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Sheraton Gateway Los Angeles

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Sheraton Gateway Los Angeles
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329 Reviews from our TripAdvisor Community

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Showing 272: English reviews
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Jeddah, Saudi Arabia
Reviewed 3 days ago NEW

The hotel is modern and the rooms are spacious. We had a good meal in the restaurant but the attitude of the staff was not pleasant at all. They need to up their customers service if they want clietn retention. I will definitely not stay there next time.

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Helpful?
2Thank rgazzaz
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for sharing your perspective with us. While I am happy that you were pleased with our hotel and our on-site restaurant it is disheartening to read that you were not happy with some of our staff members. This feedback id not reflective of a typical stay with us and your comments will be shared with our team for...

Melbourne, Australia
Reviewed 4 days ago NEW

This hotel has been upgraded to excellent. Great rooms great outdoor area great lounge and restaurant. Free shuttle bus to airport and great staff, will certainly use again. Most rooms have a view of the airport, freeways or LA.

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Helpful?
2Thank Robert P
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

I am thrilled that you enjoyed an excellent stay with us at the Sheraton Gateway Los Angeles Hotel. It was a pleasure to provide you with a five-star experience and we hope that you’ll come back for another visit the next time you are traveling to LA. Thank you!

Reviewed 4 days ago NEW

I stayed here primary for the proximity to the airport. I checked in around 10pm and left by 5:30am. So I didn't really have time to check out any of the hotel's amenities. The check-in was quick, the room was very roomy and the beds were comfortable. The shuttle service runs 24/7 and it was a short trip to the...

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Helpful?
1Thank Sarah C
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Although your time with us was brief, I am happy to read that you had a pleasant check in experience and comfortable night’s rest here at our hotel. We hope that you’ll stay with us again at the Sheraton Gateway Los Angeles Hotel the next time you are traveling through LAX. Thank you.

French Settlement, Louisiana
Reviewed 5 days ago NEW

The hotel had a nice gym and pool area. The executive lounge had good food and drinks. Very convenient to the airport. Shuttle took about 5-10 minutes. Will Stay here again. Also grabbed some food in the bar, excellent service.

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Helpful?
Thank C W
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for your five-star review. I am thrilled that you enjoyed our gym and pool and that you were impressed with the offerings in our executive lounge. We look forward to welcoming you back to the Sheraton Gateway Los Angeles Hotel again soon.

Westminster, Massachusetts
Reviewed 1 week ago NEWvia mobile

Stayed here for five days to attend a conference and visit some friends in LA. The hotel lobby areas were very nice and clean. My first interaction with reception staff was a challenge as the person who waited on me was very soft spoke and had a thick accent. I felt as though a few of my questions about parking...

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Helpful?
Thank Shawn H
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Our team was delighted to welcome you to our hotel for your recent conference and I’m happy to read that you were pleased with our meeting facilities and convenient location next to LAX. We do regret that your overall stay did not meet all your expectations and we hope to have the opportunity to welcome you back to the Sheraton...

Vienna, Austria
Reviewed 1 week ago via mobile

The proximity to the airport is the best. There are hop on hop off buses from the front of the hotel on West Century Blvd. The breakfast is awesome and what a choice available up to 11am. A heated pool and jacuzzi is also a bonus. There is a Airport shuttle every hour.

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Helpful?
Thank sherley2211
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for your lovely five-star review of the Sheraton Gateway Los Angeles Hotel. It’s great to read that you were pleased with our excellent location and that you enjoyed relaxing by our pool and starting your day with our delicious breakfast. Please come back and stay with us again the next time you’re in LA!

Sydney, Australia
Reviewed 1 week ago

We upgraded to a deluxe room which was a good size with a very comfortable bed. I was a bit reluctant to eat at the bar in the hotel but was pleasantly surprised with the quality of the food. Being close to the airport I thought the rooms would have been better soundproofed. Overall it was ok.

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Helpful?
Thank debandalbie2016
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for your recent stay with us. I’m delighted that you were pleased with your deluxe room upgrade and with the delicious menu choices available at our lobby bar. We hope to have the opportunity to welcome you back to the Sheraton Gateway Los Angeles Hotel again in the future.

Oceanside, New York
Reviewed 1 week ago via mobile

We look forward to staying there again on our next business trip to Los Angeles. Friendly staff at hotel and valet parking guys were great. Clean rooms Comfortable Bed Conveniently located Fun gift shop Used points

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Helpful?
Thank Donna B
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

I’m thrilled that you enjoyed a great stay with us here in LA and that you were impressed with our friendly staff and the comfort of our conveniently located hotel. It was a pleasure to have you stay with us at the Sheraton Gateway Los Angeles hotel and we look forward to welcoming you back for your next business trip....

New Orleans, Louisiana
Reviewed 1 week ago

I was traveling through LAX from Asia and decided to overnight in LA before heading back to New Orleans for work. The hotel met all of my requirements for a one night stay (easy access to airport via constantly running shuttles, comfortable bed, decent shower, and fairly low airplane noise). This hotel met all of those criteria. I will stay...

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Helpful?
Thank ejovanovich
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for letting us know you had a comfortable stay with us. We enjoyed having you here and look forward to welcoming you back to the Sheraton Gateway Los Angeles Hotel the next time you are in the area!

Laveno-Mombello, Italia
Reviewed 1 week ago via mobile

My flight was cancelled, so the airline booked me here for one night. The lady at check was just business like and appeared like I was an inconvenience, plus she gave wrong information on breakfast times. I had dinner at the bar and the staff here was friendly and the food very good and quickly delivered. Breakfast the next morning...

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Helpful?
Thank MelaniaMela
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

We always want our guests to savor each moment they have with us and learning that your experience did not meet your expectations is disheartening for us. Please accept our apologies for any inconvenience you may have encountered. We value your feedback and want to thank you for taking the time to share your comments. It's our hope that you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Gateway Los Angeles Hotel is a sophisticated, high-tech accommodation with resort-style amenities. Near LAX, Santa Monica, and the Rose Bowl, our hotel has 50,000 sq ft of meeting space ... more   less 

Additional Information about Sheraton Gateway Los Angeles

Address: 6101 W. Century Blvd, Los Angeles, CA 90045
Region: United States > California > Los Angeles > LAX Area , Westside
Price Range: $230 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Los Angeles 4*
Number of rooms: 802
Reservation Options:
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Also Known As:
Sheraton Gateway Los Angeles Hotel Los Angeles
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#18 Green Hotel in Los Angeles
#24 Luxury Hotel in Los Angeles
#43 Business Hotel in Los Angeles
#55 Romantic Hotel in Los Angeles
#62 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gateway Los Angeles staff and other travellers.
29 questions
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Questions? Get answers from Sheraton Gateway Los Angeles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher room for a good view.”
 of 5 bubbles robertpD2422TZ, 18 Feb 2017 | Read review
“Club rooms are worth the extra”
 of 5 bubbles 983anthonyh, 11 Feb 2017 | Read review
“Avoid the rooms near the elevators - sound proofing isn't that great.”
 of 5 bubbles BrianT787, 3 Feb 2017 | Read review
“Ask to sleep in a room not facing runway”
 of 5 bubbles RAK350, 25 Jan 2017 | Read review
“Pay a bit extra for the bigger room and you get a free b'fast thrown in.”
 of 5 bubbles NthnBeachesNSW, 25 Jan 2017 | Read review
5 of 5