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Hilton Los Angeles/Universal City

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3,206 Reviews from our TripAdvisor Community

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Showing 2,809: English reviews
Corona, California
Reviewed yesterday NEW

We spent 1 night at this hotel so we could arrive at Universal Studios by 9am. We arrived after supper. It was difficult to locate the check in desk after coming up from the parking garage bcause of all the construction. However the employees cheerfully directed us. The next morning we had breakfast from the coffee corner. We noticed in...

Thank Donna T
United States
Reviewed 3 days ago NEW

I stayed three nights nights during a conference - what a treat! My room was large, and had an interesting curved window line; I get so tired of boxy rooms that it was a nice change. The bed was comfortable and the bathroom as well. The counter was large enough for toiletries. Having robe and slippers was also s o...

Thank Deborah F
Reviewed 3 days ago NEW

Here for a business trip with a little fun on the side. The conference was at the Hilton and was well-run. Our room was clean. Maid service was very thorough and efficient. And walking distance to Universal studio!

Thank Dan C
Tualatin, United States
Reviewed 4 days ago NEW

I had stayed here previously and had an excellent experience the first time, but this time was pretty dreadful. * The first night checkin took an hour, because of a down system. This also caused other problems (like not being able to re-enter room and not being recognized as HHonors). * They botched my wakeup call on my last morning,...

Thank brianjK3379IX
Reviewed 4 days ago NEWvia mobile

This is a great place to stay for a few days while visiting LA. Just over the road from Universal Studios and the Universal city walk, which I full of restaurants and shops. The hotel is lovely. Well kept rooms, great pool and lovely breakfast. Which you can upgrade to a full buffet each morning is you have only ordered...

Thank Sophie J
San Diego, California
Reviewed 6 days ago NEWvia mobile

I was scheduled for training in LA. I had a long day of work before I travelled to LA. When I arrived at Hilton, there was a long line of guest waiting to register. Guest Services Agent, Mary Ann, made sure she let those of us waiting in line know she was doing her best to get to us. Yet,...

Thank MrAroundTheWorld
HiltonUniversal, Marketing Coordinator at Hilton Los Angeles/Universal City, responded to this review

Thank Mr. Around The World for the five star review of your visit to our property. We truly appreciate your comments and we be sure to pass along your kudos to Mary Ann at the Front Desk. We hope to have the opportunity to welcome you back to the Hilton in the future. Carole - Marketing Coordinator, Hilton Los Angeles/Universal...

Auckland, New Zealand
Reviewed 1 week ago NEWvia mobile

You cannot beat this location if you are visiting Universal Studios. Also well placed for a visit by car to Hollywood and the Griffith Observatory. We had a family of 4 in one room which was a challenge but it was a spacious room with good facilities. Had booked an extra night to allow for a mid afternoon check out...

Thank Andrew P
El Cerrito, United States
Reviewed 1 week ago

I was there for business, and it was perfect. Easy to get to from Airport, very helpful staff. I would be glad to stay there again, and wish my trip had been longer. The dinner buffet was excellent, and the food in the meeting really good. I'm glad too that there was a Peet's in the lobby.

Thank William S
Reviewed 1 week ago

The Hilton was a great location to enjoy Universal Studios. Unfortunately for all the hotel had to offer, one can't appreciate it's accommodations because you are hardly in the hotel after spending ten hours at the parks. I thought paying to park in the hotel garage, should be included in the high price to stay there. The breakfast offer was...

Thank Maria B
Cardiff Wales
Reviewed 1 week ago

Spacious clean comfortable rooms bar prices high better to eat and drink at City Walk short ride on free shuttle bus Location is very good Hollywood on your doorstep .Staff all very helpful had a very enjoyable stay

Thank waynebE3008DE

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  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Gold level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located steps from Universal Studios Hollywood and CityWalk Los Angeles. ... more   less 

Additional Information about Hilton Los Angeles/Universal City

Address: 555 Universal Hollywood Drive, Los Angeles, CA 91608-1001
Region: United States > California > Los Angeles > Central L.A
Price Range: $340 - $548 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Los Angeles/Universal City 3.5*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Priceline, Travelocity and Odigeo so you can book your Hilton Los Angeles/Universal City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Los Angeles / Universal City Hotel Los Angeles
Hilton Universal City
Universal Hilton
Los Angeles Hilton
Hotel Style:
#7 Green Hotel in Los Angeles
#29 Family Hotel in Los Angeles
#34 Romantic Hotel in Los Angeles
#55 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Los Angeles/Universal City staff and other travellers.
72 questions
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Questions? Get answers from Hilton Los Angeles/Universal City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stay in room 1967 which had excellent views of Universal Studio and the surrounding areas.”
 of 5 bubbles jblack49, 23 Nov 2016 | Read review
“Higher floors offer better views. Elite Hilton members should not expect any real benefits.”
 of 5 bubbles DanielBeryl, 15 Nov 2016 | Read review
“Executive level rooms are nice...”
 of 5 bubbles Klick21, 14 Nov 2016 | Read review
“Not sure, we had 1250 and had a view of Universal Studios park”
 of 5 bubbles M1233CGkimk, 11 Nov 2016 | Read review
“high floor, universal view”
  • Harry Potter World @ Universal - Zoomed in with iPhone- room 2067
 of 5 bubbles SterlingGuy, 10 Nov 2016 | Read review
5 of 5
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