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Sheraton Gateway Los Angeles

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Sheraton Gateway Los Angeles
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341 Reviews from our TripAdvisor Community

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Showing 284: English reviews
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Long Beach, California
Reviewed yesterday NEW

I spent almost a week at the Sheraton Gateway LAX on business. The room was impeccable and most of the staff was terrific. They came close to getting a 5 star review but for two items they totally failed at. First, the bell staff was incompetent, unhelpful and the hotel management knew it. When I complained about the bell staff,...

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Helpful?
Thank Andrew M
Oak Hills, California
Reviewed yesterday NEW

The wife and I came to the CTA conference. While she was in the conference and I was working in my room. One of the hostesses, Estela Estrada was particularly helpful when it came to making sure that I had coffee and food to bring back to the room to do my work.

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Helpful?
Thank randallbetian
Sydney, Australia
Reviewed 2 days ago NEW

Arrived 8pm, checkout 4am. Didn't see much of the hotel with small kids who needed to get to bed. Room clean and comfortable bed. Bathroom modern and clean. Bathroom door creaked loudly when being opened or closed. Not good when you have sleeping kids in the room!! Shuttle service to the airport was excellent with a helpful and friendly driver.

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Helpful?
Thank Bonenomad
Bangkok, Thailand
Reviewed 2 days ago NEWvia mobile

I stayed at this hotel on the 22-23 February 2017. The hotel provided free airport shuttle which was good for the to and from airport. I got to the hotel around noon and checking in but the room was not ready. The front desk was kind enough to switch me to another floor with the same type of room which...

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Helpful?
Thank Pipatamj
Reviewed 2 days ago NEWvia mobile

Couldn't have said it better myself: "If you have planned to have a meeting at Sheraton Gateway, make sure you ask that Estela Estrada be your main banquet contract for your entire meeting. She's the best thing about meeting/banquet services! Estela is passionate about serving her client and goes out of her way to ensure all needs are met! A...

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Helpful?
Thank perezr29
Reviewed 2 days ago NEWvia mobile

The hotel is beautiful. Rooms and food that is caterers is awesome. Beds are very comfortable. The service staff members are nice and very approachable friendly. Thank you Estella Estrada you are very best.

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Helpful?
Thank Marjean R
Greater London, United Kingdom
Reviewed 3 days ago NEW

Nice property that serves the purpose for quick journey to LAX. Busy front desk that is not always manned based on the long lines. The front desk staff was very friendly, just needed more help. Club level for breakfast is quite ample and good variety. Evening would be a bit sparse and payment required on all adult beverages including beer...

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Helpful?
Thank 384deano
Simi Valley California
Reviewed 4 days ago NEWvia mobile

I've been holding conferences for a few years here. For the most part it's been good. Got here tonight and they've oversold the hotel by 30 rooms! I've been waiting for over an hour for a room. Last conference here! Even as a Platinum member they did not have my room. Finally got a room and someone was already in...

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1Thank Arleighk
Los Angeles, California
Reviewed 5 days ago NEW

The Sheraton Gateway recently completed a renovation that took a tired hotel into one of the nicest at LAX. As a platinum SPG, I am upgraded to an executive suite every stay. Rooms are nice and spacious. Hopping bar scene too

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1Thank Traveling_Man_1638
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for being a frequent guest at our hotel and for sharing your kind words with us. I am delighted that you are pleased with the recent updates we have made to our property and that you enjoy the benefits awarded to you as an SPG platinum member. It is always a pleasure to welcome you to the Sheraton...

Reviewed 5 days ago NEWvia mobile

The hotel is very clean and comfortable. The rooms are nice and quiet. Central to everything- very convenient. Has a really nice pool area that would be fun when it's warm out. Overall, I would recommend this hotel.

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Helpful?
Thank Stacy S
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

I am delighted that you enjoyed your time here at our hotel and were impressed with our guestrooms and amenities, such as our outdoor pool. We appreciate your five-star rating and recommendation of the Sheraton Gateway Los Angeles Hotel. Please come back and visit us again soon. Thank you!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Gateway Los Angeles Hotel is a sophisticated, high-tech accommodation with resort-style amenities. Near LAX, Santa Monica, and the Rose Bowl, our hotel has 50,000 sq ft of meeting space ... more   less 

Additional Information about Sheraton Gateway Los Angeles

Address: 6101 W. Century Blvd, Los Angeles, CA 90045
Region: United States > California > Los Angeles > LAX Area , Westside
Price Range: $224 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Los Angeles 4*
Number of rooms: 802
Reservation Options:
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Also Known As:
Sheraton Gateway Los Angeles Hotel Los Angeles
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#18 Green Hotel in Los Angeles
#25 Luxury Hotel in Los Angeles
#43 Business Hotel in Los Angeles
#55 Romantic Hotel in Los Angeles
#62 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gateway Los Angeles staff and other travellers.
29 questions
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Questions? Get answers from Sheraton Gateway Los Angeles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher room for a good view.”
 of 5 bubbles robertpD2422TZ, 18 Feb 2017 | Read review
“Club rooms are worth the extra”
 of 5 bubbles 983anthonyh, 11 Feb 2017 | Read review
“Avoid the rooms near the elevators - sound proofing isn't that great.”
 of 5 bubbles BrianT787, 3 Feb 2017 | Read review
“Ask to sleep in a room not facing runway”
 of 5 bubbles RAK350, 25 Jan 2017 | Read review
“Pay a bit extra for the bigger room and you get a free b'fast thrown in.”
 of 5 bubbles NthnBeachesNSW, 25 Jan 2017 | Read review
5 of 5