so you can book your Sheraton Gateway Los Angeles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Gateway Los Angeles Hotel Los Angeles
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#17 Green Hotel in Los Angeles
#27 Luxury Hotel in Los Angeles
#43 Business Hotel in Los Angeles
#55 Romantic Hotel in Los Angeles
#62 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gateway Los Angeles staff and other travellers.
27 questions
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Questions? Get answers from Sheraton Gateway Los Angeles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother with Club Floor rooms”
 of 5 bubbles BrisbaneFergs, 17 Jan 2017 | Read review
“Don't think you can do anything .. you are at the mercy of front desk .. maybe be nice to them?”
 of 5 bubbles EYD, 13 Jan 2017 | Read review
“old rooms ,worst service”
 of 5 bubbles danielesky, 12 Jan 2017 | Read review
“If you are a light sleeper, ask front desk to put you in a quiet(er) room”
 of 5 bubbles 980cynthiah, 12 Jan 2017 | Read review
“Search for best rate on third party site but try to book directly with the hotel at the same price.”
 of 5 bubbles jd09er, 9 Jan 2017 | Read review
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